New York Fries Mayfair Shopping Centre

Mayfair Shopping Centre, 3147 Douglas St, Victoria
(778) 440-7772

Recent Reviews

Pooja Sandhu

Always fast, quick and friendly service even in busy times

Atmosphere: 5

Food: 5

Service: 5

*** Bliss

I always go to hillside, but was near Mayfair today. Couldn’t taste the butter chicken because the fries were undercooked and had just absorbed the oil.. some fries were even pretty much a raw bite. Could be a one off (hillside does it too) but I won’t be back to risk it.

Atmosphere: 3

Food: 1

Service: 3

Ronald Tang

Not enough gravy on the poutine. Charges extra for enough gravy on the poutine

Atmosphere: 3

Food: 3

Service: 3

Aakash

Good quality overall. Fries are crisp and well done every time I ordered from here.Super friendly staff.This location is usually crazy busy, but still interaction with staff is always positive and respectful. ⭐️Keep up the good work.Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Aakash Maan033

Good quality overall. Fries are crisp and well done every time I ordered from here.Super friendly staff.This location is usually crazy busy, but still interaction with staff is always positive and respectful. ⭐️Keep up the good work.Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Pawan Sandhu

Their fries are always crispy and delicious, they're always cooked to perfection . I highly recommend trying their poutine, the staff is super friendly and always make you feel welcome. They're quick to take your order and serve you with a smile. You won’t be disappointed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Poutine

J R

The fries where great. The customer service is poor. This is one of those Island businesses that heavily uses foreign workers and gives them no proper training in regards to customer service. No greeting or anything like that; you have to work to get their attention. They are very similar to prison cafeteria workers especially with the food trays. They drop your tray on the counter and then after that they are done talking to you. They look absolutely soulless, miserable, and non-interactive robots. I actually feel bad for them.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Classic Poutine

Olisha mitchell

Tried to order some fries for my son and got to counter, clerk rudely said "I don't have any more fries." I asked her again and she again rudely said, "no more fries left!". I walked away and sat close by when I noticed the clerk making more fries for new customers coming into line after I left. I went back because I was curious and she rudely said no those customers were before you. Which clearly they were not and then I told her I watched the whole transaction with other customers after I made the request and she said, " oh some people canceled their orders so they are getting the canceled orders." I then asked the customers and they said no they didn't get canceled orders.What is up with that???!!! Bad customer service and totally bewildering that they told me they ran out of fries when I saw the cook take out a fresh unopened bag out of their back area to serve to the customers after me. The young east Indian girl was exceptionally rude as well. I will be calling the manager of this location. Sorry kiddo, I couldn't get your fries nor will I support that kind of service.

Atmosphere: 1

Food: 1

Service: 1

Mercedes Schneider

Fantastic place in the food court. NYF is my go-to for lunch when I'm working or in the area. The staff are all wonderful. Fast and friendly service every time. Really appreciate the tasty quick food when I'm in a rush. Haha and also appreciate the lack of judgment on how often I don't bring lunch to work ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Poutine

Anita Dodd

Love a hot dog. This was terrible. Experienced So sloppy couldn’t eat in your hand. Chips were mostly over cooked and hard Offered to some young kids and the parents said o k. They didn’t eat many folded up the box and left them. Not a good experience

A Google User

Definitely my favourite food of all time, I’m technically a loyal costumer of 2+ years.

Atmosphere: 5

Food: 5

Service: 5

Gavin Zendejas

Definitely my favourite food of all time, I’m technically a loyal costumer of 2+ years.

Atmosphere: 5

Food: 5

Service: 5

Jaspreen Kaur

Very fresh quality of food and quite friendly

Atmosphere: 5

Food: 5

Service: 4

harpreet kaur

My favourite on the go food while shopping.Staff is friendly and helpful moreover they also suggest different food items that taste good. As always the good is on the top in terms of having it while shopping.

Atmosphere: 5

Food: 5

Service: 5

Manjeet Virk

One of the best fries in the town. Staff is so friendly. I got the snack chicken poutine?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Poutine

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