Origin Gluten-Free Bakery
1525 Pandora Ave, Victoria
(250) 590-4149
Recent Reviews
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The quality of Origin’s gf offerings are excellent however I’ve noticed that prices on baked goods and items are not posted anywhere. I find this very strange, presumptive, and uncomfortable as a customer. I’m willing to pay the expectedly high costs for gf foods but others might be on a tighter budget and factor price into their purchases. Until prices are clearly posted, on items or the display board, I won’t return.
The Almond Slice cake was outstanding. It looks so elegant was delicious and had none of my allergens in it. The others at the event were very impressed too.
Dietary restrictions: I can’t eat oats or soy or bean flour so it’s good that there aren’t any in some of the products.
Atmosphere: 5
Food: 5
Service: 5
Really feel disappointed writing this review. The bread is so good but I feel so frustrated by the communication and lack of service.
I'm hosting a small event and I went in a week ago and asked if the products are regularly in stock, and if I showed up right at opening if I would be able to purchase what I needed or if I needed to place an order in advance. Staff said I can just show up, they always have it in stock, no need to order. (This isnt a huge order either, i only need two loaves of bread)
Fast forward to the morning of the event, today, I'm at the bakery 30 minutes after opening time and there is zero bread of any kind available -completely bare shelves. I was told I will have to wait an hour for anything to be ready. I wish the staff communicated this a week prior when inquired because I feel like I was mislead.
Atmosphere: 5
Food: 5
Service: 1
The Pandora bakery location is fantastic. As long as I ensure to arrive at least a few hours before closing, there is typically a good selection of different items to choose from. My new favourite is their multigrain sourdough bread. I've just learned that they have an online portal for pre-ordering, which I will be testing out as they often sell out of their popular items quickly!
Atmosphere: 3
Food: 5
Service: 5
The bakery itself is good and the pastries are quite tasty. I've given only one star for the food because of a serious health concern. For anyone that has a nut allergy it is a place to avoid. They do sell nut products throughout the bakery and they label other products as not containing nuts. Some time ago I had asked about this and someone replied and said they would look into it. There was no response until I followed-up months later....again no response until another follow-up months later. This went on for a while and I gave up, which is probably what they wanted. What is probably a year later I still don't know if their 'no nuts' is safe.
So bottom line, most bakeries are not nut free, but there are some cobs bakeries that are, and there are some other bakeries that take great precautions (Goodside bakery), and those have been safe as well. Because of the labeling and lack of response is where Origins bakery falls short.
Atmosphere: 3
Food: 1
Service: 2
they’ve raised their prices to a ridiculous degree - just greedy at this point. Such a shame!
Had an issue with an order; staff were helpful and professional in resolving it. Turns out the mistake was mine - if you're ordering one of their cakes, be sure you let it warm up at room temperature before eating it.
For being gluten free.. this place makes amazing baked foods. I was amazed at the quality and choices.
Atmosphere: 4
Food: 5
Service: 5
Everything gluten free. Top notch! Chocolate éclairs were amazing! Chicken pot pies! Yum!
Atmosphere: 5
Food: 5
Service: 5
The people were extremely kind and helpful, the muffins and scones however were dry. Eating one scone is the equivalent to eating a mouthful of sand
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Enjoyed having some GF treats while visiting Victoria BC on vacation. Wide variety of food, with some selling out faster than others. So get there early if you want their full offerings.
Atmosphere: 5
Food: 4
Service: 5
What a gem to find.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Date and Orange Muffin
Beautiful and delicious Lemon, Blueberry, Almond Cake! Thank you for making a birthday celebration more special.
Atmosphere: 5
Food: 5
Service: 5
Smells good from outside
Our absolute favourite go to for delicious gluten free treats
Dietary restrictions: Dairy & gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Focaccia
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