Honestly, the entire experience was quite lousy. I know this place is a staple and been around for so long. I had the bun bo hue, friend had the house special, we shared a spring roll.
Service: they didn't hurry me out the door, I believe they were closing before I finished my food, which was nice. The older lady when taking orders constantly look everywhere, I don't even know if she took my order or not. To reassure myself, I repeated myself and she kept nodding her head. Food: it's below average. I'm fine with MSG, but this wa heavy MSG, I was parched till the next day. The spring roll, it's different and not my cup of tea, it was mainly taro or something starchy. Price: 3 items $50 sth + tax + tip. I think that's quite pricey for mediocrity. The bowl was quite large, it'll keep you full. Environment: basic mom and pop shop, quite spacious.
Atmosphere: 3
Food: 2
Service: 3
Wawa Lee
I went there with two coworkers for lunch today. Everything started pretty well. Orders came correctly. However, after around 45 minutes, we noticed that the waitresses have been very on top of clearing up our dishes. I am the slowest eater. They have cleared up my coworkers' dishes one after another. While I was still finishing up my pho, I put down my chopsticks to have a sip of water. And the moment I put down my chopsticks, the waitress immediately showed up at our table and ask if I were done. I told her no and she went back to report to a man in a blue t-shirt, assuming he is the boss, standing by the cashier (Honestly, now I think back, the attentiveness was quite funny 🤣). But at that moment, we looked around and saw no line ups and there were tables available. We were puzzled and annoyed. We were sitting there for only around 45min so we didn't expect the restaurant to want to get us out already. (Perhaps 45 minutes is a long time for a lunch hour standard....not sure what's going on).
And as soon as I finish my bowl and put down my chopsticks for real, the waitress, again. was already beside our table with our bill and the machine ready.
At the end, we didn't pay any tips. Food was good. But it's not THAT good to not consider customer service. There are other options in Victoria for sure. And I've had better pho than this one. This is definitely a disappointment. This is our first time experiencing this type of service in Victoria. As an asian myself, for a moment, I thought I was back in Asia. (laugh)
Atmosphere: 1
Food: 3
Service: 1
Summ
Tasty Vietnam coffee😋
Atmosphere: 4
Food: 4
Service: 4
Kim Brian
The food itself isn’t bad, but the inconsistency of the service is huge. You guys shouldn’t treat the customers based on your feelings but with a mindset of a person running a business!
Probably the best Pho you will find in Victoria, staff are very helpful and kind. Though it can feel a bit claustrophobic.
Atmosphere: 4
Food: 5
Service: 5
Bryan Ouellet
If somebody buys $20 salads to go 5 days in a week, dont yell at them and try to charge them $1.85 for sauce thats free on the tables. Now Im never going to spend another dime in your little dump.
Atmosphere: 1
Food: 3
Service: 1
achat ligne
I believe I was treated unfairly and in a discriminatory manner. I placed my order, and approximately 8 customers who ordered after me received their meals within 3–5 minutes. During this time, staff repeatedly looked at me, and when I asked about my order, an employee offered free appetizers. I found this gesture insulting—I was not asking for anything free; I simply expected to receive the meal I ve ordered for in a reasonable timeframe.
The service was unacceptable, and I ultimately did not eat there. Based on what I experienced, I cannot recommend this restaurant. I strongly felt my order was delayed or ignored because I am Black, while most of the other customers were Asian or Caucasian.
I was in Victoria for one week for work, and this experience negatively affected the rest of my stay. I also lost my lunch break: I had a limited window to eat, but after waiting over half an hour, I had to leave and walk back to my workplace without having time to eat anything. I felt refused service and disrespected.
Amazing service! Amazing food! Highly recommend! Can’t wait to come back next time I visit Victoria
Atmosphere: 5
Food: 5
Service: 5
Thanh Nhi Nguyen
Has always and will always be my #1 spot in Victoria. One of the best Bun Bo Hue in Victoria considering the options. They also offer Durian Smoothie or Avocado Smoothie which I love. I always enjoy talking to the auntie that is serving me.
Atmosphere: 5
Food: 5
Service: 5
Derek Man
Fantastic family owned restaurant. Owner and staff were super friendly. Food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Noodle Soup
TCL
Always like their spicy pho, but the amount of noodle given are inconsistent. I think depends on whether who is serving it that day.
Best pho broth in town!
Atmosphere: 3
Food: 5
Service: 4
Honestly, the entire experience was quite lousy. I know this place is a staple and been around for so long.
I had the bun bo hue, friend had the house special, we shared a spring roll.
Service: they didn't hurry me out the door, I believe they were closing before I finished my food, which was nice. The older lady when taking orders constantly look everywhere, I don't even know if she took my order or not. To reassure myself, I repeated myself and she kept nodding her head.
Food: it's below average. I'm fine with MSG, but this wa heavy MSG, I was parched till the next day. The spring roll, it's different and not my cup of tea, it was mainly taro or something starchy.
Price: 3 items $50 sth + tax + tip. I think that's quite pricey for mediocrity. The bowl was quite large, it'll keep you full.
Environment: basic mom and pop shop, quite spacious.
Atmosphere: 3
Food: 2
Service: 3
I went there with two coworkers for lunch today. Everything started pretty well. Orders came correctly. However, after around 45 minutes, we noticed that the waitresses have been very on top of clearing up our dishes. I am the slowest eater. They have cleared up my coworkers' dishes one after another. While I was still finishing up my pho, I put down my chopsticks to have a sip of water. And the moment I put down my chopsticks, the waitress immediately showed up at our table and ask if I were done. I told her no and she went back to report to a man in a blue t-shirt, assuming he is the boss, standing by the cashier (Honestly, now I think back, the attentiveness was quite funny 🤣). But at that moment, we looked around and saw no line ups and there were tables available. We were puzzled and annoyed. We were sitting there for only around 45min so we didn't expect the restaurant to want to get us out already. (Perhaps 45 minutes is a long time for a lunch hour standard....not sure what's going on).
And as soon as I finish my bowl and put down my chopsticks for real, the waitress, again. was already beside our table with our bill and the machine ready.
At the end, we didn't pay any tips. Food was good. But it's not THAT good to not consider customer service. There are other options in Victoria for sure. And I've had better pho than this one. This is definitely a disappointment. This is our first time experiencing this type of service in Victoria. As an asian myself, for a moment, I thought I was back in Asia. (laugh)
Atmosphere: 1
Food: 3
Service: 1
Tasty Vietnam coffee😋
Atmosphere: 4
Food: 4
Service: 4
The food itself isn’t bad, but the inconsistency of the service is huge. You guys shouldn’t treat the customers based on your feelings but with a mindset of a person running a business!
Atmosphere: 1
Food: 3
Service: 1
The best pho!
Recommended dishes: Pho, Noodle Soup, Meatballs, Steak
Probably the best Pho you will find in Victoria, staff are very helpful and kind. Though it can feel a bit claustrophobic.
Atmosphere: 4
Food: 5
Service: 5
If somebody buys $20 salads to go 5 days in a week, dont yell at them and try to charge them $1.85 for sauce thats free on the tables. Now Im never going to spend another dime in your little dump.
Atmosphere: 1
Food: 3
Service: 1
I believe I was treated unfairly and in a discriminatory manner. I placed my order, and approximately 8 customers who ordered after me received their meals within 3–5 minutes. During this time, staff repeatedly looked at me, and when I asked about my order, an employee offered free appetizers. I found this gesture insulting—I was not asking for anything free; I simply expected to receive the meal I ve ordered for in a reasonable timeframe.
The service was unacceptable, and I ultimately did not eat there. Based on what I experienced, I cannot recommend this restaurant. I strongly felt my order was delayed or ignored because I am Black, while most of the other customers were Asian or Caucasian.
I was in Victoria for one week for work, and this experience negatively affected the rest of my stay. I also lost my lunch break: I had a limited window to eat, but after waiting over half an hour, I had to leave and walk back to my workplace without having time to eat anything. I felt refused service and disrespected.
Atmosphere: 1
Food: 1
Service: 1
Excellent pho. Fast service.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Best pho in town.
Atmosphere: 5
Food: 5
Service: 5
Amazing service! Amazing food! Highly recommend! Can’t wait to come back next time I visit Victoria
Atmosphere: 5
Food: 5
Service: 5
Has always and will always be my #1 spot in Victoria. One of the best Bun Bo Hue in Victoria considering the options. They also offer Durian Smoothie or Avocado Smoothie which I love. I always enjoy talking to the auntie that is serving me.
Atmosphere: 5
Food: 5
Service: 5
Fantastic family owned restaurant. Owner and staff were super friendly. Food was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Noodle Soup
Always like their spicy pho, but the amount of noodle given are inconsistent. I think depends on whether who is serving it that day.
Atmosphere: 4
Food: 5
Service: 3
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