This is the worst Starbucks in town. The staff are rude and entitled and mess up your drink unless you watch them like a hawk. My Dad bought me A venti mocha today...it wasn't even close to being filled up...I basically got a size smaller. It had no whip cream although the slip said it would nor is it extra hot. I tried to call but although it's dead in there they staff couldn't bother to answer my call. The not giving a crap starts with the franchise owner on down...I've met her and she's consistently unpleasant. This is the closest coffee shop to my place but i almost never go there. I like my coffee without an attitude on the side.
Atmosphere: 1
Food: 1
Service: 1
Yuni
my husband went in a couple days ago, I think the girls name was angie, she went out of her way to help my husband by carrying his drink out to his car cause he had a broken leg. Much appreciated.
Atmosphere: 4
Food: 4
Service: 5
Brenden Flynn
Three people stood at the till not taking any orders for the entire 20 mins we waited. Meanwhile in the rare occasion a second till was used people were allowed to jump the entire line with the staff not caring. They lack aby form of barrier to prevent this or keep order.
When I finally got my drink they didn't even give the right one. Extremely disappointed
This wasn't a staffing issue with at least 8 people working behind the counter. Its just terribly managed
Service: 1
Zoe Booger
I know this is very little but it still ruined my day I spent like 8 dollars on a refresher and asked for light ice but I in fact did not get light ice and it became too difficult to get the fruit from inside of my drink. It was a hot day too and I was walking a round, so the ice melted very quickly and because i drink very slowly it watered it down a lot and just made the whole drink tasted less enjoyable.
Atmosphere: 4
Food: 4
Service: 2
Valerie H M
Staff are always friendly and drinks are consistent!
Atmosphere: 5
Food: 5
Service: 5
Trevor Tomanik
Very slow service! Unbelievable.
Service: 1
Jackie S
Great staff
Atmosphere: 5
Food: 4
Service: 5
Brittney Jowett
It’s frustrating enough when you order a simple order and stand around waiting for an item that wasn’t actualy put into the order system. The two girls working today at 11:30 were not very competent. My order was not correct , when my order was sorted and I paid for the drink they forgot and the drink I received wasn’t even close to par with the SAME drink I ordered two of … the first one delicious …. Second one after it was forgotten was a waste. How does one drink taste completely different from the other ?!
They may need a recap on customer service
Atmosphere: 1
Food: 2
Service: 1
VancouverGuide
5 stars, Perfect spot, Great staff, Clean and good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Margaret Fournier
The staff were good though when I ordered it took a little long but overall good service.
Regular at this location but it's always hit and miss with service - recently many more misses. App ordering is conveniently down often only at this location. Recently mostly horribly rude staff, with maybe 2- 3 staff consistently pleasant.
If you don't need to stop here, don't.
Atmosphere: 1
Food: 3
Service: 1
Jesse England
My wife and I were just in to get a quick tea. I asked for the washroom code, as my wife was in the line to make a purchase. I was told the washroom code was for customers only. I got in line with my wife, she ordered her tea, we watched 5 others get served before us who made purchases after us. My wife even tipped. And when I asked about the tea, the girl who was serving asked what size it was. I didn't know the size as my wife ordered it, and we needed to catch the bus so we had to leave. We spent 15 min in there waiting for her tea. Thanks for stealing our money guys! The most ironic thing is that we're customers every Sunday on our way to church. WORST service I have ever experienced in Starbucks. 0/5 ⭐
Service: 1
Colin McTaggart
Nice staff, quick service. Plenty of seating. A model Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Free Birthday, Egg White \u0026 Roasted Red Pepper Egg Bites
Jay V
Slow service. Had to leave because it was slow. Atmosphere was mint but you gotta get that service in check just boom hand beverage don't talk and done.
Atmosphere: 3
Service: 1
Kaelyn Garraway
Alex ( i think ) was working at the starbucks by my work today and they were super understaffed and he was rushing around like no other and he found out a bunch of mobile orders didn't come in so he rushed to make those as i was waiting for my order to be done he got yelled at by some guy for something stupid and took it so well he found out someone else was trying to make me my drink so he gave me two he was so funny and calm and efficient someone get this guy a raise
This is the worst Starbucks in town. The staff are rude and entitled and mess up your drink unless you watch them like a hawk. My Dad bought me A venti mocha today...it wasn't even close to being filled up...I basically got a size smaller. It had no whip cream although the slip said it would nor is it extra hot. I tried to call but although it's dead in there they staff couldn't bother to answer my call. The not giving a crap starts with the franchise owner on down...I've met her and she's consistently unpleasant. This is the closest coffee shop to my place but i almost never go there. I like my coffee without an attitude on the side.
Atmosphere: 1
Food: 1
Service: 1
my husband went in a couple days ago, I think the girls name was angie, she went out of her way to help my husband by carrying his drink out to his car cause he had a broken leg. Much appreciated.
Atmosphere: 4
Food: 4
Service: 5
Three people stood at the till not taking any orders for the entire 20 mins we waited. Meanwhile in the rare occasion a second till was used people were allowed to jump the entire line with the staff not caring. They lack aby form of barrier to prevent this or keep order.
When I finally got my drink they didn't even give the right one. Extremely disappointed
This wasn't a staffing issue with at least 8 people working behind the counter. Its just terribly managed
Service: 1
I know this is very little but it still ruined my day I spent like 8 dollars on a refresher and asked for light ice but I in fact did not get light ice and it became too difficult to get the fruit from inside of my drink. It was a hot day too and I was walking a round, so the ice melted very quickly and because i drink very slowly it watered it down a lot and just made the whole drink tasted less enjoyable.
Atmosphere: 4
Food: 4
Service: 2
Staff are always friendly and drinks are consistent!
Atmosphere: 5
Food: 5
Service: 5
Very slow service! Unbelievable.
Service: 1
Great staff
Atmosphere: 5
Food: 4
Service: 5
It’s frustrating enough when you order a simple order and stand around waiting for an item that wasn’t actualy put into the order system. The two girls working today at 11:30 were not very competent. My order was not correct , when my order was sorted and I paid for the drink they forgot and the drink I received wasn’t even close to par with the SAME drink I ordered two of … the first one delicious …. Second one after it was forgotten was a waste. How does one drink taste completely different from the other ?!
They may need a recap on customer service
Atmosphere: 1
Food: 2
Service: 1
5 stars, Perfect spot, Great staff, Clean and good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The staff were good though when I ordered it took a little long but overall good service.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Regular at this location but it's always hit and miss with service - recently many more misses. App ordering is conveniently down often only at this location. Recently mostly horribly rude staff, with maybe 2- 3 staff consistently pleasant.
If you don't need to stop here, don't.
Atmosphere: 1
Food: 3
Service: 1
My wife and I were just in to get a quick tea. I asked for the washroom code, as my wife was in the line to make a purchase. I was told the washroom code was for customers only. I got in line with my wife, she ordered her tea, we watched 5 others get served before us who made purchases after us. My wife even tipped. And when I asked about the tea, the girl who was serving asked what size it was. I didn't know the size as my wife ordered it, and we needed to catch the bus so we had to leave. We spent 15 min in there waiting for her tea. Thanks for stealing our money guys! The most ironic thing is that we're customers every Sunday on our way to church. WORST service I have ever experienced in Starbucks. 0/5 ⭐
Service: 1
Nice staff, quick service. Plenty of seating. A model Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Free Birthday, Egg White \u0026 Roasted Red Pepper Egg Bites
Slow service. Had to leave because it was slow. Atmosphere was mint but you gotta get that service in check just boom hand beverage don't talk and done.
Atmosphere: 3
Service: 1
Alex ( i think ) was working at the starbucks by my work today and they were super understaffed and he was rushing around like no other and he found out a bunch of mobile orders didn't come in so he rushed to make those as i was waiting for my order to be done he got yelled at by some guy for something stupid and took it so well he found out someone else was trying to make me my drink so he gave me two he was so funny and calm and efficient someone get this guy a raise
Atmosphere: 5
Food: 5
Service: 5
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