Starbucks
Broadmead Village, 777 Royal Oak Dr #550, Victoria
(250) 744-4225
Recent Reviews
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My drink was ready in 2 minutes, genuinely it was the fatsest starbucks drink i’ve ever gotten and the staff were super sweet !!
Atmosphere: 5
Food: 5
Service: 5
i noticed whenever i try to customize a drink, they either dont customize it or make it taste bad, unless you tip that is. its like a 50% chance itll be made well and for drinks that are $7 you should not have to tip just for it to taste right.
i used to go most workdays but due to this i dont think i will anymore
other than that staff are friendly and the place is clean.
Atmosphere: 3
Food: 2
Service: 2
Always busy but I really enjoy the service when you choose to stay for your drink. Free refill and a mug, not a paper cup.
You guys got rid of the sanpellegrino drinks and replaced them with Cove. Fine. But can you add the grapefruit one instead of the other strawberry one please.
Atmosphere: 5
Food: 5
Service: 5
It was so bad in the span because I had to wait about 17 minutes to get my friend should have been faster
Atmosphere: 1
Food: 1
Service: 1
“Hands down the best coffee from Starbucks! Great spot and the customer service is top-notch. Always a pleasure coming here.”
Best service by Dede
Atmosphere: 5
Food: 5
Service: 5
I’ve never had a bad experience at this location. Staff is very nice and generally speedy. Lots of parking although it does get busy
One of the better Starbucks in the greater Victoria area. Staff are nice and hardworking and always try their best to keep up with customer instant orders and demanding customers. Big shout out to them.
It is a larger space Starbucks with indoor and outdoor sitting areas.
No Drive-Thru here.
I had to take a star off the rating because of this bathroom. Why is the toilet facing this way?? How is anyone supposed to use this?!
I had a disappointing experience at this specific Starbucks location today.
I placed a takeout order that included two drinks and was already carrying a large bag of food. The barista saw that I was juggling everything and, naturally, I asked if I could have a drink tray to help manage the items. To my surprise, I was told that there were no trays available.
I was left trying to balance two drinks on top of a large bag, which was extremely difficult. I almost spilled the drinks and ultimately had to step aside and make a phone call for my husband to come assist me. It was uncomfortable and frustrating especially because I had made a reasonable request that would’ve helped me carry my order safely.
What really added to the disappointment was that just two minutes after I left the store and stood out there waiting for my husband, who was supposed to take care of my pup in the car, a kind customer approached me - she said the barista had taken out a whole stack of trays - right after I walked out.
Oh wow . That made the situation feel unnecessarily rude and dismissive. It’s upsetting to know that the trays were actually available but were being intentionally withheld when I clearly needed one.
I understand things can get busy, but basic courtesy and support for customers goes a long way. I hope the team at this location reflects on how they treat people and offers more considerate service moving forward.
Restaurantji Recommends
This place is dust.. terrible service
This Starbucks has one large table and a bunch of small ones, so it's not always easy to find a table If you're with a group. There is some seating outdoors. The bathrooms are weird. The automatic locking system takes ages to close the door and you're never quite sure if it's actually locked. I'm giving it five stars for atmosphere because they don't play loud music so you can talk at a comfortable tone of voice.
Atmosphere: 4
Food: 3
Service: 5
Friendliest starbucks Barista’s in Victoria imo! It gets super busy on weekend mornings, but it’s calm otherwise.
Atmosphere: 5
Food: 4
Service: 5
⭐️⭐️
Atmosphere: 2
Food: 2
Service: 2
Just got a strawberry cream frapichecheno, no food. The starbucks in Sidney bc makes the best ones. (Not sure what they do differently maybe they use cream and not so much ice?)
Atmosphere: 5
Service: 5
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