Starbucks
3551 Uptown Blvd, Victoria
(250) 388-3660
Recent Reviews
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Staff here are always amazing, they never mess up my order and usually make my drinks super fast. I have had some creepy experiences with other customers bugging me here, just while I'm trying to sit and enjoy my drink- so vibes aren't always it. But im always happy with my to go orders.
I may have caught this Starbucks at a pleasant and non-rush time, but I will add I had a pleasant experience.
Ordered a Venti Iced Coffee with light ice, and an Oat Bar. I was sitting with my laptop, trying to focus on school work (semi able to, without head phones on). Within the past hour, I've seen staff come by and wipe down the tables a few times, and re-arrange the chairs. The wait was not too long for my drink (5 minutes maximum), even with a 4-person line-up. Maybe my expectation is low, but I am appreciative of how the staff is quite pleasant and can keep the line decently moving. My only minor complaint is the Oat Bar is too sweet for my taste (and I do like sweet).
Friendly service
Very Kind
Atmosphere: 5
Food: 5
Service: 5
I frequently visit this location, and although it’s usually busy, the staff have always been friendly. Today, I purchased a gift cards and requested a cup of water. After some time, the water still hadn’t arrived, so I approached the barista to inquire. She directed me to stand in line and place an order for water. I explained that I had already requested it, but she told me that she was busy making drinks and couldn’t give me water. Her tone came across as dismissive, and I felt embarrassed, as though I were begging for water. Her response was far from professional and not what I expect as a customer.
2024.12.19 7:36pm
Service: 1
bathroom code is 1227
Atmosphere: 5
Food: 1
Service: 5
Awesome job by the baristas. They seem to really know what they are doing, their communication was exceptional at all times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemonade
Very busy store. Plenty of parking in the underground parkade.
Atmosphere: 4
Food: 3
Service: 5
Nic was lovely! he gave some great recommendations for the fall menu. His smile was so nice and so welcoming. I will definitely be coming back for Nic and the team 😊
Atmosphere: 5
Service: 5
Mani Is the best
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered two drinks at 9:45 and I have to be at school quite soon after. I receive one drink and tell her I ordered a second she said it’s coming. It did not come, I vocalized to her again that I’m missing a drink and she said no you’re not and told me to get back in line, which I do not have time for. Never tipping 5 dollars for two drinks and only receiving one, ever again.
Atmosphere: 1
Food: 3
Service: 1
Sat outside with a friend and totally enjoyed the Thai latte end the company.
Atmosphere: 5
Food: 5
Service: 5
Rowan at this location is amazing! She so on top of it and great customer service. All the staff is great! Nothing but good things to say.
Atmosphere: 5
Food: 5
Service: 5
Love Uptown
Atmosphere: 5
Food: 5
Service: 5
If i drink something every single day I would know how it taste… even if i pickup my order after sometime. So next time if you dont want to change the item.. its fine say no. Rather than telling me what i did wrong.
Atmosphere: 4
Food: 4
Service: 1
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