Starbucks
771 Vernon Ave, Saanich
(250) 507-2099
Recent Reviews
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Busy so nowhere to sit. Other than that always great coffee.
Atmosphere: 4
Food: 5
Service: 5
You know what your getting
Whatever your desire of a drink.
If they mess it up or get it wrong starbucks will fix happily 😊
It was wrong just saying
Service: 5
Food might as well be styrofoam. Cold and sterile feeling. Staff was courteous and efficient, I'll give them that. But it's no wonder this chain is falling apart.
Atmosphere: 1
Food: 1
Service: 4
I watched/heard the girl at the window turn around and tell the barrista to decaf me after having to ask a third time. I fail to see how theft and food tampering is an acceptable response to their inadequate staff???
Atmosphere: 1
Food: 1
Service: 1
Great baristas!
Atmosphere: 5
Food: 5
Service: 5
The foamiest nitro cold brew I've ever had. If you want a drink that's at least half foam, here you are. I prefer to get my nitro from any other location.
Atmosphere: 4
Food: 3
Service: 5
I’ve been a regular at this Starbucks location for a while, but what happened today has left me shocked and deeply disappointed. I placed a mobile order for the Spicy Falafel Wrap — a vegan option I always go for — but was instead given the Spinach, Feta & Egg Wrap.
As a vegan, and for religious reasons, I do not consume eggs. I trusted the order was correct (as I always have in the past), took a bite, and only realized after the taste that I had just eaten egg. This isn't just a mistake — it’s a violation of my dietary and spiritual beliefs, and I can’t put into words how unsettling that was for me.
Yes, the manager did issue a refund — but honestly, no refund can undo what happened.
I’m writing this not out of anger, but as a warning to others with dietary restrictions or religious considerations: Please triple check your order at this location. Mistakes like this can have serious emotional and spiritual consequences, and they deserve more than a casual apology.
This will unfortunately be the last time I ever trust this location for food.
Food: 1
Service: 1
If you want your coffee within 10-15, don't go to this Starbucks. It doesn't matter if you are in the drive though, inside, or order mobile, it's the longest wait times of any Starbucks or coffee shop I go to. So go here as long as you aren't in a hurry because they are SLOW.
Poor service, no change on cash 😢
The staff here are always friendly and willing to help or accommodate if you need anything changed with your order. Alex in the drive thru made my day when the muffin i ordered was lost. Thank you starbies team 🌟
Restaurantji Recommends
Willing to try new coffee flavors and cold brews. Caffeine is freeing. Tea is calming. Let's go get a Starbucks snack together
One of the smaller locations with limited seating, clean and bright though, great place to catch up with a friend.
We drove through and got good service, but it was just really typical. I like to try local places.
Horrible atmosphere, awful music way too loud, everything is rainbow themed including staff
Ordered a matcha tea latte. They didn't put any syrup in it, and it tastes bland. Worst bucks experience I've had, go a little further over to Uptowns Starbucks, they haven't failed me yet.
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