Starbucks
3800 Finnerty Rd, Victoria
(250) 472-4594
Recent Reviews
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67 on a merry rizzmas
Atmosphere: 5
Food: 5
Service: 5
they never gave my poor little baby sister her frickin cake pop. i want my $4 back. i will say the peppermint mocha was good, but it was not worth $5.50.
Mobile order has been a huge improvement. I too don’t understand the extreme negative reviews. Staff are competent. Extra wait time is expected during rushes.
Atmosphere: 5
Food: 5
Service: 5
Moka yummy yummy
Idk how the reviews are so bad. I have been going here for the past 4 years and the staff are all super nice and I think this is the best Starbucks in Victoria, the drinks are always so much better on campus. They deal with the worst university student rushes yet they all work so hard during the school year. I appreciate their hardwork and their drinks 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Every time I order from this location and Jenna is working, she’s super rude and passive. She’s really harsh when responding to customers and it makes the whole experience uncomfortable. It’s not just once, it happens every time. I understand it can be a lot working at this location with the amount of people that can come in, but that doesn’t excuse blatantly rude behaviour.
My experience was so bad all the time because they make always wrong coffee then I had to ask again and again …why???? And mostly they skip order and I waited 30-35 min…. Seriously. I’m getting late for my class because of the irresponsibility. I request you that please be responsible. Thank you
Atmosphere: 1
Food: 1
Service: 1
the staff are so kind and considerate, but it’s usually very busy and loud there. i wouldn’t recommend staying in to drink
Atmosphere: 4
Food: 5
Service: 5
Super convenient, shoutout to Yvonne! She had a great attitude and it’s a pleasure to be served by her
I was having a bad day and I asked the employee about what kinds of cold brews they had as I was actually unsure of what I wanted. Despite there being a long line, she was patient and so happy to genuinely help me. I asked if she knew how to make a special drink I saw one time a while back and she went to make it for me. Went above and beyond and made my day a little better. I think her name is Vernix (might be spelling it wrong). Thank you!
Restaurantji Recommends
This Starbucks is so crowded everyday and the worker take so much of their time to do one drink but I am trying to get to work!
Atmosphere: 1
Food: 1
Service: 1
Person at the counter asked me what kind of coffee I wanted. Wrote preferences down on the sticker and passes cup to "Barista". This person then makes the drink as per whatever, no regard for customer choices/preferences. No acknowledgement/apology upon having asked to correct the mistake. Why do they even have a Starbucks in here, if they can't live up to the brand name? The coffee/drink regardless of what it is, will taste different here as opposed to any other Starbucks location. Drink recipe not standardized and or employees don't care what it is meant to be.
Also imagine having to wait 10 to 20 minutes every time you order something here and then going through that pathetic experience as a customer!
Atmosphere: 1
Food: 1
Service: 1
This location is the closest one on campus but it's also filled with the most miserable employees. Staff at till never looked at me or seemed friendly. Barista serving drinks just puts them down and goes onto next drink, didn't look at customers as they thanked her. Like I get that university kids need to get work experience but don't work a service job that requires customer interaction unless you wanna show me that you care. If you don't care about my presence, did you care about anything like properly cleaning the machines or making my drink properly?
Coulda been an off day tho, it was Saturday morning and maybe the kids behind the counter were out late the night before.
Atmosphere: 3
Food: 5
Service: 1
Lovely staff!
Atmosphere: 4
Food: 4
Service: 5
Parking: There’s a parking lot outside the store.
Kid-friendliness: Very friendly seats
Atmosphere: 5
Food: 5
Service: 5
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