Went on the morning of Red Cup day and ordered a hot chocolate which is normally part of the list of drinks that gets you the free red cup and I had done so last year. The barista insisted that I had to get a holiday drink in order to get one of the holiday drinks to get a red cup so I was forced to get a Caramel Brule Latte. I later looked on Starbucks' official website which clearly states that Hot Chocolate is part of the list of drinks that will get you the red cup. He also decided to do chores rather than serve me at the register. Considering that the last time I went here, they had closed 5 hours early without giving any reason, I won't be coming back here and I'll be taking my business elsewhere from now on. Their loss is Broadmead's gain.
Atmosphere: 1
Food: 3
Service: 1
Ma Ong
We placed a mobile order. We were greeted. We got our order and had to rush. When we were about to enjoy our order, the double cup of my order (which I did not ask for by the way) was just so yucky looking that I doubted if the drink was made clean/properly (photo posted). I think they were trying to save the sticker where my name was on so they decided on making my drink in a different cup but use the other one to double cup. I dont mind a handwritten name to identify a drink. The cup looked liked it was the spill and stain from the other drinks they were making that time (I hope it did not roll on the floor and picked it up). I didnt order something green nor dark brown..light brown yes. But yeah...not so starbucks quality IMO. So yeah, did not regret not tipping.
Atmosphere: 3
Food: 2
Service: 2
Peter Freyseng
Closed twice early this week On the 12th "we ran out of cold brew" The staff there are only interesredin serving their friends from the local high school.
Atmosphere: 3
Food: 3
Service: 1
Dave Nicholds
Pricey & difficult to hear so git my order wrong
Atmosphere: 3
Food: 3
Service: 2
Daniel カノン Hansen
If I remember correctly, when I was relaxing on April 27, 2024, I was guided by a barista who was so cute ☆☆ Thank you! ! While I was drinking, a quiet staff member just gave me two promos and I was so happy. Hey there! ! It’s strawberry and chocolate☆! ? Good to have! !
Today, 2024/07/28, I came here for drinks, and again I received a promo chai from the gentle staff, which I didn't like at all. Thank you for understanding how kind I am! !
Stay well! !
Vegetarian options: be
Dietary restrictions: If you listen
Parking: be! !
Wheelchair accessibility: I'll put it in
Atmosphere: 5
Food: 4
Service: 5
Sidney Demuth
I'm pretty sure everyone but one worker was in training. Nobody knew what they were doing. I tried to order a sandwich for lunch but they were out of stock of three different ones I tried to order, settled on an egg white wrap, which they served me the wrong wrap. Pretty disappointed. I understand that some things are out of their control, but most of my negative experience could have been avoided.
Atmosphere: 2
Food: 1
Service: 1
Mike Bot
Extremely slow service. Olive seems to take pleasure in making it difficult and slow to get even a simple drip coffee.
Atmosphere: 2
Food: 1
Service: 1
Kyrstie Nesplak
Absolutely appauled by this company. Will never ever set foot in it again.
Atmosphere: 1
Food: 1
Service: 1
Olive Brunel
great people!
Atmosphere: 5
Food: 5
Service: 5
David Law
Extremely disappointed with the service Saturday, June 8th in the afternoon. My regular order of Extra hot no foam Vanilla latte had little if any syrup in addition to being lukewarm? My tall double shot espresso was sweet? I never ask for a sweetener.! At $10 for the drinks I expected to get what I wanted. Not impressed, this could be the beginning of Starbucks and me parting ways.
Staff consistently look overwhelmed at this location any time of day, looked like they intentionally turned off online orders because there was a line out the door. Idk if it’s a management issue or staffing but it effects the quality of product and service they deliver.
Atmosphere: 1
Food: 1
Service: 1
Hailey Kolodychuk
Slowest service I’ve ever had at a Starbucks in my life. 3 girls working all just chatting away not making anyone’s drinks, countless people waiting for 15-20 min for a drink
Went on the morning of Red Cup day and ordered a hot chocolate which is normally part of the list of drinks that gets you the free red cup and I had done so last year. The barista insisted that I had to get a holiday drink in order to get one of the holiday drinks to get a red cup so I was forced to get a Caramel Brule Latte. I later looked on Starbucks' official website which clearly states that Hot Chocolate is part of the list of drinks that will get you the red cup. He also decided to do chores rather than serve me at the register. Considering that the last time I went here, they had closed 5 hours early without giving any reason, I won't be coming back here and I'll be taking my business elsewhere from now on. Their loss is Broadmead's gain.
Atmosphere: 1
Food: 3
Service: 1
We placed a mobile order. We were greeted. We got our order and had to rush. When we were about to enjoy our order, the double cup of my order (which I did not ask for by the way) was just so yucky looking that I doubted if the drink was made clean/properly (photo posted). I think they were trying to save the sticker where my name was on so they decided on making my drink in a different cup but use the other one to double cup. I dont mind a handwritten name to identify a drink. The cup looked liked it was the spill and stain from the other drinks they were making that time (I hope it did not roll on the floor and picked it up). I didnt order something green nor dark brown..light brown yes. But yeah...not so starbucks quality IMO. So yeah, did not regret not tipping.
Atmosphere: 3
Food: 2
Service: 2
Closed twice early this week
On the 12th "we ran out of cold brew"
The staff there are only interesredin serving their friends from the local high school.
Atmosphere: 3
Food: 3
Service: 1
Pricey & difficult to hear so git my order wrong
Atmosphere: 3
Food: 3
Service: 2
If I remember correctly, when I was relaxing on April 27, 2024, I was guided by a barista who was so cute ☆☆ Thank you! ! While I was drinking, a quiet staff member just gave me two promos and I was so happy. Hey there! ! It’s strawberry and chocolate☆! ? Good to have! !
Today, 2024/07/28, I came here for drinks, and again I received a promo chai from the gentle staff, which I didn't like at all. Thank you for understanding how kind I am! !
Stay well! !
Vegetarian options: be
Dietary restrictions: If you listen
Parking: be! !
Wheelchair accessibility: I'll put it in
Atmosphere: 5
Food: 4
Service: 5
I'm pretty sure everyone but one worker was in training. Nobody knew what they were doing. I tried to order a sandwich for lunch but they were out of stock of three different ones I tried to order, settled on an egg white wrap, which they served me the wrong wrap. Pretty disappointed. I understand that some things are out of their control, but most of my negative experience could have been avoided.
Atmosphere: 2
Food: 1
Service: 1
Extremely slow service. Olive seems to take pleasure in making it difficult and slow to get even a simple drip coffee.
Atmosphere: 2
Food: 1
Service: 1
Absolutely appauled by this company. Will never ever set foot in it again.
Atmosphere: 1
Food: 1
Service: 1
great people!
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointed with the service Saturday, June 8th in the afternoon. My regular order of Extra hot no foam Vanilla latte had little if any syrup in addition to being lukewarm? My tall double shot espresso was sweet? I never ask for a sweetener.! At $10 for the drinks I expected to get what I wanted. Not impressed, this could be the beginning of Starbucks and me parting ways.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Staff consistently look overwhelmed at this location any time of day, looked like they intentionally turned off online orders because there was a line out the door. Idk if it’s a management issue or staffing but it effects the quality of product and service they deliver.
Atmosphere: 1
Food: 1
Service: 1
Slowest service I’ve ever had at a Starbucks in my life. 3 girls working all just chatting away not making anyone’s drinks, countless people waiting for 15-20 min for a drink
Go team go
Atmosphere: 5
Food: 5
Service: 5
It's a starbucks ?
Atmosphere: 3
Food: 4
Service: 4
Busy location.
Food: 5
Service: 5
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