I’m used to going to the one at westshore mall which sucks. This one is wonderful. Guys were amazing. Super fast, were super knowledgeable, huge line up and they got us though fast. I thought I was done with subway and then I found this location.
Kunwar Saa
Today I visited the Subway located at 744 Goldstream Avenue in Langford for a pickup order. Unfortunately, my experience was extremely disappointing. I had to wait approximately 10 to 15 minutes, which I found quite long for a pickup order. When I politely mentioned the delay, the staff member responded with clear anger and was very rude to me.
Instead of addressing my concern professionally, the employee raised their voice, acted aggressively, and even used inappropriate language. I tried to stay calm and apologized if they took my comment personally, but the response I received was completely unacceptable and unprofessional.
No customer should be treated with disrespect, especially when simply asking about a delay. This kind of behavior reflects very poorly on the Subway brand and makes me hesitant to return to this location.
I hope serious action is taken to address this issue and ensure better customer service in the future.
Armin
Best service. Always clean tables. Nice staff. It’s a subway and for a subway it’s what you want
Gord Tuton
Average meal
Tarun Chawla
Great service
Danielle H
The best staff! This location has the most friendly, efficient, polite and professional staff
Atmosphere: 5
Food: 5
Service: 5
Kevin Klyne
I come to this location because in the past it has been better than the Westshore mall option, but today the vegetables were boarder line frozen (thick ice on every single tub) and the bread was totally crumbly from being old. Very good service, but quality was poor. Well good service would have given fresh items when I pointed out how poor things were before she made the sandwich
Food: 1
Service: 3
Charles Newcombe
Skimpy portions. If you want to lose weight and pay full price at the same time, this is the place to visit. As Subways go, this must be near the bottom of the STAR bucket.
I have been crafting iced tea for over 20+ years, i have been too hundreds of restaurants and even the WORST ice tea cannot compare to this AWFUL iced tea, the iced tea syrup tastes stale and the lemon notes are not existent, somehow after drinking i am MORE thirsty
Atmosphere: 1
Food: 1
Service: 5
Tim McDonald's
Very poor consumer service the place is very dirty bathroom is disgusting I told to the menager a and she said I don't care
Aaron Soto
Great service , but the last two times I’ve ate here I’ve got sick. I won’t be coming back.
Atmosphere: 3
Food: 1
Service: 4
Ralph Lamoureux
They changed most of their sandwiches.The new ones are terrible.The bread is awful,the meat is tasteless.Never again.
Atmosphere: 1
Food: 1
Service: 4
Rishi Sharma
Langford's Subway stands out for more than just being a typical Subway chain. The real difference here is the incredible staff. Their courteous service and genuine care for your order make a visit truly enjoyable. Despite its smaller size, the place is spotless, and the freshness of the ingredients is evident. With Subway's revamped menu, the ordering process has become a breeze. If you value great service and fresh, tasty subs, this location is a must-visit!
Amazing team at this location!
I’m used to going to the one at westshore mall which sucks. This one is wonderful. Guys were amazing. Super fast, were super knowledgeable, huge line up and they got us though fast. I thought I was done with subway and then I found this location.
Today I visited the Subway located at 744 Goldstream Avenue in Langford for a pickup order. Unfortunately, my experience was extremely disappointing. I had to wait approximately 10 to 15 minutes, which I found quite long for a pickup order. When I politely mentioned the delay, the staff member responded with clear anger and was very rude to me.
Instead of addressing my concern professionally, the employee raised their voice, acted aggressively, and even used inappropriate language. I tried to stay calm and apologized if they took my comment personally, but the response I received was completely unacceptable and unprofessional.
No customer should be treated with disrespect, especially when simply asking about a delay. This kind of behavior reflects very poorly on the Subway brand and makes me hesitant to return to this location.
I hope serious action is taken to address this issue and ensure better customer service in the future.
Best service. Always clean tables. Nice staff. It’s a subway and for a subway it’s what you want
Average meal
Great service
The best staff! This location has the most friendly, efficient, polite and professional staff
Atmosphere: 5
Food: 5
Service: 5
I come to this location because in the past it has been better than the Westshore mall option, but today the vegetables were boarder line frozen (thick ice on every single tub) and the bread was totally crumbly from being old. Very good service, but quality was poor. Well good service would have given fresh items when I pointed out how poor things were before she made the sandwich
Food: 1
Service: 3
Skimpy portions. If you want to lose weight and pay full price at the same time, this is the place to visit. As Subways go, this must be near the bottom of the STAR bucket.
it was a great service and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Southwest Steak & Avocado
Restaurantji Recommends
I have been crafting iced tea for over 20+ years, i have been too hundreds of restaurants and even the WORST ice tea cannot compare to this AWFUL iced tea, the iced tea syrup tastes stale and the lemon notes are not existent, somehow after drinking i am MORE thirsty
Atmosphere: 1
Food: 1
Service: 5
Very poor consumer service the place is very dirty bathroom is disgusting I told to the menager a and she said I don't care
Great service , but the last two times I’ve ate here I’ve got sick. I won’t be coming back.
Atmosphere: 3
Food: 1
Service: 4
They changed most of their sandwiches.The new ones are terrible.The bread is awful,the meat is tasteless.Never again.
Atmosphere: 1
Food: 1
Service: 4
Langford's Subway stands out for more than just being a typical Subway chain. The real difference here is the incredible staff. Their courteous service and genuine care for your order make a visit truly enjoyable. Despite its smaller size, the place is spotless, and the freshness of the ingredients is evident. With Subway's revamped menu, the ordering process has become a breeze. If you value great service and fresh, tasty subs, this location is a must-visit!
Atmosphere: 5
Food: 5
Service: 5
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