TacoTime Mayfair Centre

3147 Douglas St, Victoria
(250) 360-2565

Recent Reviews

J B

I went at the peak busy time and still had a great lunch. I got the El Cruncho, and I was surprised that despite it being grilled, the lettuce inside it wasn't all wilted. Everything was nice and crisp. That staff were also very pleasant. Not just to me, but the four of them I saw all seemed to be getting along very well with each other and having a good time despite the rush.I'm honestly shocked by some of these negative reviews here. My experience leaves me wanting to give this location a strong recommendation.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ground Beef Cruncho

kristin mihret

Recently dined at this place and was disappointed with the quality of the burrito I ordered. The wrap was undercooked, and the taste was below par. Moreover, I was not offered any satisfactory resolution for the issue; instead, they only offered a cup of chips, which I found unfair given the price paid for the meal. Hoping the restaurant can improve both food quality and customer service in the future.

Recommended dishes: Large Beef Burrito

Jai P

Great service, love their hot sauces. They do remember my order every time and it’s ready before even my payment is done. Never had this type of quick service until today from any other restaurant. I got little card on my tray to leave this review and I read some others. I am disagree with some of them but it’s restaurant where they can’t please everyone.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Regular Veggie Burrito, Churros with Dip

Donna

Classic beef Taco.. hit the spot on a busy shopping day. Friendly staff and pleasant to deal with. It's a bit pricey.. but will

Atmosphere: 5

Food: 5

Service: 5

TJ Twinn

Beef burrito used to be full of beef and all hot sauces were free. I basically had a cool soft tortilla with salad and some trace of beef. Won't be returning.

Atmosphere: 1

Food: 1

Service: 3

Lionel J

Was looking for a Diet Pepsi while I was waiting for a friend. Asked the lady at the till if refills were free. She nodded. When I went back for a refill she said it would be a dollar. I prompted that I was told refills were free before buying my drink. I received a stare and mumbled apology.I don't mind the policy of charging a dollar for refills. I'll just go to the next vendor. But to tell a customer a refill is free, and then charge them when they ask for a refill, is frustrating. This is such an easy situation to resolve by simply offering a refill to resolve the misunderstanding. The cost of syrup must be less than a few cents per drink.Not a big deal, in the grand scheme of things, but I just worked a 26 hour shift. I'm exhausted and all I wanted was to kill time drinking pop.Recommend folks go elsewhere.

Atmosphere: 3

Food: 3

Service: 1

Eric Klassen

This is far more satisfying than it really should be. The bean burrito is great. It's cheaper than any other place around for a burrito and it's filling, what more can you ask for?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Veggie Burrito

Kcandes Berhe

Me and my brother were out to eat and didn't give us that much we paid so much money but they gave us a small portion

Taryn Jones

Absolutely horrible they got my order completely wrong

Shawna Adams

Tasty Tuesday in a hurryDietary restrictions: I asked for no lettuce and they checked that tomatoes were okay before preparing my order

TKnine

I know taco Tuesday is a great deal but don’t cut back on the food just because it’s cheaper. Also I don’t know if it’s under new management but there’s no cleanliness into their employees. No one’s wearing gloves when they make your food and the cashier shouldn’t be allowed to take money then make your food without Wearing any gloves. When I said something about it they started muttering in their language and was given the look. It use to be great but now not so good. Also I ordered 3 tacos and fries and was refused to be given 4 sauces unless I paid extra. Wow!! A small cup side isn’t enough for a taco let along fries. Hospitality!??

Pam C

I found a large wing from an insect in my taco salad. I am beyond disgusted and will never eat there again. I been eating there for years but things have changed and the quality of food has degraded. Seems like it is under new management and cleanliness is not up to standards. I will not go back and I am now afraid of going to any taco time because how did that end up in my food?

Ziad Malik

Excellent quality of food and service!

Sarah Dube

I cannot express enough how incredibly rude the cashier was. Because she was so rude I didn’t chose a tip option on the debit and she announced to the person in the line behind me that I didn’t tip!!!!!

Conrad Swan

Friendly service and had el cruncho was great.

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