The Rack Bistro

2345 Millstream Rd, Victoria
(778) 432-3434

Recent Reviews

Charlotte Neufeld

We visit the restaurant regularly but last night was deplorable !Two out of three meal came out.Five minutes later the third came outWe were asked how everything tasted- um, well literally the plate just got put down on the table and ours is now cold waiting, but no we said okay20 oz of chicken in the chicken tender meal is not accurate -lucky if it’s 4 oz, and burntDrunken noodles with no sauce is really hard to swallow: wait is that because they put it on the noodles and realized I asked for it with rice, cold rice and double protein means 3 oz of chicken in total?My beverage was done before the meals came and I am asked if I want another when the meal is done. Thankfully there was water but you could have made more sales if you cared about your clienteleAnd it was not busy so I’m not sure what’s going on but we were very disappointedDid we still tip 20%~ yes but will we go back- not sure on that one

Atmosphere: 4

Food: 2

Service: 3

Brittany Allen

I hadn’t visited the restaurant in a year or so. I tried it out with my niece today, the food was gross and the service was lackluster to say the least. There’s lots of other good choices in Langford and I’ll be choosing those places from now on! Sad to see it go south.

Atmosphere: 3

Food: 2

Service: 2

Binh Trieu

We came here with our daughter’s volleyball team for a team dinner. The staff were very accommodating with a large group and the service and food were fantastic.

Atmosphere: 5

Food: 5

Service: 5

Catherine Rogers

We had a good brunch here on a Saturday. The service was quick and friendly. Our meals were very well prepared, tasty and just right. We didn't feel rushed and enjoyed the relaxed atmosphere.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Breakfast Poutine

Daryl Wootton

Went for breakfast, I had Bennie’s, wife had Waffles.Food came, no utensils (had to ask for) wife’s waffles came without syrup (had to ask) she had requested a side of hollandaise which arrived tasting very sugary sweet, explained and requested a new one, new one arrived tasting very heavily of vinegar (inedible).Ate what we could and left (hollandaise still on the bill)Won’t be back, to many other options available to bother with this.

Atmosphere: 3

Food: 2

Service: 3

Jennifer

I was so full and service was nice without being fake. Went for Valentine's dinner and it was

Atmosphere: 5

Food: 5

Service: 5

Jan

I went with my daughter and two grandchildren (9 & 5) on a Friday evening for an early dinner. We sat at the table for 15 minutes before we were asked for our order. Meanwhile another table was seated beside us. Their order was taken a good 5 minutes before ours and they had their food long before us. My grandchildren ordered chicken strips and fries. The strips were of the frozen variety as were the fries. Everywhere we go my grandchildren order this same meal. There are always 3 to 4 strips and plenty of fries. These orders were 2 strips only and very few fries. My daughter had a burger. She said it had a very thin patty and was more along the lines of a fast food burger, not a restaurant burger and was $20.95! She also got very few fries. I, on the other hand had the starter of pulled pork tacos and they were meaty and very good. This is the only reason that I gave the food 2 stars as I would recommend them. After waiting some time the waitress came over with the machine for payment. I then said that we had actually wanted to see what they had for dessert. She said in a very negative tone that that implied that she wanted us out of there, ‘We only have New York cheesecake’ and handed over the machine for payment. We were stunned! We actually all like cheesecake and would have ordered it. I can only guess that because we didn’t order alcohol she wanted us out of there even though they weren’t full and no one was waiting. We wound up going elsewhere for dessert. It was a very disappointing and strange experience.

Atmosphere: 4

Food: 2

Service: 1

Seeking truth

My wife and I ordered out our meal. I received a very soggy fish and chips, i noted that there was no condensation in the box. The coleslaw was basically cabbage with a single drop of dressing on it. My wife has the Maui bowl had soggy rice (usually an indicator of too much water when cooked), the sauce and all the food was real salty otherwise no flavor. It is annoying for them to ask for a tip when you do the ordering and pick up your own food. Not going back.

Atmosphere: 3

Food: 1

Service: 3

Angie Williams

Great service and great food. Will definitely return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, The Mushroom Burger

Joel KJ

The food was terrible and the atmosphere is really weird. Tacos came out cold and were slathered in southern ammerican style bbq sauce and then topped with a bunch of Mexican toppings. It made for a really strange, nasty taco. We did have good service which was really appreciated.

Atmosphere: 1

Food: 1

Service: 5

Erik M

Nice location friendly service… but they do not respect their happy hour. We have arrived around 4:45 PM. We had a server wait until 4:55 to take our orders and then ran the clock to past 5 PM. She then she cancelled our orders saying “we’re past 5pm!” I say these practices deserve 1 star.

Atmosphere: 1

Food: 1

Service: 1

Daniel Marshall

The owners are incredible people. They are involved in the community, fundraise for those in need(cancer,firefighters,local families, local sports ect). The servers are friendly, knowledgeable and care about their work. Every person I talk to I try to hype this place up. I've been to a lot of restaurants over the years and nowhere compares to this place. I can't tell you how much I love this place. I recommend getting a reso if you want to try a Tuesday night after 430pm, as they are packed for taco Tuesday(dollar tacos and 5 dollar margaritas?!). I'll see you there!Dietary restrictions: I have a peanut, walnut and dairy restrictions. They are always accommodating, and Paige their bartender knows her stuff about allergies. If you have something concerning, speak up and they will do everything they can to make sure you have a good time here.

Atmosphere: 5

Food: 5

Service: 5

Natalie Schwab

The food was fantastic & the service was amazing, our server was LOVELY and we will definitely be coming back!!

Atmosphere: 5

Food: 5

Service: 5

greg buck

Great event space! Amazing food and great service. Thanks for the great experience.

Atmosphere: 5

Food: 5

Service: 5

Lynne Ferrie

The roasted yam, date, beet with feta was very disappointing. At 17.95 it was a rip-

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Chicken Caesar Wrap

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