Wow everywas cold and Ian screwed up the order.. evrytime he stress it up
Atmosphere: 1
Food: 1
Service: 1
Jen
Editing my review . They've learned how to make an ice cap correctly! But they sell stale, day old donuts. Why do I want to pay $2 for a stale treat? They also don't put their special donuts in a box, like other locations do. Lazy?
Atmosphere: 3
Food: 1
Service: 1
Isaac Bergstrom
This Tims has restored my hope in the Tims brand. Service was awesome, food was incredibly fast, and everyone was super nice. Good job whoever is running this place.
Atmosphere: 5
Food: 5
Service: 5
Amarpal Mann
The staff here clearly aren’t empowered by their manager to make things right for customers. I ordered multiple drinks, and one of them was handed to me with milk dripping down the side of the cup. When I politely asked for a second cup to keep things clean, I was told I’d have to pay for it even though the mess wasn’t my fault.
Instead of just fixing the issue quickly, they took the drink, changed the lid, and handed it back still dirty. Only after unnecessary back and forth, holding up the line and wasting everyone’s time, did they finally give me a new cup.
All of this could have been avoided if employees were allowed to use common sense and provide a simple solution on the spot. What should have been a quick and easy fix turned into an unnecessary hassle. Poor management, poor experience.
Atmosphere: 1
Food: 5
Service: 1
Vicky Beck
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Jy
Just a thought when you hire young lads. Tell them not to chat and ignore customers, its not hard. Line up, then left empty handed
Service: 1
Rachelle Briard
I think this is the fastest and best tasting tim hortons on the island!
Atmosphere: 5
Food: 5
Service: 5
Kevin P
Don't use your own dining area as a place to conduct loud, obnoxious, and pushy business negotiations with ESL employees. Have some professionalism and decorum, my God.
I thoroughly enjoyed the other customer calling out the group of 3 owners/managers for this behavior during the business meeting.
Great food and great service and amazing atmosphere never had a bad experience with this Tim Hortons
Atmosphere: 5
Food: 5
Service: 5
Amy Lyn
Assumed large options and the bread was so stale it was awful. Don’t serve old bread.
Atmosphere: 1
Food: 1
Service: 1
Toots Yedee
Drive thru orders were completely wrong
Food: 1
Service: 1
Baltej Bhullar
There were out of most of stuff by 6:00 PM No pin wheel, no rice for bowls or wraps, no bowl lids. Cashier was nice though. Mr. Dylan threw hash-browns right in-front of me upon asking if they have any And said they don’t serve past 6pm. Pretty disappointing experience. I mean may be sell it out if you have it rather than disappointing your customers. We waited for 15 minutes just for two iced caps.
Wow everywas cold and Ian screwed up the order.. evrytime he stress it up
Atmosphere: 1
Food: 1
Service: 1
Editing my review . They've learned how to make an ice cap correctly! But they sell stale, day old donuts. Why do I want to pay $2 for a stale treat? They also don't put their special donuts in a box, like other locations do. Lazy?
Atmosphere: 3
Food: 1
Service: 1
This Tims has restored my hope in the Tims brand. Service was awesome, food was incredibly fast, and everyone was super nice. Good job whoever is running this place.
Atmosphere: 5
Food: 5
Service: 5
The staff here clearly aren’t empowered by their manager to make things right for customers. I ordered multiple drinks, and one of them was handed to me with milk dripping down the side of the cup. When I politely asked for a second cup to keep things clean, I was told I’d have to pay for it even though the mess wasn’t my fault.
Instead of just fixing the issue quickly, they took the drink, changed the lid, and handed it back still dirty. Only after unnecessary back and forth, holding up the line and wasting everyone’s time, did they finally give me a new cup.
All of this could have been avoided if employees were allowed to use common sense and provide a simple solution on the spot. What should have been a quick and easy fix turned into an unnecessary hassle. Poor management, poor experience.
Atmosphere: 1
Food: 5
Service: 1
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Just a thought when you hire young lads. Tell them not to chat and ignore customers, its not hard. Line up, then left empty handed
Service: 1
I think this is the fastest and best tasting tim hortons on the island!
Atmosphere: 5
Food: 5
Service: 5
Don't use your own dining area as a place to conduct loud, obnoxious, and pushy business negotiations with ESL employees. Have some professionalism and decorum, my God.
I thoroughly enjoyed the other customer calling out the group of 3 owners/managers for this behavior during the business meeting.
To the employee - run away to that other job
Nice and clean
Atmosphere: 5
Food: 5
Service: 4
So happy that salted caramel is back!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and great service and amazing atmosphere never had a bad experience with this Tim Hortons
Atmosphere: 5
Food: 5
Service: 5
Assumed large options and the bread was so stale it was awful. Don’t serve old bread.
Atmosphere: 1
Food: 1
Service: 1
Drive thru orders were completely wrong
Food: 1
Service: 1
There were out of most of stuff by 6:00 PM
No pin wheel, no rice for bowls or wraps, no bowl lids. Cashier was nice though. Mr. Dylan threw hash-browns right in-front of me upon asking if they have any And said they don’t serve past 6pm. Pretty disappointing experience. I mean may be sell it out if you have it rather than disappointing your customers.
We waited for 15 minutes just for two iced caps.
Food: 1
Service: 2
Store were clean
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