This team knows their job and gets you in and out quickly. They could teach other stores a thing or two.
Atmosphere: 4
Food: 4
Service: 5
Scott Peel
But no drive
Atmosphere: 5
Food: 5
Service: 5
Mindinmatrix
Clean and fast service. My coffee was perfect!
Malyssa Mack
Never met such a rude cashier. Sarah! Find a new job women. Your obviously miserable lol
Kamla Mehra
Staff is very polite and quick
Atmosphere: 4
Food: 4
Service: 4
Linus Lucas
Always
Atmosphere: 4
Food: 3
Service: 4
Jendrix Roque
Amazing customer experience!The entire Tim’s Staff were very friendly and helpful.Was so dead tired that day and I placed a mobile order and didn’t even realize that I set a different location for my order fortunately was accommodated by Tina I believe she’s the assistant manager of the store. She was very nice and just asked for my eReceipt and still gave my order despite it was my fault not setting the Esquimalt Store. Very considerate and lovely lady. Went above and beyond! Lucky for Tims to have employees like them.Kudos to the Team! Keep it up!
Atmosphere: 4
Food: 4
Service: 5
Farris Bakir
Extremely slow and will often get the order wrong.
Duncan Adams
Shrink-flation is definitely alive and well here. I just ordered a Turkey Bacon Club and a Dutchie with and orange juice.The bread for the sandwich was about half the size of what it used to be. The dutchie was smaller than the apple fritter and back in the day, those used to be the same size.The orange juice bottle is skinnier than it used to be but everything is the same price.For shame.
Atmosphere: 3
Food: 1
Service: 3
Jesse Cromwell
Really not sure what type of training or should I say lack there of is going on at this location!Standing at the counter with nobody in line for about 5 minutes while two employees stand there staring and cleaning equipment, not one word of acknowledgement or ounce of service.Then they don't know where their own dipping sauce is even located behind the counter?Had to point it out to them.Its so sad and unprofessional it's almost impressive. Wow is all I can say.Avoid this location. Employees here are absolutely clueless and equally careless!Unfortunately one star has to be given. No option for zero stars!
The service here is good and the staff is friendly. Depending on the time of day it can be very dirty inside. The food is the same as all Tim's restaurants and the coffee is good.Parking: Free parking lot.Wheelchair accessibility: They have wheel chair parking spots and a push button for the door.
Atmosphere: 3
Food: 3
Service: 4
Lindsay Young
Tracy was working that day. She is so sweet and kind on the cash. She makes you feel like family and that you’re home. She truly goes above and beyond to be genuine and kind to all guests. Thank you Tracy for making the holidays bright! ⭐️
Atmosphere: 4
Food: 4
Service: 5
Paul Quinn
I feel so disserviced.tried ordering a farmers wrap with sausage and honey bacon. Honey bacon isn't being served anymore. Well, if it isn't, don't advertise it. Second, I asked for no Chipotle, instead, ketchup in the wrap. They told me they couldn't. I told them ketchup is still food. This isn't a "some assembly required" establishment. I pay to have food prepared, and when they refuse to prepare it, they don't get my business. Beware of this place, these kids think ketchup is a food safety hazard, because they don't want to change their gloves... I'm so upset about this. Gorge will do it, go there. Not here. Zero stars
Service: 1
Paradox-Noel
Joseph was my cashier, and has been a few times. He is super helpful when deciding on what I'd like to order, has great suggestions and a great personality. I appreciate him and I thank him to be my
Atmosphere: 4
Food: 4
Service: 5
Caitlin Elliott
Waste of money they didn't have 3 of the items I ordered at 3pm you should have the bread for the popular craveable sandwich but they didn't and they made it super sloppy. THEY SAID THEY CLOSE AT 9PM AND THEY STOP BAKING AT 1PM THATS REDICULAS!
This team knows their job and gets you in and out quickly. They could teach other stores a thing or two.
Atmosphere: 4
Food: 4
Service: 5
But no drive
Atmosphere: 5
Food: 5
Service: 5
Clean and fast service. My coffee was perfect!
Never met such a rude cashier. Sarah! Find a new job women. Your obviously miserable lol
Staff is very polite and quick
Atmosphere: 4
Food: 4
Service: 4
Always
Atmosphere: 4
Food: 3
Service: 4
Amazing customer experience!The entire Tim’s Staff were very friendly and helpful.Was so dead tired that day and I placed a mobile order and didn’t even realize that I set a different location for my order fortunately was accommodated by Tina I believe she’s the assistant manager of the store. She was very nice and just asked for my eReceipt and still gave my order despite it was my fault not setting the Esquimalt Store. Very considerate and lovely lady. Went above and beyond! Lucky for Tims to have employees like them.Kudos to the Team! Keep it up!
Atmosphere: 4
Food: 4
Service: 5
Extremely slow and will often get the order wrong.
Shrink-flation is definitely alive and well here. I just ordered a Turkey Bacon Club and a Dutchie with and orange juice.The bread for the sandwich was about half the size of what it used to be. The dutchie was smaller than the apple fritter and back in the day, those used to be the same size.The orange juice bottle is skinnier than it used to be but everything is the same price.For shame.
Atmosphere: 3
Food: 1
Service: 3
Really not sure what type of training or should I say lack there of is going on at this location!Standing at the counter with nobody in line for about 5 minutes while two employees stand there staring and cleaning equipment, not one word of acknowledgement or ounce of service.Then they don't know where their own dipping sauce is even located behind the counter?Had to point it out to them.Its so sad and unprofessional it's almost impressive. Wow is all I can say.Avoid this location. Employees here are absolutely clueless and equally careless!Unfortunately one star has to be given. No option for zero stars!
Restaurantji Recommends
The service here is good and the staff is friendly. Depending on the time of day it can be very dirty inside. The food is the same as all Tim's restaurants and the coffee is good.Parking: Free parking lot.Wheelchair accessibility: They have wheel chair parking spots and a push button for the door.
Atmosphere: 3
Food: 3
Service: 4
Tracy was working that day. She is so sweet and kind on the cash. She makes you feel like family and that you’re home. She truly goes above and beyond to be genuine and kind to all guests. Thank you Tracy for making the holidays bright! ⭐️
Atmosphere: 4
Food: 4
Service: 5
I feel so disserviced.tried ordering a farmers wrap with sausage and honey bacon. Honey bacon isn't being served anymore. Well, if it isn't, don't advertise it. Second, I asked for no Chipotle, instead, ketchup in the wrap. They told me they couldn't. I told them ketchup is still food. This isn't a "some assembly required" establishment. I pay to have food prepared, and when they refuse to prepare it, they don't get my business. Beware of this place, these kids think ketchup is a food safety hazard, because they don't want to change their gloves... I'm so upset about this. Gorge will do it, go there. Not here. Zero stars
Service: 1
Joseph was my cashier, and has been a few times. He is super helpful when deciding on what I'd like to order, has great suggestions and a great personality. I appreciate him and I thank him to be my
Atmosphere: 4
Food: 4
Service: 5
Waste of money they didn't have 3 of the items I ordered at 3pm you should have the bread for the popular craveable sandwich but they didn't and they made it super sloppy. THEY SAID THEY CLOSE AT 9PM AND THEY STOP BAKING AT 1PM THATS REDICULAS!
Atmosphere: 2
Food: 1
Service: 2