Not sure when I sent my review last year. Great place service first class. Back later in the fall. Had the lobster special great. See u soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prime AAA Steak and Lobster
Greg Gross
Wonderful seafood, warm and classy service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Bisque, Caesar Salad, Crème Brûlée, Scallops Neptune
Katie
Unfortunately we were extremely disappointed with our experience here. The food was bland and undercooked with uninspiring presentation. As a place that claims to offer “fine dining”, this was anything but fine dining. The wait staff were extremely rude and dismissive when concerns were raised about the food quality of multiple dishes. The tip options start at 18% with the options going up to 35% and no custom option. For a $500 dinner this was beyond disappointing, and we will never be back. Please DO NOT WASTE YOUR MONEY HERE!!
Atmosphere: 2
Food: 1
Service: 1
Karrie Rant
Great waiter, great good & wonderful atmosphere!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tail and Steak
Dave Wong
A very very classic Restaurant, the service is excellent, the dishes well prepared and in a semi formal environment. We really loved this
This was one of the most disappointing restaurants in Victoria. The menu looks like it was created in 1980 when the restaurant opened. At the high price point, we thought this would be an amazing opportunity to try some classic recipes that are seldom served in restaurants but we were sadly mistaken.Four people at our table had the side of vegetables and all of them came with large undercooked and not seasoned potatoes. Another person got the chicken pasta. Their chicken tasted rubbery and the pasta was cheap store bought noodles.I had the filet mignon. I ordered it medium-rare and it came blue-rare and still cold in the middle. The waiter Bob was extremely rude when I mentioned the steak was undercooked. I did not ask for a discount or it to be cooked more, just for him to kindly give the feedback to the chefs so they know for the next customer to cook the steak a bit longer. Bob's only response to this was "ok" and then he walked away to fold napkins. Bob then ignored me for the rest of the dinner and never acknowledged my steak again.After dinner Bob showed up again and with the bill and machine to pay. The tip options started at 18% and went all the way to 35%..... Bob stood directly over our should and stared at us/the machine while we paid making the tipping option extremely uncomfortable.He claims to have decades of server experience but after the way he treated us I really have no idea how.If you have read this, there are so many amazing restaurants in Victoria with excellent food and service. I would highly recommend you save your money and time and go somewhere else.
Atmosphere: 2
Food: 2
Service: 1
Philippe Chaber
Très old school avec nappe et serveur en tenue. Pas de musique forte et ambiance cosy qui permet de goûter une cuisine raffinée et goûteuse . Droit de bouchon très correct à 25$ + un service très professionnel et sympathique ( James) font de cet endroit une destination gastronomique incontournable lors de notre ( votre) prochain séjour à Victoria .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood En Croûte, Crème Caramel
WalterT
Beautiful setting, great location. Real looked forward to a nice relaxing meal. Host was vet friendly and welcoming. Our waiter was friendly and welcoming as well. We ordered and to tell you the truth are food was up so quickly it surprised us! We both ordered steak, since it was a ‘steakhouse', so we knew it wouldn't take too long - unfortunately both of our steaks were really tough! Which was really disappointing. As for our waiter, he was friendly and there were about 4 tables with people at them - but we did both have to ask for another drink ( we had each only had our first, a pop and a Caesar) wasn't expecting this from this type of restaurant!
Amanda Jarrett
It was very pleasant. The spaghetti Bolognese was okay, I've had better and made better. I thought it was overpriced for what we received. The Atmosphere inside was very nice and didn't match the casual appearance outside the building. Since it was Christmas, the windows were painted with Christmas scenes that denoted a more casual affair that was inside the restaurant.
Atmosphere: 4
Food: 4
Service: 4
Anita Fleice
Our family has gone to the Victoria Harbour House many times over the years, usually for Xmas or Thanksgiving. This year I took my son and his GF for turkey dinner. It cost me $60 to book a table (!), and then the food was appalling. Soup that was tasteless or tasted like fat and was sent back. The turkey dinner was pathetic, just a pile of nondescript "food" just all mashed together. I've never seen nor tasted a Xmas turkey dinner that looked that unappetizing and was in fact pathetic.After my soup was returned, it was replaced with a "Caesar salad" that was a little pile of nondescript lettuce with some kind of dressing sprinkled on top...absolutely pathetic.OMG and the turkey "dinner" was just a mishmash of I think turkey and some other stuff. Then the waiter brought a little bowl of cranberry sauce but neglected to remove the sauce from a former diner!! ? And on top of that, the tip was added on without my permission or input!! ??You folks better make absolutely major improvements or I'm afraid you're going out of business. The dinner cost me over $400 for 3 people and was awful...just awful. I'll never go back, nor will my son and his GF. So can you imagine...over $500 for 3 people for an appalling Christmas dinner!! Never again!!?
We love this restaurant! We don't often get to Victoria but when we do we make certain to include one night with the amazing team at the Victoria Harbour House. Casual classy sums it up. In some ways it is a step back in time to when dinning was an experience to be savored as well as the food.
Kope Lert
Foods were not hot and completely disappointed. At this price, we expected more quality of food than we get. However, the mushroom and steak sauce are good.
Atmosphere: 4
Food: 2
Service: 3
Rassoul Aminian
We wanted to pay 30$for tip but the waiter asked us to chose at least 18percentage which was around 50$and gave us a very bad feeling
G G
What happened to this place?The set Christmas menu was very disappointing. Sparse servings, lacked flavourful, ugly presentation. Not worth the $. Lesson learned. Never again.
Atmosphere: 4
Food: 2
Service: 4
Peter Caron
Very dated, bland food, and overpriced. What was once a lovely neighborhood restaurant has, sadly, dropped in quality. I feel bad for the servers having to manage this.Most of the customers are senior citizens, and the food appears to be geared towards them. Definitely don't recommend, and won't be coming back.It would be one star and much harsher if it wasn't for their competent and kind wait staff.
Not sure when I sent my review last year. Great place service first class. Back later in the fall. Had the lobster special great. See u soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Prime AAA Steak and Lobster
Wonderful seafood, warm and classy service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Bisque, Caesar Salad, Crème Brûlée, Scallops Neptune
Unfortunately we were extremely disappointed with our experience here. The food was bland and undercooked with uninspiring presentation. As a place that claims to offer “fine dining”, this was anything but fine dining. The wait staff were extremely rude and dismissive when concerns were raised about the food quality of multiple dishes. The tip options start at 18% with the options going up to 35% and no custom option. For a $500 dinner this was beyond disappointing, and we will never be back. Please DO NOT WASTE YOUR MONEY HERE!!
Atmosphere: 2
Food: 1
Service: 1
Great waiter, great good & wonderful atmosphere!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tail and Steak
A very very classic Restaurant, the service is excellent, the dishes well prepared and in a semi formal environment. We really loved this
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tail and Steak, Lobster Bisque, Lobster, Seafood, Crab Cakes
This was one of the most disappointing restaurants in Victoria. The menu looks like it was created in 1980 when the restaurant opened. At the high price point, we thought this would be an amazing opportunity to try some classic recipes that are seldom served in restaurants but we were sadly mistaken.Four people at our table had the side of vegetables and all of them came with large undercooked and not seasoned potatoes. Another person got the chicken pasta. Their chicken tasted rubbery and the pasta was cheap store bought noodles.I had the filet mignon. I ordered it medium-rare and it came blue-rare and still cold in the middle. The waiter Bob was extremely rude when I mentioned the steak was undercooked. I did not ask for a discount or it to be cooked more, just for him to kindly give the feedback to the chefs so they know for the next customer to cook the steak a bit longer. Bob's only response to this was "ok" and then he walked away to fold napkins. Bob then ignored me for the rest of the dinner and never acknowledged my steak again.After dinner Bob showed up again and with the bill and machine to pay. The tip options started at 18% and went all the way to 35%..... Bob stood directly over our should and stared at us/the machine while we paid making the tipping option extremely uncomfortable.He claims to have decades of server experience but after the way he treated us I really have no idea how.If you have read this, there are so many amazing restaurants in Victoria with excellent food and service. I would highly recommend you save your money and time and go somewhere else.
Atmosphere: 2
Food: 2
Service: 1
Très old school avec nappe et serveur en tenue. Pas de musique forte et ambiance cosy qui permet de goûter une cuisine raffinée et goûteuse . Droit de bouchon très correct à 25$ + un service très professionnel et sympathique ( James) font de cet endroit une destination gastronomique incontournable lors de notre ( votre) prochain séjour à Victoria .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood En Croûte, Crème Caramel
Beautiful setting, great location. Real looked forward to a nice relaxing meal. Host was vet friendly and welcoming. Our waiter was friendly and welcoming as well. We ordered and to tell you the truth are food was up so quickly it surprised us! We both ordered steak, since it was a ‘steakhouse', so we knew it wouldn't take too long - unfortunately both of our steaks were really tough! Which was really disappointing. As for our waiter, he was friendly and there were about 4 tables with people at them - but we did both have to ask for another drink ( we had each only had our first, a pop and a Caesar) wasn't expecting this from this type of restaurant!
It was very pleasant. The spaghetti Bolognese was okay, I've had better and made better. I thought it was overpriced for what we received. The Atmosphere inside was very nice and didn't match the casual appearance outside the building. Since it was Christmas, the windows were painted with Christmas scenes that denoted a more casual affair that was inside the restaurant.
Atmosphere: 4
Food: 4
Service: 4
Our family has gone to the Victoria Harbour House many times over the years, usually for Xmas or Thanksgiving. This year I took my son and his GF for turkey dinner. It cost me $60 to book a table (!), and then the food was appalling. Soup that was tasteless or tasted like fat and was sent back. The turkey dinner was pathetic, just a pile of nondescript "food" just all mashed together. I've never seen nor tasted a Xmas turkey dinner that looked that unappetizing and was in fact pathetic.After my soup was returned, it was replaced with a "Caesar salad" that was a little pile of nondescript lettuce with some kind of dressing sprinkled on top...absolutely pathetic.OMG and the turkey "dinner" was just a mishmash of I think turkey and some other stuff. Then the waiter brought a little bowl of cranberry sauce but neglected to remove the sauce from a former diner!! ? And on top of that, the tip was added on without my permission or input!! ??You folks better make absolutely major improvements or I'm afraid you're going out of business. The dinner cost me over $400 for 3 people and was awful...just awful. I'll never go back, nor will my son and his GF. So can you imagine...over $500 for 3 people for an appalling Christmas dinner!! Never again!!?
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
We love this restaurant! We don't often get to Victoria but when we do we make certain to include one night with the amazing team at the Victoria Harbour House. Casual classy sums it up. In some ways it is a step back in time to when dinning was an experience to be savored as well as the food.
Foods were not hot and completely disappointed. At this price, we expected more quality of food than we get. However, the mushroom and steak sauce are good.
Atmosphere: 4
Food: 2
Service: 3
We wanted to pay 30$for tip but the waiter asked us to chose at least 18percentage which was around 50$and gave us a very bad feeling
What happened to this place?The set Christmas menu was very disappointing. Sparse servings, lacked flavourful, ugly presentation. Not worth the $. Lesson learned. Never again.
Atmosphere: 4
Food: 2
Service: 4
Very dated, bland food, and overpriced. What was once a lovely neighborhood restaurant has, sadly, dropped in quality. I feel bad for the servers having to manage this.Most of the customers are senior citizens, and the food appears to be geared towards them. Definitely don't recommend, and won't be coming back.It would be one star and much harsher if it wasn't for their competent and kind wait staff.
Atmosphere: 2
Food: 1
Service: 4