Came across Kazumi by chance as I was walking by. Service was amazing. I got the Menchi Katsu Curry, for takeout. Outrageously good. The katsu was perfectly crispy and juicy, and the curry was delicious, and thoughfully garnished with a soft egg, green onions, and crispy fried garlic coins. 10/10 even after sitting in the takeout container for 15 minutes. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Kyle
Staff is friendly but very few options and food isn't good.
Atmosphere: 2
Food: 1
Service: 2
Parminder Olak
Excellent food with excellent prices.
Atmosphere: 5
Food: 5
Service: 5
Shy Capili
My husband and I love Japanese food, so we were excited to try this place since it’s just downstairs from our building. We came in around 7:20 PM (they close at 8). The food was actually good with big portions and served with hot tea. That’s the only positive thing I can say.
The service was shockingly bad. First, no water was served at all until we specifically asked and even then, they gave one small glass for the two of us. Then, when we ordered menchi katsu and menchi curry, we were only given one set of utensils. My husband politely asked for another set, and instead of simply bringing clean ones, the Korean server literally took the chopsticks out of my husband’s hand, gave them to me, then took the spoon and fork from my hand and gave them to him. (She said that, “oh you must exchange because it’s wrong!!”) Take note: it’s already been used by each of us. Completely unacceptable, unsanitary, and downright rude.
It’s basic customer service to provide proper utensils and water without making customers feel like a burden especially when you’re still open. I understand it was near closing time and they might have been in a hurry, but good customer service should be consistent regardless of the time. We were paying customers, not an inconvenience. It’s a bare minimum for your customer!
Good food means nothing if the service is this unprofessional. Overall, the food was satisfying, but the service experience was disappointing. I hope they can improve in this area because the food is worth coming back for.
Atmosphere: 2
Food: 4
Service: 1
Pantherslap Games
It was a legendary meal. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Samar Akrami
My husband and I love this place. Their food is amazing with great prices. Would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Areeba Syed
the owner is so sweet!!
Vladislav Vasnetsov
Great food and service. Everything is fresh and tasty. Totally recommend.
Atmosphere: 5
Food: 5
Service: 5
Amelia Lee
I absolutely loved the food here! I’d never had this type of noodle or donburi before, but it was so good. The bulgogi don and spicy udon are a must-try — highly recommend! Everything was super tasty and well-made. I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Shelley Sterling
Delicious soy garlic wings! And chicken katsu, also. We'll be back!
So so so delicious. The spicy pork udon was exactly what I have been craving without knowing what I was craving. I will make the trip to Langford for this again.
Awesome little spot! Cute decor and great food and service. I've eaten here three times and each time everything was great, big fan of the Spicy Pork Udon
Atmosphere: 5
Food: 5
Service: 5
Shi O
Very cute restaurant. Come here bcoz google reviews look great. The food is ok and matches with the price. But unhappy with the service as I just finished my meal then the waitress already got the bill&payment machine ready, feeling like being rushed, it’s not yet close to their closing hour and no customers waiting for table.
Atmosphere: 3
Food: 4
Service: 3
Aaron Bazz
Got 5 dishes for 5 of us for lunch and everything was excellent! Very good flavor profiles in the mild udon broth and mazesoba. Menchi Katsu Curry was new to me and enjoyed it very much. Thank you for having us
Came across Kazumi by chance as I was walking by. Service was amazing. I got the Menchi Katsu Curry, for takeout. Outrageously good. The katsu was perfectly crispy and juicy, and the curry was delicious, and thoughfully garnished with a soft egg, green onions, and crispy fried garlic coins. 10/10 even after sitting in the takeout container for 15 minutes. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Staff is friendly but very few options and food isn't good.
Atmosphere: 2
Food: 1
Service: 2
Excellent food with excellent prices.
Atmosphere: 5
Food: 5
Service: 5
My husband and I love Japanese food, so we were excited to try this place since it’s just downstairs from our building. We came in around 7:20 PM (they close at 8). The food was actually good with big portions and served with hot tea. That’s the only positive thing I can say.
The service was shockingly bad. First, no water was served at all until we specifically asked and even then, they gave one small glass for the two of us. Then, when we ordered menchi katsu and menchi curry, we were only given one set of utensils. My husband politely asked for another set, and instead of simply bringing clean ones, the Korean server literally took the chopsticks out of my husband’s hand, gave them to me, then took the spoon and fork from my hand and gave them to him. (She said that, “oh you must exchange because it’s wrong!!”) Take note: it’s already been used by each of us. Completely unacceptable, unsanitary, and downright rude.
It’s basic customer service to provide proper utensils and water without making customers feel like a burden especially when you’re still open. I understand it was near closing time and they might have been in a hurry, but good customer service should be consistent regardless of the time. We were paying customers, not an inconvenience. It’s a bare minimum for your customer!
Good food means nothing if the service is this unprofessional. Overall, the food was satisfying, but the service experience was disappointing. I hope they can improve in this area because the food is worth coming back for.
Atmosphere: 2
Food: 4
Service: 1
It was a legendary meal. I will be back!
Atmosphere: 5
Food: 5
Service: 5
My husband and I love this place. Their food is amazing with great prices. Would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
the owner is so sweet!!
Great food and service. Everything is fresh and tasty. Totally recommend.
Atmosphere: 5
Food: 5
Service: 5
I absolutely loved the food here! I’d never had this type of noodle or donburi before, but it was so good. The bulgogi don and spicy udon are a must-try — highly recommend! Everything was super tasty and well-made. I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Delicious soy garlic wings! And chicken katsu, also. We'll be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious chicken katsu curry
Atmosphere: 5
Food: 5
Service: 5
So so so delicious. The spicy pork udon was exactly what I have been craving without knowing what I was craving. I will make the trip to Langford for this again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Menchi Curry Rice, Spicy Pork Udon
Awesome little spot! Cute decor and great food and service. I've eaten here three times and each time everything was great, big fan of the Spicy Pork Udon
Atmosphere: 5
Food: 5
Service: 5
Very cute restaurant. Come here bcoz google reviews look great. The food is ok and matches with the price. But unhappy with the service as I just finished my meal then the waitress already got the bill&payment machine ready, feeling like being rushed, it’s not yet close to their closing hour and no customers waiting for table.
Atmosphere: 3
Food: 4
Service: 3
Got 5 dishes for 5 of us for lunch and everything was excellent! Very good flavor profiles in the mild udon broth and mazesoba. Menchi Katsu Curry was new to me and enjoyed it very much. Thank you for having us
Atmosphere: 5
Food: 5
Service: 5
Loading...