White Spot Saanich (Quadra)

My daughter and I decided to order White Spot online, she got the spaghetti bolognese and I got a burger. We loved this location, and used to always come here once in a while. She seemed to be enjoying her food, but then found hair in the noodles that wasn't her hair. I am very disappointed that this happened, and I hope that this won't ever happen again.

Excellent location service n food

Atmosphere: 5

Food: 5

Service: 5

I loved the restaurant. The customer service is awesome and friendly. They have a variety of foods and is delicious

Atmosphere: 4

Food: 5

Service: 4

White Spot is a classic Canadian chain with a long history, known for its burgers, comfort food, and family-friendly atmosphere. The food is generally reliable and portions are generous, with staff usually friendly and helpful. Some locations can get busy and service may slow, and a few menu items are hit or miss. Overall, it’s a solid choice for casual dining and nostalgic comfort food.

Atmosphere: 5

Food: 4

Service: 5

Tried the beef Benny, very yummy

Atmosphere: 4

Food: 5

Service: 5

We used to dine here a couple of times a week. But then we stopped coming for a couple of months because of the toxic odor coming from the women's bathroom. It was masked over by air freshener. We mentioned it a few times to the manager. It was looked into and was fixed and we returned for a few weeks. Well the toxic odor has returned masked by air freshener again. It is a health hazard to inhale those fumes from bodily waste. If you sit near the bathroom you can smell it. This is not a way to try and enjoy a meal. Further inspection by a plumber needs to be done to get to the root cause of the issue. Until then we will not be returning to this White Spot.

Atmosphere: 1

Food: 4

Service: 5

So impressed tonite with our server Logan and how attentive, kind, and positive he was. He made us feel comfortable and super welcome serving up the most delicious food and the best truffle dessert 😋 thanks so much Logan !

Atmosphere: 5

Food: 5

Service: 5

Just went here and the service was great. Food was fast. Shrimp pasta was great. Only complaints was the Cesar salad wasn’t that great and the burgers have shrank since I’ve been here in 4 years but that goes for a lot of stuff

Had the cheesesteak hash on my last visit and it was delicious and the service was great as usual

Atmosphere: 3

Food: 5

Service: 5

Great server very helpful and polite Taylor was. Turkey was salty plus vegetables were uncooked, but presentation was amazing

Atmosphere: 5

Food: 3

Service: 5

Love the food! And the service is top notch 👌!

Atmosphere: 5

Food: 5

Service: 5

Our server was amazing. Friendly and took extra time to chat with my grandparents. Food was exactly what you expect from a white spot.

Atmosphere: 5

Food: 5

Service: 5

Kind and efficent staff, delicious food.

Atmosphere: 5

Food: 5

Service: 5

Old fashioned style milkshakes were great... The steak was terrific but the side of mushrooms sent the body into sodium overload... Other order was chicken fingers with the clam chowder... Definitely not a new England style but good. The Cole slaw was different. The wait to get seated was surprisingly long considering it was not a full restaurant nor a busy hour. Our waitress was great.

Atmosphere: 3

Food: 2

Service: 3

I paid 74 dollars to get my mother and myself dinner, she ordered the shrimp sandwich with fries, I ordered a chicken, broccoli and cheese casserole and wanted Ceasars salad with it. And we split the new yorkies appy and my mom got a milkshake.....i worked as a chef at whitespot for 2 years. I know mlby heart how everything is made and exactly what and how much each dish has in ingredient.
1: shrimp sandwich had shredded lettuce (about 1 tablespoon worth-not the several layers of big pieces of lettuce it should have, so it got super soggy, they put next to no hotketchup on it as supposed to only have and instead added a bunch of mayo. Then there was without a doubt not a full portion of shrimp.
2: yorkies came without the au jus that was supposed to be added or giving to us to add at home
3: my casserole didn't come with the Jazmine rice at all.(thua dish costs 19$ and they claimed it didn't come with a side so I said Il pay extra to get a Ceasars with it. Receipt claims there is a side adter all and they chose to give me fries but not the riceand charged me for the salad side I asked for by the way had no parmasian cheese with it as it supposed to have...

I had to take the whole dinner apart down to each individual pieces and whipe off the old incorrect Ingredients, carefully separate the hot and cold and toasted elements to be prepared properly so I could rebuild it the proper way at home before I could give my mom her meal. As for me I guess I get to eat noodles in a cup tonight because I don't have rice st home and 1 Yorkie without gravy and a ceaser salad without parm isn't really the best and nice meal I was expecting. Tomorrow I am going into whitespot with the items that they completely made a mockery of the whitespot chain who goes out of their way for the line cooks to not be able to fail on such a grand and embarrassing scale. I will be expecting a complete refund or a complete remade intire meal before I leave and I will even remove this shameful review this restaurant has now. If they won't make it right by doing 1 of the 2 expectations, I will spend my few weeks informing customers outside of the poor customer service and disregard to proper culinary pride in the food you give out.

Atmosphere: 1

Food: 1

Service: 1