The manager Asked us to look for the giftcards that were thrown out (days before we notice the charge) because theyll lose money and they want proof.. So its okay for your guest to lose money instead because of a technical glitch on ur online ordering?
Atil Rem
Had a technical glitch when we ordered online so they charged my card instead of the coupon and giftcard that i entered.. Reached out to the restaurant where we ordered, sent it @ their contact us website.. sent a message to their fb acct. was told someone would reach out. But no one did.
Judy Burton-Enkirch
The zucchini sticks where small and mushy and a small amount very dissatisfied with them. We asked for light amount of teen sauce on our hamburger and it was piled on the burger had to scrape it off.Will not be returning to the White Spot on South Fraser Way Abbotsford
Wayne Budd
Kid-friendliness: Kid friendly
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Spot's Fish & Chips, The Legendary, Nat's Hearty Brunch - With Toast, Beef Dip, Monty Mushroom Burger
Dave Webb
Always great
john smith
The food was cold when it arrived. The server was very kind and attentive. She kept apologizing for the kitchen delay. This is the 3rd and last time I will go there.
Atmosphere: 1
Food: 1
Service: 5
Sarah Bazin
Excellent cost benefit! The food is delicious e staff kind!!!!!
Atmosphere: 5
Food: 5
Service: 5
Nurgazy Ray Budaichiev
Whatever you order, if they are out of shrimps sandwiches, do not fall for their offer to replace it with a prawn sandwich. There are barely any prawns in that thing.
Atmosphere: 4
Service: 4
Sílvia Costa
Dietary restrictions: Gluten-free options
Atmosphere: 5
Food: 5
Service: 5
Ivo Beitsma
We spent the late morning weekday visit talking about our poor experience. My $19 breakfast was dull, minimal, nothing like the photos. "Medium" eggs waaay undercooked, unacceptably. All our food was cold. The wait was long yet the place almost empty. Server, friendly enough, came to ask how things were, but get this: didn't wait to hear our response. Jaws dropped. We judged that the manager wouldn't be any better, but I did report details on their feedback site. Shame that such a pretty building is so poorly run; might help if it looked like a h3ll hole, tbh. Many better options nearby; we will never be back.
I ordered the Satay Chicken burger from the “Testing Menu”. Unfortunately it didn’t pass the test. The burger arrived underdone and was raw in the middle. The server offered a new one, but I didn’t want to risk it and had a burger instead.
I understand mistakes happen, but was surprised when the check came nothing was adjusted.
I was a little concerned for the next day or so, if I would get sick from the raw chicken.
Added: contacted the email [email protected], as requested, with no response. Either they are so busy with complaints or just posted the comment to make the public think they care.
Atmosphere: 5
Food: 1
Service: 1
Norm Borg
Ribs we're awesome, paired with the endless fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs
J P
We order white spot about once/month. Always get the same things. Usually fairly decent but lately we notice they are nickel and diming for every little thing. Now charging a 0.25$ bag fee, lol. You'd think that would be covered in the $25 charge for a burger and fries. Also, you get endless fries dining in. Order out, and they barely fill the container. Ordered 2 burgers and fries and one was about half full...for $25, really?
Also, you pay extra for a side of gravy but its hardly enough for the sad serving of fries. Again, nickel and diming on gravy? Sad white spot...please just charge more (than $25 for a burger and fries) if you need to but don't nickel and dime customers on gravy...and a bag charge, really...
Sad...
Atmosphere: 2
Food: 4
Service: 1
Emma Kaffanke (ronesime)
Our server, Rita was SO amazing. The best server we have had at a restaurant in a long time. So accommodating to us and our kids. Just great!
Kid-friendliness: Definitely one of the most kid friendly restaurants
The manager Asked us to look for the giftcards that were thrown out (days before we notice the charge) because theyll lose money and they want proof.. So its okay for your guest to lose money instead because of a technical glitch on ur online ordering?
Had a technical glitch when we ordered online so they charged my card instead of the coupon and giftcard that i entered.. Reached out to the restaurant where we ordered, sent it @ their contact us website.. sent a message to their fb acct. was told someone would reach out. But no one did.
The zucchini sticks where small and mushy and a small amount very dissatisfied with them. We asked for light amount of teen sauce on our hamburger and it was piled on the burger had to scrape it off.Will not be returning to the White Spot on South Fraser Way Abbotsford
Kid-friendliness: Kid friendly
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Spot's Fish & Chips, The Legendary, Nat's Hearty Brunch - With Toast, Beef Dip, Monty Mushroom Burger
Always great
The food was cold when it arrived. The server was very kind and attentive. She kept apologizing for the kitchen delay. This is the 3rd and last time I will go there.
Atmosphere: 1
Food: 1
Service: 5
Excellent cost benefit! The food is delicious e staff kind!!!!!
Atmosphere: 5
Food: 5
Service: 5
Whatever you order, if they are out of shrimps sandwiches, do not fall for their offer to replace it with a prawn sandwich. There are barely any prawns in that thing.
Atmosphere: 4
Service: 4
Dietary restrictions: Gluten-free options
Atmosphere: 5
Food: 5
Service: 5
We spent the late morning weekday visit talking about our poor experience. My $19 breakfast was dull, minimal, nothing like the photos. "Medium" eggs waaay undercooked, unacceptably. All our food was cold. The wait was long yet the place almost empty. Server, friendly enough, came to ask how things were, but get this: didn't wait to hear our response. Jaws dropped. We judged that the manager wouldn't be any better, but I did report details on their feedback site. Shame that such a pretty building is so poorly run; might help if it looked like a h3ll hole, tbh. Many better options nearby; we will never be back.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I ordered the Satay Chicken burger from the “Testing Menu”. Unfortunately it didn’t pass the test. The burger arrived underdone and was raw in the middle. The server offered a new one, but I didn’t want to risk it and had a burger instead.
I understand mistakes happen, but was surprised when the check came nothing was adjusted.
I was a little concerned for the next day or so, if I would get sick from the raw chicken.
Added: contacted the email [email protected], as requested, with no response. Either they are so busy with complaints or just posted the comment to make the public think they care.
Atmosphere: 5
Food: 1
Service: 1
Ribs we're awesome, paired with the endless fries
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs
We order white spot about once/month. Always get the same things. Usually fairly decent but lately we notice they are nickel and diming for every little thing. Now charging a 0.25$ bag fee, lol. You'd think that would be covered in the $25 charge for a burger and fries. Also, you get endless fries dining in. Order out, and they barely fill the container. Ordered 2 burgers and fries and one was about half full...for $25, really?
Also, you pay extra for a side of gravy but its hardly enough for the sad serving of fries. Again, nickel and diming on gravy? Sad white spot...please just charge more (than $25 for a burger and fries) if you need to but don't nickel and dime customers on gravy...and a bag charge, really...
Sad...
Atmosphere: 2
Food: 4
Service: 1
Our server, Rita was SO amazing. The best server we have had at a restaurant in a long time. So accommodating to us and our kids. Just great!
Kid-friendliness: Definitely one of the most kid friendly restaurants
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Burger, Pirate Pack Kids Meal
It a good experience ?
Atmosphere: 3
Food: 3
Service: 3
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