Ginger & Soy Chinese Cuisine

Quality has declined, prices have gone way up. It's too bad, because this was a place we frequently visited.

Atmosphere: 2

Food: 2

Service: 2

very nice cozy place. good quality food and fast service.

Atmosphere: 5

Food: 5

Service: 5

Great food, service is so-so. Best Chinese in vancouver.

Atmosphere: 1

Food: 5

Service: 3

Recommended dishes: Ginger Beef, Lemon Chicken

Basic Chinese food, prices are ok but no sauces are homemade, all come from a jar.

Atmosphere: 3

Food: 3

Service: 4

Just had the ginger beef from here and it was 98 percent batter had me wondering if there was any beef in it at all
Also the cashew chicken had a total of 6 - 7 cashews
This used to be a favorite place of mine but now it just feels like they are being cheap and cheating their customers

Atmosphere: 4

Food: 2

Service: 3

I was going to give them 2 stars until I got sick from the food. The chicken tasted bad and apparently was bad.

Atmosphere: 2

Food: 1

Service: 3

We have been ordering from Ginger and Soy for both takeout and dine in for the past several years. They produce some of the best dishes, piping hot to your door. It is a premium product and more expensive than local alternatives. It is worth it. Family members even fight over the leftovers a day later.

Atmosphere: 3

Food: 5

Service: 5

Its hard to find good Chinese food. Very pleased that the food here is getting better all the time. So I'm thankful for this restaurant!

Atmosphere: 4

Food: 4

Service: 5

Our group ordered over $120 in food with multiple entrees and received no soy sauce or white rice. Contacted the restaurant and they refused to acknowledge the error in the order or make any attempt to remedy the problem.

Service: 1

1st timer. Vacation. Ordered delivery.Food was average. It was edible but don’t expect the best Chinese food.Service was subpar. We did not receive all of our order and they were not understanding.Recommend to try a different Chinese restaurant when in VanCity.

Food: 3

Service: 1

The restaurant messed up our delivery order and argued with us about the error, made no effort to correct it and we ordered over $150 of takeout.

Food: 1

Service: 1

DO NOT EAT/ORDER HERE. Terrible SERVICE! Ordered takeout and was disappointed with the incomplete order, quality of food, and TERRIBLE costumer service.

Food: 1

Service: 1

Horrible customer service and accountability for incorrect orders. It’s a shame that you blame the customers or your lack of attention to detail. Do me a favor friend don’t waste your time or money!

Food: 2

Service: 1

The food was average however the service was poor. The lady was extremely rude and

Atmosphere: 1

Food: 2

Service: 1

Great food always!