It’s a real bummer. We frequently visit whistler and have always wanted to try out this place. There are also nice service staff there except that we had a really really bad experience this afternoon. I would give 10 1 star reviews if I can.
The front service staff wanted to sit us comfortably in seperate tables but after some of us sat down. A second service staff says that not possible, because they would need another service staff and would have issues with tips? After which they tried to squeeze us all 11 people in a 8 people table. After we said that’s not posssible, they try to seat us at another location but it was still abit too tight. We mention a few times that we are okay sitting separately. I don’t understand why that is so difficult. If we entered the restaurant as seperate groups, we would all be seated comfortably.
The weather was rainy and wet and we had young kids, I hope you feel good about yourself as we had 2 kids crying right after.
The First Lady was happy to sit us seperate and last service staff apologized but seriously I hope the 2nd lady was more compassionate when sitting people down. Very very unfortunate experience.
Reply to owner: thank you for taking time to review the footage and the situation. I really appreciate it. We have no reason to lie to you, but the server insisted we sit together. We check with our group and none of us requested to sit together. We also told the server multiple times we are okay to sit separately. We even told the lady at the front before we got our table that we are okay sitting separately. The 2nd server said something about tips and need us to sit together. She also wasn’t the most friendly. We even mention to her we are happy to pay separately on diffrent bills. I personally wouldn’t keep her hired if I were running the business.
Atmosphere: 1
Food: 1
Service: 1
Jacob L.S.
Incredible Pizza. Great Music. Awesome Service. An awesome restaurant and vibe specific to Whistler. Classic.
Atmosphere: 5
Food: 5
Service: 5
Julieta Martinez
The veggie burger was ok but nothing to write home about. We sat inside and the place was really cold, with everyone wearing jackets. The place felt a bit expensive given the atmosphere and quality of the food, so I don’t understand the super high rating.
Atmosphere: 3
Food: 3
Service: 4
Emma Pav
Kennedy was so lovely and was happy to chat with us. Absolute legend. Give her a raise
Vegetarian options: Yes
Dietary restrictions: Yes
Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari, Snickers Shot, Strawberry Salad, Farmhouse Chicken Pizza, Soup of the Day
Joshua Matthews
Great food, great service and there are heaters for the cold.
Dietary restrictions: They went over and beyond to accommodate for dietary/allergies requirements for mum
👍 good 😊
Kid-friendliness: Good!!😁
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mountain Burger
Jeff was a lot of fun and very good waiter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mountain Burger
Jeff is the best !!! Yew !!
Atmosphere: 5
Food: 5
Service: 5
Come on. Perfect setting and great food. Jeff was lovely, kind with kids, this place gives smiles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mountain Burger, Fish and Chips
The only person who needs to serve you is Jeff, the top tier quality is unmatched 🤌🏻
Atmosphere: 5
Food: 5
Service: 5
Jeff was an awesome server and all Blacks Pub staff were friendly and accommodating!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mountain Burger
Great vibe - Jeff was an awesome server!
They are exactly as advertised! Jeff is the best server, come for Jeff. Go indiana Hoosiers!
Service: 5
Jeff was phenomenal
Atmosphere: 5
Food: 5
Service: 5
Jeff was great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It’s a real bummer. We frequently visit whistler and have always wanted to try out this place. There are also nice service staff there except that we had a really really bad experience this afternoon. I would give 10 1 star reviews if I can.
The front service staff wanted to sit us comfortably in seperate tables but after some of us sat down. A second service staff says that not possible, because they would need another service staff and would have issues with tips? After which they tried to squeeze us all 11 people in a 8 people table. After we said that’s not posssible, they try to seat us at another location but it was still abit too tight. We mention a few times that we are okay sitting separately. I don’t understand why that is so difficult. If we entered the restaurant as seperate groups, we would all be seated comfortably.
The weather was rainy and wet and we had young kids, I hope you feel good about yourself as we had 2 kids crying right after.
The First Lady was happy to sit us seperate and last service staff apologized but seriously I hope the 2nd lady was more compassionate when sitting people down. Very very unfortunate experience.
Reply to owner: thank you for taking time to review the footage and the situation. I really appreciate it. We have no reason to lie to you, but the server insisted we sit together. We check with our group and none of us requested to sit together. We also told the server multiple times we are okay to sit separately. We even told the lady at the front before we got our table that we are okay sitting separately. The 2nd server said something about tips and need us to sit together. She also wasn’t the most friendly. We even mention to her we are happy to pay separately on diffrent bills. I personally wouldn’t keep her hired if I were running the business.
Atmosphere: 1
Food: 1
Service: 1
Incredible Pizza. Great Music. Awesome Service. An awesome restaurant and vibe specific to Whistler. Classic.
Atmosphere: 5
Food: 5
Service: 5
The veggie burger was ok but nothing to write home about. We sat inside and the place was really cold, with everyone wearing jackets. The place felt a bit expensive given the atmosphere and quality of the food, so I don’t understand the super high rating.
Atmosphere: 3
Food: 3
Service: 4
Kennedy was so lovely and was happy to chat with us. Absolute legend. Give her a raise
Vegetarian options: Yes
Dietary restrictions: Yes
Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari, Snickers Shot, Strawberry Salad, Farmhouse Chicken Pizza, Soup of the Day
Great food, great service and there are heaters for the cold.
Dietary restrictions: They went over and beyond to accommodate for dietary/allergies requirements for mum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mountain Burger
Loading...