I visited for the first time yesterday after hearing my friends rave about this place, which got me excited to try it. It took us three hours to get there, and it was our first stop upon reaching Whistler around 3 PM.
Unfortunately, the experience was disappointing. The staff were rude, unfriendly, and displayed poor customer service. One staff member, who had a distinct British accent that I’m not familiar with, asked me which cone I wanted. At first, I couldn’t understand him, and when he repeated the question, he seemed visibly annoyed.
The situation escalated when the cashier told him, “You’re very confrontational,” after which they continued murmuring and laughing about it in front of me. I felt humiliated. I apologized to the cashier, explaining that I genuinely had difficulty understanding him. She kindly redirected the conversation by asking me about my visit, which I appreciated, but the experience left a sour taste.
As for the ice cream, I ordered the Moo York Cheesecake. Unfortunately, it was underwhelming—bland, overly sweet, and lacking the distinct flavor of cheesecake. Even the creaminess was under par.
This version maintains the tone of your feedback while making it more concise and professional.
Atmosphere: 4
Food: 2
Service: 1
Liza
Very delicious ice cream, many flavors, great selection of merchandise related, other fairy and sweet products. Prices are above the average.
Atmosphere: 5
Food: 5
Service: 5
Jack Miller
The atmosphere was amazing and there was so much you could buy like T-shirt or other items. You could also buy pints to go if you were in a hurry or wanted to take some home. The ice cream was amazing and this is one of my favorite ice cream places ever.
Atmosphere: 5
Food: 5
Service: 5
Eilaf
Best ice cream
Atmosphere: 5
Food: 5
Service: 5
Ramtin Lahooti
Highly recommended, don’t miss it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Namanio Bar and Salted Caramel Ice Creams
RUPINDER KAUR
During 3 days stay in whistler went everyday to have an ice cream. Also sundae is a must try.
Atmosphere: 4
Food: 5
Service: 5
Marc Maravillas
So nice I had to get it twice during my weekend stay in Whistler. Definitely on the pricier side, however is very much worth a visit whenever in Whistler.
Leo JR
That British guys with the sick staches did an incredible serving myself this fine evening emoji🍦🍦😆😆
Atmosphere: 5
Food: 4
Service: 5
Huy Le
Line was long when I had went but the wait was worth it! They had amazing flavors!!
I visited for the first time yesterday after hearing my friends rave about this place, which got me excited to try it. It took us three hours to get there, and it was our first stop upon reaching Whistler around 3 PM.
Unfortunately, the experience was disappointing. The staff were rude, unfriendly, and displayed poor customer service. One staff member, who had a distinct British accent that I’m not familiar with, asked me which cone I wanted. At first, I couldn’t understand him, and when he repeated the question, he seemed visibly annoyed.
The situation escalated when the cashier told him, “You’re very confrontational,” after which they continued murmuring and laughing about it in front of me. I felt humiliated. I apologized to the cashier, explaining that I genuinely had difficulty understanding him. She kindly redirected the conversation by asking me about my visit, which I appreciated, but the experience left a sour taste.
As for the ice cream, I ordered the Moo York Cheesecake. Unfortunately, it was underwhelming—bland, overly sweet, and lacking the distinct flavor of cheesecake. Even the creaminess was under par.
This version maintains the tone of your feedback while making it more concise and professional.
Atmosphere: 4
Food: 2
Service: 1
Very delicious ice cream, many flavors, great selection of merchandise related, other fairy and sweet products. Prices are above the average.
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was amazing and there was so much you could buy like T-shirt or other items. You could also buy pints to go if you were in a hurry or wanted to take some home. The ice cream was amazing and this is one of my favorite ice cream places ever.
Atmosphere: 5
Food: 5
Service: 5
Best ice cream
Atmosphere: 5
Food: 5
Service: 5
Highly recommended, don’t miss it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Namanio Bar and Salted Caramel Ice Creams
During 3 days stay in whistler went everyday to have an ice cream. Also sundae is a must try.
Atmosphere: 4
Food: 5
Service: 5
So nice I had to get it twice during my weekend stay in Whistler. Definitely on the pricier side, however is very much worth a visit whenever in Whistler.
That British guys with the sick staches did an incredible serving myself this fine evening emoji🍦🍦😆😆
Atmosphere: 5
Food: 4
Service: 5
Line was long when I had went but the wait was worth it! They had amazing flavors!!
Atmosphere: 5
Food: 5
Service: 5
First cows ice cream, and I want more.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good ice creams (if you don't like them creamy, you may not finish it, but you have to try them)
Kid-friendliness: The concept is very good and the ice cream taste quite good.
Atmosphere: 5
Food: 5
Service: 5
Ice creams are delicious! Specially moowie wowie
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Caramel Moochiato
Amazing place best ice cream ever and clothing
Kid-friendliness: Generous scoops
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Moochiato
Tasty ice cream, not busy at all. Lots of merchandise.
Atmosphere: 4
Food: 4
Service: 5
I like the ice cream here. The stores are filled with cute merchandise.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Caramel Moochiato
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