Ordered food last nite got food it was good however my coke a cola 16oz bottle was expired two weeks ago and was flat and awful. And my brownie was hard as a brick. So im taking a break from this place for a while . This place was my go to restaurant not no more though and that sucks
Atmosphere: 2
Food: 2
Tracy Hazelton
good food, fun place
Atmosphere: 5
Food: 5
Service: 5
lucas Ashes
Literally forgot to take my order. Waited 20 minutes just to find out they didn't even take the order and then took 10 minutes after that. Staff were a bit unfriendly and didn't even apologize and then tried to imply that we had somehow forgot to order it. Got this rusty nail burger that had this dry chicken cake inside. Atmosphere was ok, wouldn't recommend.
Atmosphere: 3
Food: 2
Service: 1
Rich
Went back for the first time in 5 years. Sad it’s gone downhill. Chicken was dry and tasted weird. No one else in there. Used to be a gem but just wasn’t good. Hope they can turn it around.
Atmosphere: 2
Food: 3
Service: 2
Nadine Trujillo
Great food
Atmosphere: 5
Food: 5
Service: 5
Michael Toedman
it's good quality overall but the spice in the chicken could be better
Cynthia Banks
Reliably hot, fresh, and delicious chicken. I adore the wasabi mayo dipping sauce!
tori burton
The chicken is amazing! The only reason I gave a 3 star because you need to be careful ordering or maybe there is some newer employees. I ordered a Caesar Salad and asked for chicken on it...they said it was included...so for $10.99 it's a great meal! I didn't come with dressing...not even on the side...this may have been a stupid mistake because it doesn't make sense to serve a salad with NO dressing.
Alex Collins
My partner and I had the worst and most bizarre experience at Lola's, and I was treated extremely disrespectfully by the owner. On April 14th, my partner ordered chicken tenders, but all of them were burned. They were visibly burned, tasted burned, and had a rubbery texture. When my partner approached an employee to get new ones that weren't burnt, even the employee agreed they looked burnt, so she offered my partner new chicken tenders. The ones the employee brought out were still burnt, so my partner said she didn't want to try those. The employee kept telling her to, and at one point, touched the chicken tenders without gloves to show us the inside. The employee even tried the chicken tenders that she had brought out for my partner. The employee mentioned that the oil is supposed to be changed every day, but the oil that day was old because it hadn't been changed the night before. The employee told my partner and me to call the following day to get in touch with the owner, which is what I did. However, the owner had already left. When I called the next day, the owner had already left. An employee wrote down my name and number, and the owner called me. The phone call I had with the owner was beyond unprofessional and rude. She didn't listen to what I had to say, kept interrupting me, and didn't offer me an apology or a refund. She gaslighted me into thinking my partner and I didn't know what we were talking about. Then she wanted me to come in and talk about this, and I asked why it couldn't be settled over the phone, but she wouldn't give me an answer. I reluctantly agreed to and assumed it would be within the next few days, but no, she said the 25th. I asked around 12 PM, and she said no, but then said 1 PM. I agreed, but on the day I was supposed to go in, I got called in to work, and I sent her a test message. Instead of responding to me or calling me, she left me on read. This was highly upsetting because, years ago, I would go to Lola's frequently and had never had an experience like this.
love the customer service and I can only give a 3 star because they took away the pesto dipping sauce which was delicious and something no one else has it would have been 5 star.
K F
It was a couple of us but I ordered some chicken strips. When received they looked and tasted burnt. Strips weren’t even hot, barely warm. Waste of money, canes is better. The young lady who took our order was sweet and there was plenty of seating.
Kayi Esse
Ordered for delivery the chicken tenders and it was absolutely tasteless. Like how is this a chicken shack and you don’t season your chicken? Like the tenders weren’t even salted. Very disappointing for a “chicken shack.”
robert Fajardo
If you live chicken this place is good and the staff super friendly and sweet love that
John Harmon
Ordered a burger, got a chicken wrap. Asked for napkins, got none. Onion rings were undercooked and inedible. Seriously disappointing. First and last time.
Great food. Generous salad!
Atmosphere: 5
Food: 5
Service: 5
Ordered food last nite got food it was good however my coke a cola 16oz bottle was expired two weeks ago and was flat and awful. And my brownie was hard as a brick. So im taking a break from this place for a while . This place was my go to restaurant not no more though and that sucks
Atmosphere: 2
Food: 2
good food, fun place
Atmosphere: 5
Food: 5
Service: 5
Literally forgot to take my order. Waited 20 minutes just to find out they didn't even take the order and then took 10 minutes after that. Staff were a bit unfriendly and didn't even apologize and then tried to imply that we had somehow forgot to order it. Got this rusty nail burger that had this dry chicken cake inside. Atmosphere was ok, wouldn't recommend.
Atmosphere: 3
Food: 2
Service: 1
Went back for the first time in 5 years. Sad it’s gone downhill. Chicken was dry and tasted weird. No one else in there. Used to be a gem but just wasn’t good. Hope they can turn it around.
Atmosphere: 2
Food: 3
Service: 2
Great food
Atmosphere: 5
Food: 5
Service: 5
it's good quality overall but the spice in the chicken could be better
Reliably hot, fresh, and delicious chicken. I adore the wasabi mayo dipping sauce!
The chicken is amazing! The only reason I gave a 3 star because you need to be careful ordering or maybe there is some newer employees. I ordered a Caesar Salad and asked for chicken on it...they said it was included...so for $10.99 it's a great meal! I didn't come with dressing...not even on the side...this may have been a stupid mistake because it doesn't make sense to serve a salad with NO dressing.
My partner and I had the worst and most bizarre experience at Lola's, and I was treated extremely disrespectfully by the owner. On April 14th, my partner ordered chicken tenders, but all of them were burned. They were visibly burned, tasted burned, and had a rubbery texture. When my partner approached an employee to get new ones that weren't burnt, even the employee agreed they looked burnt, so she offered my partner new chicken tenders. The ones the employee brought out were still burnt, so my partner said she didn't want to try those. The employee kept telling her to, and at one point, touched the chicken tenders without gloves to show us the inside. The employee even tried the chicken tenders that she had brought out for my partner. The employee mentioned that the oil is supposed to be changed every day, but the oil that day was old because it hadn't been changed the night before.
The employee told my partner and me to call the following day to get in touch with the owner, which is what I did. However, the owner had already left. When I called the next day, the owner had already left. An employee wrote down my name and number, and the owner called me. The phone call I had with the owner was beyond unprofessional and rude. She didn't listen to what I had to say, kept interrupting me, and didn't offer me an apology or a refund. She gaslighted me into thinking my partner and I didn't know what we were talking about. Then she wanted me to come in and talk about this, and I asked why it couldn't be settled over the phone, but she wouldn't give me an answer. I reluctantly agreed to and assumed it would be within the next few days, but no, she said the 25th. I asked around 12 PM, and she said no, but then said 1 PM. I agreed, but on the day I was supposed to go in, I got called in to work, and I sent her a test message. Instead of responding to me or calling me, she left me on read. This was highly upsetting because, years ago, I would go to Lola's frequently and had never had an experience like this.
Restaurantji Recommends
love the customer service and I can only give a 3 star because they took away the pesto dipping sauce which was delicious and something no one else has it would have been 5 star.
It was a couple of us but I ordered some chicken strips. When received they looked and tasted burnt. Strips weren’t even hot, barely warm. Waste of money, canes is better. The young lady who took our order was sweet and there was plenty of seating.
Ordered for delivery the chicken tenders and it was absolutely tasteless. Like how is this a chicken shack and you don’t season your chicken? Like the tenders weren’t even salted. Very disappointing for a “chicken shack.”
If you live chicken this place is good and the staff super friendly and sweet love that
Ordered a burger, got a chicken wrap. Asked for napkins, got none. Onion rings were undercooked and inedible. Seriously disappointing. First and last time.
Food: 1
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