Store close at 8pm when it says they close at 8:30
Atmosphere: 1
Food: 1
Service: 1
Julie Leung
Terrible customer service and employees were extremely rude. I tried ordering two sandwiches, but the customer before me had an argument with the female employee and thus, the employee was in a bad mood. When it was my turn to order, I stated my request clearly, but the female employee kept telling me to repeat myself. I had no problem with that, but when I asked the female employee to tell and show me the different types of cheeses, she would not. I did not know what cheese she was giving me, and she simply gave me a random type of cheese without explaining to me what it was. Additionally, I asked for beef steak, and the lady gave me less than a spoon full of it. At other locations, the employees would give me a whole spoonful of meat, and sometimes even more, but the lady at this location gave me less than one spoonful, and kept insisting she gave me enough. Throughout the whole process she gave me an attitude and overall terrible customer service, so I asked for the manager. Supposedly, the manager was the other woman sitting in the back on her phone. I complained to the manager about the attitude, and all she told me was, “And? What can I do about it?” She also told me if I didn’t like their service, I should never go back to their location. I have never been treated like this at other Subway locations. Every location is friendly and cooperative while this location is absolute hostile and unwelcoming. This location was also extremely dirty. Overall, I highly discourage everyone from going to this location. There are definitely other locations that are much better and treat you better.
Fino Franco
Great sandwiches as always
Lia E.
Horrible service, arrived at 8:21 pm, doors indicate closes 8:30 pm, employee refused to help us. The reason she gave that she still needed help 1 more customer. Last time I checked when you close doors are at your posted close time, if that means 5 more customers walk in you help all of them. Plus it is Subway, how long does it take to put a sandwich together. Even if you have to do evening prep, it does not mean you turn clients away.
Juan B.
Even the 1 star is too much. Nothing against the young lady but customer service lacks work. Went in at 5pm to buy dinner. Didn't have the bread that I wanted, no provolone cheese and forgot twice what kind of sandwich I ordered. Another customer walked in and was told they had no ham or turkey. Looked like it was closing time. Hardly no meats or veggies. Love Subway but will not be returning to this location.
L V.
This place is my go to. The ladies always take care of me. I appreciate everyone who works here. Great atmosphere
Calvin Bruce Lac
I went to this subway with a gift card that I had taken a picture of with my phone, but the employees refused to take it.
Myron Caracut
Nice staff - professional and courteous.
Atmosphere: 4
Food: 5
Service: 5
Calvin Lac
I went to this subway with a gift card that I had taken a picture of with my phone, but the employees refused to take it.
Soledad
5 out of 5 would recommend coming here the two teens girl and boy that work there are very caring and polite.
Went two days in a row at around 8:30, says they open at 8. Doors were closed and lights were off, went back again and they had no chocolate chip cookies at like 9:30! Crazy, horrible service
Rafael Ramos
I have been going to this subway various times and overall the service has been great until tonight. I stood waiting while the employee took his sweet time putting away crackers and eating as he was in his lunch break. He finally turn around and asked me what I wanted. I gave him a detail list of the subs I wanted and guess what he still asked me what type of bread I wanted when clearly it was noted on the list. He first gave me the wrong tripe of bread. Second he gave the leftover chicken which was the last of tray while he went back and got a new tray of chicken and didn’t even took the time to add some to my sub. Never got bacon with my chicken and never told me they were out. Or offered a replacement for my bacon. This employee clearly didn’t care or understood the meaning of customer service. If he truly hates working he should just quit. Wasted my time and money on my worse experience in this Subway
Tammara S
Very very rude, we wanted to get sandwiches but I needed to use the bathroom. The worker yelled and said hey there are no public restrooms. My husband said even for customers. He said no you need to go somewhere else. So we left.
Matt M.
The most horrible sandwich I have ever had from subway has been at this location! Don't bother with subway. Employees need to be retrained on how to make a sandwich. Zero stars
Patrick S.
Leaving a 2 star and not a 1 star because employees are always pretty polite and understanding. I've been coming to this subway for a few years now. I only buy the food here when I eat lunch with my uncle. My uncle really likes Subway but there's a lot of ingredients he doesn't eat. Currently he likes the Supreme Meats sandwich and recently (I'm not sure if all Subways have changed) this Subway changed their menu where the "special" sandwiches are numbered and the classic ones are "Build your own". I remembered when Subway was always just Build your own...is this not the case anymore? These new numbered sandwiches, you can remove ingredients but you can't add nor replace ingredients...why is that? Is this a new Subway policy around the world or just this specific store's decision? Someone like my uncle who really enjoys the Supreme Meats sandwich and is very specific on the ingredients can only now eat that same sandwich with just Lettuce and Onions...he can't even add cucumbers or spinach or even add extra onions...what caused the change? Will adding some extra onions to a sandwich break the bank for Subway? If so maybe you shouldn't be a Subway anymore... Please hear the words of your Subway customers...changing the policy on coupons is fine and all but forcing us to change the way we eat is going too far!
Store close at 8pm when it says they close at 8:30
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service and employees were extremely rude. I tried ordering two sandwiches, but the customer before me had an argument with the female employee and thus, the employee was in a bad mood. When it was my turn to order, I stated my request clearly, but the female employee kept telling me to repeat myself. I had no problem with that, but when I asked the female employee to tell and show me the different types of cheeses, she would not. I did not know what cheese she was giving me, and she simply gave me a random type of cheese without explaining to me what it was. Additionally, I asked for beef steak, and the lady gave me less than a spoon full of it. At other locations, the employees would give me a whole spoonful of meat, and sometimes even more, but the lady at this location gave me less than one spoonful, and kept insisting she gave me enough. Throughout the whole process she gave me an attitude and overall terrible customer service, so I asked for the manager. Supposedly, the manager was the other woman sitting in the back on her phone. I complained to the manager about the attitude, and all she told me was, “And? What can I do about it?” She also told me if I didn’t like their service, I should never go back to their location. I have never been treated like this at other Subway locations. Every location is friendly and cooperative while this location is absolute hostile and unwelcoming. This location was also extremely dirty. Overall, I highly discourage everyone from going to this location. There are definitely other locations that are much better and treat you better.
Great sandwiches as always
Horrible service, arrived at 8:21 pm, doors indicate closes 8:30 pm, employee refused to help us. The reason she gave that she still needed help 1 more customer. Last time I checked when you close doors are at your posted close time, if that means 5 more customers walk in you help all of them. Plus it is Subway, how long does it take to put a sandwich together. Even if you have to do evening prep, it does not mean you turn clients away.
Even the 1 star is too much. Nothing against the young lady but customer service lacks work. Went in at 5pm to buy dinner. Didn't have the bread that I wanted, no provolone cheese and forgot twice what kind of sandwich I ordered. Another customer walked in and was told they had no ham or turkey. Looked like it was closing time. Hardly no meats or veggies. Love Subway but will not be returning to this location.
This place is my go to. The ladies always take care of me. I appreciate everyone who works here. Great atmosphere
I went to this subway with a gift card that I had taken a picture of with my phone, but the employees refused to take it.
Nice staff - professional and courteous.
Atmosphere: 4
Food: 5
Service: 5
I went to this subway with a gift card that I had taken a picture of with my phone, but the employees refused to take it.
5 out of 5 would recommend coming here the two teens girl and boy that work there are very caring and polite.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went two days in a row at around 8:30, says they open at 8. Doors were closed and lights were off, went back again and they had no chocolate chip cookies at like 9:30! Crazy, horrible service
I have been going to this subway various times and overall the service has been great until tonight. I stood waiting while the employee took his sweet time putting away crackers and eating as he was in his lunch break. He finally turn around and asked me what I wanted. I gave him a detail list of the subs I wanted and guess what he still asked me what type of bread I wanted when clearly it was noted on the list. He first gave me the wrong tripe of bread. Second he gave the leftover chicken which was the last of tray while he went back and got a new tray of chicken and didn’t even took the time to add some to my sub. Never got bacon with my chicken and never told me they were out. Or offered a replacement for my bacon. This employee clearly didn’t care or understood the meaning of customer service. If he truly hates working he should just quit. Wasted my time and money on my worse experience in this Subway
Very very rude, we wanted to get sandwiches but I needed to use the bathroom. The worker yelled and said hey there are no public restrooms. My husband said even for customers. He said no you need to go somewhere else. So we left.
The most horrible sandwich I have ever had from subway has been at this location! Don't bother with subway. Employees need to be retrained on how to make a sandwich. Zero stars
Leaving a 2 star and not a 1 star because employees are always pretty polite and understanding. I've been coming to this subway for a few years now. I only buy the food here when I eat lunch with my uncle. My uncle really likes Subway but there's a lot of ingredients he doesn't eat. Currently he likes the Supreme Meats sandwich and recently (I'm not sure if all Subways have changed) this Subway changed their menu where the "special" sandwiches are numbered and the classic ones are "Build your own". I remembered when Subway was always just Build your own...is this not the case anymore? These new numbered sandwiches, you can remove ingredients but you can't add nor replace ingredients...why is that? Is this a new Subway policy around the world or just this specific store's decision? Someone like my uncle who really enjoys the Supreme Meats sandwich and is very specific on the ingredients can only now eat that same sandwich with just Lettuce and Onions...he can't even add cucumbers or spinach or even add extra onions...what caused the change? Will adding some extra onions to a sandwich break the bank for Subway? If so maybe you shouldn't be a Subway anymore... Please hear the words of your Subway customers...changing the policy on coupons is fine and all but forcing us to change the way we eat is going too far!