Very rude employees. It will drive customers away from this location like how i did today. And very poor management for letting it happen. Whoever was on drive thru today July 29th at 7pm needs to get fired. I've never had to call corporate in my life for anything like this but this is unacceptable. To be getting paid to be rude to customers is not okay.
Atmosphere: 1
Service: 1
Vee “Vee” alcocer
I recently visited this location and had a bit of a mixed experience. I think it would be beneficial for the staff to focus on providing exceptional customer service. A simple 'thank you' or 'my pleasure' after taking an order can go a long way in making customers feel valued. Additionally, when clarifying orders or making requests, a polite and courteous tone is essential. In my case, I had to repeat my order and ask about adding extra nuggets. I understand that mistakes can happen, but a professional and friendly demeanor can make all the difference. Overall, I hope the team will take customer feedback into consideration to improve their service.
Atmosphere: 1
Food: 2
Service: 1
S\u0026D Company
Won't go here again.
Atmosphere: 1
Food: 1
Service: 1
Rick (frerecend)
The manager Ellie and employee Javier are so awful with their attitude and ego. Can we get better employees and management at this store.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Sandwich
Cesar Hernandrez
Cold food and slow service
Atmosphere: 1
Food: 1
Service: 1
David Deng
This is the worst restaurant I have ever been in. The staff has no manners, no smiles and rude words.
Atmosphere: 1
Food: 2
Service: 1
M Hasan
I just visited this restaurant and had a disappointing experience with a staff member named Ryan (with eye glass). He was rude, unnecessarily loud, and seemed agitated for no reason. When he handed me my order, he tossed it through the window and shut it abruptly while I tried to ask him what was wrong. the manager intervened, removed him from taking order and apologized sincerely for his behavior. This isn’t the first time I’ve encountered such rudeness at this location; it’s been an issue on all three of my visits in the past month. I hope the management can address him with these issues , remove him or teach him for better customer service.
Atmosphere: 1
Food: 1
Service: 1
Andre Asuncion
Great!
Atmosphere: 5
Food: 5
Service: 5
JA_Cal_Notary
Always pleasant and quick service. Nice locaton & atmosphere at this location at Atlantic & Commonwealth.
Atmosphere: 5
Food: 5
Service: 5
Angel Orona
Just came from this location and was casually told they had shut down the breakfast menu fifteen minutes early because they were getting TOO MUCH business...Guess it's now the customer can go screw themselves instead of the customer is alright right these days.
Needless to say, I'll NEVER go to this location again...and may not even bother with Wendy's overall either.
I have had trouble with getting my order right going thru the drive thru before. Just small things, today I used the drive thru, ordered a salad. I didn't think to look in the bag, it's just a salad! I get home and NO DRESSING! I'm not close enough to go back. HOW HARD IS IT TO PUT DRESSING IN A BAG!? So now I have to go out again. Since the market is much closer, I have to go buy dressing to eat something that I already paid for. Thanks, Wendy's! I guess before you drive off, check to make sure you have everything. P.S. the fries are too salty.
Food: 3
Service: 1
lamona Lamouth
Typical wendy lot parking space wheelchair friendly had two restrooms easy to get to restroom
amy sandoval
Heading home after work I decided to stop by and pick up a sandwich and get free nuggets through the app. The time before this the man taking my order said he would need to see my coupon on my phone before adding to my order, so thinking that is how their policy I waited until I got to the window to add my free nuggets to my order. Instantly given passive aggressive attitude, she was so rude about it and was being harsh with giving instructions. All in the end to top it off with more attitude when asking for a ranch. overall just very rude employees so unfortunate to see since I live really close by and have seen the staff become mean.
Very rude employees. It will drive customers away from this location like how i did today. And very poor management for letting it happen. Whoever was on drive thru today July 29th at 7pm needs to get fired. I've never had to call corporate in my life for anything like this but this is unacceptable. To be getting paid to be rude to customers is not okay.
Atmosphere: 1
Service: 1
I recently visited this location and had a bit of a mixed experience. I think it would be beneficial for the staff to focus on providing exceptional customer service. A simple 'thank you' or 'my pleasure' after taking an order can go a long way in making customers feel valued. Additionally, when clarifying orders or making requests, a polite and courteous tone is essential. In my case, I had to repeat my order and ask about adding extra nuggets. I understand that mistakes can happen, but a professional and friendly demeanor can make all the difference. Overall, I hope the team will take customer feedback into consideration to improve their service.
Atmosphere: 1
Food: 2
Service: 1
Won't go here again.
Atmosphere: 1
Food: 1
Service: 1
The manager Ellie and employee Javier are so awful with their attitude and ego. Can we get better employees and management at this store.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Sandwich
Cold food and slow service
Atmosphere: 1
Food: 1
Service: 1
This is the worst restaurant I have ever been in. The staff has no manners, no smiles and rude words.
Atmosphere: 1
Food: 2
Service: 1
I just visited this restaurant and had a disappointing experience with a staff member named Ryan (with eye glass). He was rude, unnecessarily loud, and seemed agitated for no reason. When he handed me my order, he tossed it through the window and shut it abruptly while I tried to ask him what was wrong. the manager intervened, removed him from taking order and apologized sincerely for his behavior. This isn’t the first time I’ve encountered such rudeness at this location; it’s been an issue on all three of my visits in the past month. I hope the management can address him with these issues , remove him or teach him for better customer service.
Atmosphere: 1
Food: 1
Service: 1
Great!
Atmosphere: 5
Food: 5
Service: 5
Always pleasant and quick service. Nice locaton & atmosphere at this location at Atlantic & Commonwealth.
Atmosphere: 5
Food: 5
Service: 5
Just came from this location and was casually told they had shut down the breakfast menu fifteen minutes early because they were getting TOO MUCH business...Guess it's now the customer can go screw themselves instead of the customer is alright right these days.
Needless to say, I'll NEVER go to this location again...and may not even bother with Wendy's overall either.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Omg, amazing. I'd forgotten how good Wendy's was.
Atmosphere: 5
Food: 5
Service: 5
Decent fast food
Atmosphere: 4
Food: 3
Service: 4
I have had trouble with getting my order right going thru the drive thru before. Just small things, today I used the drive thru, ordered a salad. I didn't think to look in the bag, it's just a salad! I get home and NO DRESSING! I'm not close enough to go back. HOW HARD IS IT TO PUT DRESSING IN A BAG!? So now I have to go out again. Since the market is much closer, I have to go buy dressing to eat something that I already paid for. Thanks, Wendy's!
I guess before you drive off, check to make sure you have everything.
P.S. the fries are too salty.
Food: 3
Service: 1
Typical wendy lot parking space wheelchair friendly had two restrooms easy to get to restroom
Heading home after work I decided to stop by and pick up a sandwich and get free nuggets through the app. The time before this the man taking my order said he would need to see my coupon on my phone before adding to my order, so thinking that is how their policy I waited until I got to the window to add my free nuggets to my order. Instantly given passive aggressive attitude, she was so rude about it and was being harsh with giving instructions. All in the end to top it off with more attitude when asking for a ranch. overall just very rude employees so unfortunate to see since I live really close by and have seen the staff become mean.
Atmosphere: 1
Food: 2
Service: 1
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