The chicken is good because of the unique marinade they use. The salad dressing is very good. Mashed potatoes and gravy very good, too.
Atmosphere: 3
Food: 4
Service: 4
encore944
Food is fantastic and the staff is very friendly, what else could you want?
Food: 5
Service: 5
Troy B
I never go to Pollo Loco, went here my first time and decided to eat inside. Food was surprisingly very good! Excellent salsa and attentive employees. I definitely will be back!
Michelle Acosta
Martiñ was the absolute sweetest, went thru the drive thru had to change something and he said no problem and took care of me with the biggest smile and made my night!
Atmosphere: 5
Food: 5
Service: 5
Frankie Snyder
El Pollo Loco is my go-to spot for delicious grilled chicken. The fire-grilled flavor is unbeatable — juicy, perfectly seasoned, and pairs so well with their fresh sides like rice, beans, and tortillas. Their bowls and salads are also great options when I want something lighter but still full of flavor.
Atmosphere: 4
Food: 4
Service: 5
Al K
Good consistent food. Service at the drive through can be a hit or miss... just check your order.
Atmosphere: 4
Food: 5
Service: 4
Miguel Portillo
Service was great very professional and efficient. One thing I ordered churros and just got fried plain bread….. it happens.
Atmosphere: 5
Food: 4
Service: 5
Ronald Jasper
The staff was very friendly and the service was fast. I love the chicken here. It is always juicy and well seasoned. I hope we get a Polo Loco in New Mexico soon.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Matt R.
I used the drive-through, and I was impressed!!! Typically, drive-throughs are quick, and there is not much interaction between the staff and customers, but I have to say my experience was different here. I was greeted with an excited tone over the microphone, and then met the gentleman at the window who reviewed my order with me, collected the payment and handed me the food with a big smile on his face. The food was excellent as expected. I would definitely go back to this location.
Terri Bruno, REALTOR Laguna Niguel, Orange County
Family wanted El pollo, went thru drive thru - got 2 soups - handed to me in a plastic bag laying down - asked for double bag - drove out and realized they forgot to put the chicken in the bag! Drove back thru Chipotle quesadilla was not great. Soup was good
Had chicken & shrimp tosada. The shrimp was small but tasty. The chicken was white meat cubes, cold & no flavor. Would not order again. Much prefer their flame grilled chicken plates. Will order from now own. This location is very quiet in early evening so fast.
Rodolfo Perez
Excellent burritos, plus the chipotle, I recommend it, but I like the morning shift burrera better, my Lupitha ajua
The chicken is good because of the unique marinade they use. The salad dressing is very good. Mashed potatoes and gravy very good, too.
Atmosphere: 3
Food: 4
Service: 4
Food is fantastic and the staff is very friendly, what else could you want?
Food: 5
Service: 5
I never go to Pollo Loco, went here my first time and decided to eat inside. Food was surprisingly very good! Excellent salsa and attentive employees. I definitely will be back!
Martiñ was the absolute sweetest, went thru the drive thru had to change something and he said no problem and took care of me with the biggest smile and made my night!
Atmosphere: 5
Food: 5
Service: 5
El Pollo Loco is my go-to spot for delicious grilled chicken. The fire-grilled flavor is unbeatable — juicy, perfectly seasoned, and pairs so well with their fresh sides like rice, beans, and tortillas. Their bowls and salads are also great options when I want something lighter but still full of flavor.
Atmosphere: 4
Food: 4
Service: 5
Good consistent food. Service at the drive through can be a hit or miss... just check your order.
Atmosphere: 4
Food: 5
Service: 4
Service was great very professional and efficient. One thing I ordered churros and just got fried plain bread….. it happens.
Atmosphere: 5
Food: 4
Service: 5
The staff was very friendly and the service was fast. I love the chicken here. It is always juicy and well seasoned. I hope we get a Polo Loco in New Mexico soon.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
I used the drive-through, and I was impressed!!!
Typically, drive-throughs are quick, and there is not much interaction between the staff and customers, but I have to say my experience was different here. I was greeted with an excited tone over the microphone, and then met the gentleman at the window who reviewed my order with me, collected the payment and handed me the food with a big smile on his face.
The food was excellent as expected. I would definitely go back to this location.
Family wanted El pollo, went thru drive thru - got 2 soups - handed to me in a plastic bag laying down - asked for double bag - drove out and realized they forgot to put the chicken in the bag! Drove back thru
Chipotle quesadilla was not great. Soup was good
Restaurantji Recommends
Had chicken & shrimp tosada. The shrimp was small but tasty. The chicken was white meat cubes, cold & no flavor. Would not order again. Much prefer their flame grilled chicken plates. Will order from now own. This location is very quiet in early evening so fast.
Excellent burritos, plus the chipotle, I recommend it, but I like the morning shift burrera better, my Lupitha ajua
Atmosphere: 5
Food: 5
Service: 1
I love Mexican food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Two Churros, Churro, Chicken Tostada Salad, Taco Complete Family Combo, Chicken Nachos Combo, Chips & Guacamole Regular, Beef Milanesa
Tostada Salad is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tostada Salad
Kattie was excellent.
Great customer service
Atmosphere: 5
Food: 5
Service: 5
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