The staff was very friendly and the service was fast. I love the chicken here. It is always juicy and well seasoned. I hope we get a Polo Loco in New Mexico soon.
Matt R.
I used the drive-through, and I was impressed!!! Typically, drive-throughs are quick, and there is not much interaction between the staff and customers, but I have to say my experience was different here. I was greeted with an excited tone over the microphone, and then met the gentleman at the window who reviewed my order with me, collected the payment and handed me the food with a big smile on his face. The food was excellent as expected. I would definitely go back to this location.
Terri Bruno, REALTOR Laguna Niguel, Orange County
Family wanted El pollo, went thru drive thru - got 2 soups - handed to me in a plastic bag laying down - asked for double bag - drove out and realized they forgot to put the chicken in the bag! Drove back thru Chipotle quesadilla was not great. Soup was good
Gail Nasman
Had chicken & shrimp tosada. The shrimp was small but tasty. The chicken was white meat cubes, cold & no flavor. Would not order again. Much prefer their flame grilled chicken plates. Will order from now own. This location is very quiet in early evening so fast.
Rodolfo Perez
Excellent burritos, plus the chipotle, I recommend it, but I like the morning shift burrera better, my Lupitha ajua
The meal is good for drive thru product service at the window was good. But at the speaker I didn't know if she got my order right. Well the order was good so all is good.
Food: 4
Service: 4
David Glen
Food was great fast service Kattie very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Bernie Del Rojo
Elie did a great job answering my questions about the menu. From the different meals to all the salsas. Thank you! El pollo loco is lucky to have you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tostada Salad
Business Corona
Elie did a great job answering my questions about the menu. From the different meals to all the salsas. Thank you! El pollo loco is lucky to have you!
The staff was very friendly and the service was fast. I love the chicken here. It is always juicy and well seasoned. I hope we get a Polo Loco in New Mexico soon.
I used the drive-through, and I was impressed!!!
Typically, drive-throughs are quick, and there is not much interaction between the staff and customers, but I have to say my experience was different here. I was greeted with an excited tone over the microphone, and then met the gentleman at the window who reviewed my order with me, collected the payment and handed me the food with a big smile on his face.
The food was excellent as expected. I would definitely go back to this location.
Family wanted El pollo, went thru drive thru - got 2 soups - handed to me in a plastic bag laying down - asked for double bag - drove out and realized they forgot to put the chicken in the bag! Drove back thru
Chipotle quesadilla was not great. Soup was good
Had chicken & shrimp tosada. The shrimp was small but tasty. The chicken was white meat cubes, cold & no flavor. Would not order again. Much prefer their flame grilled chicken plates. Will order from now own. This location is very quiet in early evening so fast.
Excellent burritos, plus the chipotle, I recommend it, but I like the morning shift burrera better, my Lupitha ajua
Atmosphere: 5
Food: 5
Service: 1
I love Mexican food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Two Churros, Churro, Chicken Tostada Salad, Taco Complete Family Combo, Chicken Nachos Combo, Chips & Guacamole Regular, Beef Milanesa
Tostada Salad is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tostada Salad
Kattie was excellent.
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Kattie was so nice and professional. Pretty smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tostada Salad
Best pollo loco around Kattie was a great employee
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service katie
Atmosphere: 5
Food: 5
Service: 5
The meal is good for drive thru product service at the window was good. But at the speaker I didn't know if she got my order right. Well the order was good so all is good.
Food: 4
Service: 4
Food was great fast service Kattie very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Elie did a great job answering my questions about the menu. From the different meals to all the salsas. Thank you! El pollo loco is lucky to have you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tostada Salad
Elie did a great job answering my questions about the menu. From the different meals to all the salsas. Thank you! El pollo loco is lucky to have you!
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