McDonald's
2157 Lincoln Ave, Altadena
(626) 398-9966
Recent Reviews
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Slowest drive through ever. Even late at night lol not sure what takes them so long.
I wanted to give this review more about the customer service the young man that handed my family our food was very nice and he listened to us asking for another bag and he was right in top of it and had a very warm smile and Avery Pleasant attitude. Which in my book goes a long way and makes the food taste better because of that TLC, which was given. I really appreciate the good old-fashioned customer service I experienced that day.
I bought a caramel frappe and paid 30 cents for extra caramel and this is what I got! Ridiculous!!!
Fish friday
Ordered a vanilla latte through the app and when I went to pick it up I was handed an iced coffee. I let them know of the error and was simply told, it said iced and grabbed it and took it back without apologizing. After waiting a while for the fix I asked how much longer to then be told the machine was down so that’s why I received an iced coffee. At that point I asked for a refund and now the machine suddenly was working. Was finally given my coffee and an apology.
The sticker on my coffee I received and my receipt did not state I ordered an iced coffee.
there’s never anyone at the cash registers, and their trash bins were over flowing even though there was barely anyone in the lobby.
Sandwich was put together sloppy only got sauce on half the sandwich.soda was a little flat.
Ice cream was delicious!
Extremely slow employees to attend lobby customers.
I went to the restroom after paying and felt dirtier leaving it than when I walked into it. See attachment photos.
Also, when I returned to the cashiers counter, I noticed my food was put on the exterior counter with the bag open for anyone to take or snatch some fries.
I'd think twice about eating from here.
Excellent service and place.
Restaurantji Recommends
Hate the self-ordering -- takes so much longer to go thru the menu. Plus, it doesn't handle all the special order combinations. Hate it. HATE it. HATE IT.
If I could give this place zero star or negative I would this place is a joke they take forever for the food. The food is not right and when you go, tell him something they get really really defensive. The trash was up and falling off. It was disgusting and no refills at all. They really need to come down and see all this disgusting things on this and this location.
Tried to overcharge me for McDouble and McChicken
My morning coffee is never made right and the bathroom is always filthy. Everyday for almost 3 weeks, there's been a dirty sink and poop on the toilet seat
It took 20 minutes for a single McChicken with no sides, but only after asking them the status of the order. It was a pathetic sandwich and it's exactly the reason I only eat at McDonald's as a last resort. A worker apologized, but this is in a disaster area so it's a terrible time to make others' lives harder.
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