Additional update... I wanted an afternoon snack nothing big like a burger so I ordered the Aioli garlic fries and wow! Immediately after my first bite my taste buds sent electrified satisfaction signals to my brain.... Im usually a ketchup guy but surprisingly I did not need it. The Aioli was creamy not to salty or sweet and very tasty. The owner said they make their own sauce. So if you are just looking for a snack I highly recommend these fries.
Laurel S.
A great gem in AC and under new management!! This is more than your average burger franchise; it's got a solid burger meal line-up and an extensive list of Filipino "merienda" foods! So if you're in the mood for a cowboy burger, ube dessert AND halo-halo, it's all here under one roof! Happy to support a family-owned business; we really felt at home with the warm hospitality and delicious selection of food. Looking forward to returning for their weekend specials (jam-packed with a rotation of comfort food to enjoy every week!)
Bobby Puri
Great food and great people! Very good Garlic Aoli Fries and Oreo Shake!
Atmosphere: 5
Food: 5
Service: 5
Aiah F.
Decided to stop by and try this spot after seeing their new menu. I ordered the pork lumpia, the fish lumpia, turon, and a mango milkshake. I was the last customer before closing. The staff clearly needs more training because they didn't know the menu. And the owner (older Filipino man) was yelling at one of the staff because he was going to give me one piece of Turon for my order when it was supposed to come w/ 3 pieces. The staff told him he would just "heat up" more Turon. So I was given the impression that they're not cooked fresh? My order took almost 20 minutes to finish. By the time I was handed my order, it was exactly 7 PM. I hurried home and to my surprise, the milkshake tasted like SOUR MILK. My husband and I almost threw up from sipping it. It was bubbling at the top. The fish lumpia was fine. However, the pork lumpia was also SOUR. And the turon was a disappointment. By the time I tried to call to let them know my food tasted spoiled, they were obviously closed. Super disappointed and frustrated that I wasted my money and time waiting for spoiled food. I was really looking forward to supporting a new local business. Please train your staff to know your menu and make sure that they're following the correct procedures for safe food handling and ensure all your ingredients are not spoiled.
Kaitlin M.
I really wanted to like this place due to new ownership, but it is still lacking. Although the lady taking our order was super nice, I dont think she is as familiar with the menu as she should be. I order a original burger meal. I asked for the burger to be lettuce wrapped as it was on the menu, at first she said she couldn't do that, until I pointed out it was on the menu. I then asked if I could make my soda into a shake and pay whatever extra charge it costed, but she told me I couldn't do that and would have to order separate. So we order the shake separately. We order the ube oreo. When they handed us the shake, it was clear that it was a blended up liquid milk mixture with oreos...not a milk shake. It WAS NOT RICH AT ALL JUST LIQUIDY. It also tasted as if the milk was old, and had a bitter after taste. We ended up tossing the $6 shake. When I opened up my burger, I was shocked to see the picture I put below. The patty was so greasy that it soaked onto the 7 different tiny pieces of lettuce that were stuck together to make a "lettuce wrap." I ended up having to eat it like a salad. I was also disappointed as I asked for grilled onions, not a raw piece of onion. Overall, they need work, not saying I wont come back, but clearly they need more training, as it felt like a waste of $30.
Emily Emge
This is my families favorite spot! We love the family box! Everything is 10/10!
Atmosphere: 5
Food: 5
Service: 5
Janine C.
After a long day of working in the city, I came home and decided to have dinner with my mom. We couldn't decide where to go and I thought wait, didn't she want to try that BurgerIM place. I asked her and we decided to have dinner there. There's not too much seating at the store, it's a bit crowded but that didn't take away from the experience. We ordered a burger each, fries and turon. It was all so good. It did take some time to get the food out ~ 15-20mins. But we didn't mind that, the owner, Ted spoke with us and told us how passionate he is about cooking. We were surprised to see some Filipino favorites as well. I've never been to a BurgerIM before so I wasn't sure what exactly the concept was or if it was the same for every store. I love the authentic filipino touches and the hospitality. I think next time I'll ask if they can toast my burger buns because I do like that extra crunch that it adds. My mom and I took the turon home because I wanted to try it with vanilla ice cream...I was not disappointed. The turon came with caramel sauce and condensed milk which I also tried but I think I'm just a deep fried item and ice cream girl. Love the desserts and can't wait to come back on the days they have the Filipino specials. Thank you!
Elaine P.
I happened to drive by BurgerIM today and saw it had reopened. I spoke with the new manager, and he said they actually reopened last week with an updated menu, which now includes different types of lumpia! We got the family pack and chicken lumpia. It was all yummy! The food came out quickly, and the service was excellent. They also have different Filipino food specials each Saturday that I will definitely be trying!
Carmencita M.
Come & try this place! Recently reopened with new owners and a modified menu. Love, love the trio sliders and chicken wings with aioli sauce. Sooo good! They have new trainees in the kitchen but food still came out fast & delicious. Service was great, everyone was friendly. 5 stars also to the new owner Uncle Ted who's so welcoming and accommodating. He informed us they'll be serving Filipino food on Saturdays such as lumpia and a variety of special dishes. We'll be back!!!
Robert Arnold
Went out there on Friday to get some food got there at 6:37 and they were closed. That's no way to get customers..
Very disappointed. Upon requesting for modifications of a halo halo, we were simply told no & that they would not substitute the mango portion for the Ube. I don't see the issue in substituting but whatever. I just left
Corinne F.
Today's my bday and We were looking for a dessert after a good meal, I saw the ad on the window and decided to try.... First of all don't advertise Halo-Halo "Filipino shave ice" if you don't know what a real Halo -Halo is. This so called Halo-Halo they have has beans 2 kinds white and red, straight from a can! Not sweetened or anything, a fake leche flan, a white jelly ( who knows what it's made of, and whole kernel corn( yuck). This has no taste! No flavor! Overpriced, and Nasty!!! Don't sell this s#*+ to people!! It's an embarrassment to us Filipinos for you to call this crap a Halo-Halo. This does not even come close to what a halo halo is!!! Oh yeah and that burnt fried sweet potato!!!! Wth is that??? PLEASE STOP SELLING THIS! It's embarrassing for us to have non Filipinos taste this and think this is what a Halo Halo is supposed to taste like! No wonder they have a sign that says no refund on Halo Halo!!!! That should have been a red flag for me, but I saw it after I paid. REMOVE THAT FROM YOUR MENU UNTIL YOU KNOW WHAT IT IS AND HOW IT"S MADE!!!!
Jacob Johnson
I must say, we were looking forward to coming here, on a business trip with a group from Nashville to Oregon thinking we were going to find a good burger place in between shifts. We were greeted by what I can only imagine was the manager or supervisor (Heavy set lady that looked like from Asian descent). She spent the first 10 minutes of our visit micromanaging and over managing someone that appeared to already, "get it", but telling him every small unneeded detail while 3 guests were patiently waiting to submit their order was the time to go over every......little.... thing. The gentlemen being beaten into training even offered some help to us but was quickly taken away by this micro manager. . . . So we wait. . . . Once we are greeted to order we are met with everything they are out of, which were part of our previous order....No chicken wings, chicken tenders, or sweet tea. . . . Not too big of a deal, it happens, but we had to wait 10 minutes front in line before we had to derail our order.Fast forward to waiting for our meal, I ask for ranch after paying, I now am told I have to pay extra for ranch and make another transaction that already took far too long, why is this not expressed at first initial payment? I write this halfway through my meal because I find this far more important than my few bites of old oil fried fries and an over greasy bun, (Id eat my cowboy burger again but the fries seem they have been cooked in week old oil).While waiting, the what I can only assume was the supervisor that is taking her supervisor hat (or manager) way too seriously, taking an order for someone new and greeted immediately, during this time our order was ready and the lady screams in the back, "Someone please deliver order because I am too busy up front" Which was not reciprocated right away, so she keeps her back to the customer while yelling for employee help....In which, my entire group felt if she just turned around and grabbed the bag initially and handed it to us, would of 1) been painless, and 2) taken far less time and energy to complete then to scream across this little shop, which she was adamant then someone besides her needed to do it. Remember, we had to wait for 10 minutes for the far more important than us training, but this new customer does not need to feel any of the inconvenience of a business.Please rewind back to my first statement, where I mentioned we were expected to witness the worst supervisor/management skills out of anyone for over 10 minutes because over training was far more important than us at this time, but when she is alone and running the counter herself, nothing is more important than the customer that barely walked up.The priorities in this facility are in need of a change, and the atmosphere looks promising otherwise... I must say I am underwhelmed by eating my slightly better than Jack in the box burger after this sad first experience.Thank you,
Atmosphere: 2
Food: 2
Service: 2
Ryan C.
Quick service and reliable lunch option. Great staff, food, and ambiance. Came here for wing Wednesday good deals.
Geoff L.
Burger was good. Friendly service Next time will try there slider sampler and milk shakes
Additional update... I wanted an afternoon snack nothing big like a burger so I ordered the Aioli garlic fries and wow! Immediately after my first bite my taste buds sent electrified satisfaction signals to my brain.... Im usually a ketchup guy but surprisingly I did not need it. The Aioli was creamy not to salty or sweet and very tasty. The owner said they make their own sauce. So if you are just looking for a snack I highly recommend these fries.
A great gem in AC and under new management!! This is more than your average burger franchise; it's got a solid burger meal line-up and an extensive list of Filipino "merienda" foods! So if you're in the mood for a cowboy burger, ube dessert AND halo-halo, it's all here under one roof! Happy to support a family-owned business; we really felt at home with the warm hospitality and delicious selection of food. Looking forward to returning for their weekend specials (jam-packed with a rotation of comfort food to enjoy every week!)
Great food and great people! Very good Garlic Aoli Fries and Oreo Shake!
Atmosphere: 5
Food: 5
Service: 5
Decided to stop by and try this spot after seeing their new menu. I ordered the pork lumpia, the fish lumpia, turon, and a mango milkshake. I was the last customer before closing. The staff clearly needs more training because they didn't know the menu. And the owner (older Filipino man) was yelling at one of the staff because he was going to give me one piece of Turon for my order when it was supposed to come w/ 3 pieces. The staff told him he would just "heat up" more Turon. So I was given the impression that they're not cooked fresh? My order took almost 20 minutes to finish. By the time I was handed my order, it was exactly 7 PM. I hurried home and to my surprise, the milkshake tasted like SOUR MILK. My husband and I almost threw up from sipping it. It was bubbling at the top. The fish lumpia was fine. However, the pork lumpia was also SOUR. And the turon was a disappointment. By the time I tried to call to let them know my food tasted spoiled, they were obviously closed. Super disappointed and frustrated that I wasted my money and time waiting for spoiled food. I was really looking forward to supporting a new local business. Please train your staff to know your menu and make sure that they're following the correct procedures for safe food handling and ensure all your ingredients are not spoiled.
I really wanted to like this place due to new ownership, but it is still lacking. Although the lady taking our order was super nice, I dont think she is as familiar with the menu as she should be. I order a original burger meal. I asked for the burger to be lettuce wrapped as it was on the menu, at first she said she couldn't do that, until I pointed out it was on the menu. I then asked if I could make my soda into a shake and pay whatever extra charge it costed, but she told me I couldn't do that and would have to order separate. So we order the shake separately. We order the ube oreo. When they handed us the shake, it was clear that it was a blended up liquid milk mixture with oreos...not a milk shake. It WAS NOT RICH AT ALL JUST LIQUIDY. It also tasted as if the milk was old, and had a bitter after taste. We ended up tossing the $6 shake. When I opened up my burger, I was shocked to see the picture I put below. The patty was so greasy that it soaked onto the 7 different tiny pieces of lettuce that were stuck together to make a "lettuce wrap." I ended up having to eat it like a salad. I was also disappointed as I asked for grilled onions, not a raw piece of onion. Overall, they need work, not saying I wont come back, but clearly they need more training, as it felt like a waste of $30.
This is my families favorite spot! We love the family box! Everything is 10/10!
Atmosphere: 5
Food: 5
Service: 5
After a long day of working in the city, I came home and decided to have dinner with my mom. We couldn't decide where to go and I thought wait, didn't she want to try that BurgerIM place. I asked her and we decided to have dinner there. There's not too much seating at the store, it's a bit crowded but that didn't take away from the experience. We ordered a burger each, fries and turon. It was all so good. It did take some time to get the food out ~ 15-20mins. But we didn't mind that, the owner, Ted spoke with us and told us how passionate he is about cooking. We were surprised to see some Filipino favorites as well. I've never been to a BurgerIM before so I wasn't sure what exactly the concept was or if it was the same for every store. I love the authentic filipino touches and the hospitality. I think next time I'll ask if they can toast my burger buns because I do like that extra crunch that it adds. My mom and I took the turon home because I wanted to try it with vanilla ice cream...I was not disappointed. The turon came with caramel sauce and condensed milk which I also tried but I think I'm just a deep fried item and ice cream girl. Love the desserts and can't wait to come back on the days they have the Filipino specials. Thank you!
I happened to drive by BurgerIM today and saw it had reopened. I spoke with the new manager, and he said they actually reopened last week with an updated menu, which now includes different types of lumpia! We got the family pack and chicken lumpia. It was all yummy! The food came out quickly, and the service was excellent. They also have different Filipino food specials each Saturday that I will definitely be trying!
Come & try this place! Recently reopened with new owners and a modified menu. Love, love the trio sliders and chicken wings with aioli sauce. Sooo good! They have new trainees in the kitchen but food still came out fast & delicious. Service was great, everyone was friendly. 5 stars also to the new owner Uncle Ted who's so welcoming and accommodating. He informed us they'll be serving Filipino food on Saturdays such as lumpia and a variety of special dishes. We'll be back!!!
Went out there on Friday to get some food got there at 6:37 and they were closed. That's no way to get customers..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointed. Upon requesting for modifications of a halo halo, we were simply told no & that they would not substitute the mango portion for the Ube. I don't see the issue in substituting but whatever. I just left
Today's my bday and We were looking for a dessert after a good meal, I saw the ad on the window and decided to try.... First of all don't advertise Halo-Halo "Filipino shave ice" if you don't know what a real Halo -Halo is. This so called Halo-Halo they have has beans 2 kinds white and red, straight from a can! Not sweetened or anything, a fake leche flan, a white jelly ( who knows what it's made of, and whole kernel corn( yuck). This has no taste! No flavor! Overpriced, and Nasty!!! Don't sell this s#*+ to people!! It's an embarrassment to us Filipinos for you to call this crap a Halo-Halo. This does not even come close to what a halo halo is!!! Oh yeah and that burnt fried sweet potato!!!! Wth is that??? PLEASE STOP SELLING THIS! It's embarrassing for us to have non Filipinos taste this and think this is what a Halo Halo is supposed to taste like! No wonder they have a sign that says no refund on Halo Halo!!!! That should have been a red flag for me, but I saw it after I paid. REMOVE THAT FROM YOUR MENU UNTIL YOU KNOW WHAT IT IS AND HOW IT"S MADE!!!!
I must say, we were looking forward to coming here, on a business trip with a group from Nashville to Oregon thinking we were going to find a good burger place in between shifts. We were greeted by what I can only imagine was the manager or supervisor (Heavy set lady that looked like from Asian descent). She spent the first 10 minutes of our visit micromanaging and over managing someone that appeared to already, "get it", but telling him every small unneeded detail while 3 guests were patiently waiting to submit their order was the time to go over every......little.... thing. The gentlemen being beaten into training even offered some help to us but was quickly taken away by this micro manager. . . . So we wait. . . . Once we are greeted to order we are met with everything they are out of, which were part of our previous order....No chicken wings, chicken tenders, or sweet tea. . . . Not too big of a deal, it happens, but we had to wait 10 minutes front in line before we had to derail our order.Fast forward to waiting for our meal, I ask for ranch after paying, I now am told I have to pay extra for ranch and make another transaction that already took far too long, why is this not expressed at first initial payment? I write this halfway through my meal because I find this far more important than my few bites of old oil fried fries and an over greasy bun, (Id eat my cowboy burger again but the fries seem they have been cooked in week old oil).While waiting, the what I can only assume was the supervisor that is taking her supervisor hat (or manager) way too seriously, taking an order for someone new and greeted immediately, during this time our order was ready and the lady screams in the back, "Someone please deliver order because I am too busy up front" Which was not reciprocated right away, so she keeps her back to the customer while yelling for employee help....In which, my entire group felt if she just turned around and grabbed the bag initially and handed it to us, would of 1) been painless, and 2) taken far less time and energy to complete then to scream across this little shop, which she was adamant then someone besides her needed to do it. Remember, we had to wait for 10 minutes for the far more important than us training, but this new customer does not need to feel any of the inconvenience of a business.Please rewind back to my first statement, where I mentioned we were expected to witness the worst supervisor/management skills out of anyone for over 10 minutes because over training was far more important than us at this time, but when she is alone and running the counter herself, nothing is more important than the customer that barely walked up.The priorities in this facility are in need of a change, and the atmosphere looks promising otherwise... I must say I am underwhelmed by eating my slightly better than Jack in the box burger after this sad first experience.Thank you,
Atmosphere: 2
Food: 2
Service: 2
Quick service and reliable lunch option. Great staff, food, and ambiance. Came here for wing Wednesday good deals.
Burger was good. Friendly service Next time will try there slider sampler and milk shakes