I came here 2 days ago and this is the most ridiculous panda express experience I’ve had. I’m pretty sure Molly is the manager here but definitely does not interpret as one. She gets paid plenty but her and her staff don’t show the appropriate customer service. Never experienced such rudeness and disrespect from a restaurant like this in this location.
Service: 1
J. Delgado
Restaurant is very clean and modern. Staff was extremely helpful especially installing an app to get 10% off.
Atmosphere: 5
Food: 5
Service: 5
Jessica T
Thank you, Panda Express in American Canyon! Molly, the associate, was absolutely amazing. Her customer service was exceptional friendly, attentive, and welcoming. She went above and beyond, ensuring I received fresh, delicious food. Her positive attitude and helpfulness made my experience even better. I truly appreciate the outstanding service!.
Atmosphere: 5
Food: 5
Service: 5
Anonymous Incognito
I used to come here and order to go a lot before but when I came back today, the atmosphere at this store has changed or it’s now different, I don’t know why maybe the management or staff especially Molly has no customer service, terrible service, she keeps saying I don’t speak Spanish, well neither do I. She needs to get a proper training on how to handle good customer service under pressure when it’s busy time!
Atmosphere: 2
Food: 3
Service: 1
Mark
The Panda Express in American Camyon Cahas new operating hrs 9-930. Unfortunately the employees have zero ability to have food ready at 9. They unlocked the doors at 910 and the only food dishes that were available is fried rice and kung pow chicken. I think management should hold a class and explain how time works. I would think everybody understand what the little hand and big hand mean on a clock and if not everybody has a digital clock on their phone. On some level the employees should know how long it takes to cook the dishes and if not then maybe mgmt should be more proactive in making sure all employees know what time to start their shift so dishes re ready at 9am when you say your open. I know that’s a foreign idea but just might help!!
Atmosphere: 2
Food: 4
Service: 1
Daniel Alonzo
good food kind cashier and clean place 10/10 def would recommend to friends
Atmosphere: 5
Food: 5
Service: 5
Lizbeth Santos (Liz)
Nice service! I went to dine in with my family and the server that took our order was very sweet! Would definitely recommend to others to visit.
Atmosphere: 5
Food: 5
Service: 5
Joaquin
This is a really great location. Most of the staff here are super nice and friendly. Maylen who is manager is super friendly and works very hard alongside her assistant manager Molly. These ladies always seem energetic and Molly always greets all customers as they arrive with a smile on her face. Love her energy. James is also a hard working man as well. Thanks guys! I always come back and use my panda rewards and fill out surveys for free small entrees when I can. By far the best location I’ve been to glad I live nearby. Keep up the great work! Food is always fresh. Teriyaki chicken and Orange Chicken is really tasty and delicious!
Atmosphere: 5
Food: 5
Service: 5
Miss. T Blackmore
Small portions and big prices
Atmosphere: 3
Food: 3
Service: 3
Leo Lopez
In this chain of Chinese food restaurants you find good food at very reasonable prices. Nothing extraordinary but good
The staff here is extremely friendly. They go out of their way to help customers. I enjoyed coming to this place when I was in town versus some of the other fast food around.
Atmosphere: 5
Food: 5
Service: 5
JimmyTheCricket 25
Like other Chinese places lately any chicken dish is terrible. Not the taste but the chicken is stringy and/or dark and not a good taste.
Parking: In a small mall complex with lots of traffic.
Atmosphere: 3
Food: 4
Service: 4
Sweat Cap
The food is good and the service is good
Atmosphere: 5
Food: 5
Service: 5
Adanely Torres
I read the reviews while my husband was ordering my plate for me . And as I was scrolling I had seen several comments saying the rice either tasted like it was just steamed or no flavor … and honestly it was still true the rice had no flavor whatsoever and also the chow mein had no seasoning and tasted burnt… never coming here again… guess that’s why it’s always empty here … admiral Callaghan is better …
Atmosphere: 1
Food: 1
Angel Kai
I love the foods so much specially my son favs restaurant ? ? ? thr service excellent the one who assist on us even he's bz he tried to put us in discount u had a great value staffs ur Biss wil be Proud of u ? ? ❤️ ? ? we love to go here with friends and children's we had God bless u all the ?? is Amazing to cooked healthy foods ❤️ ? ? ? ♥️ I do recommend this branch more PowerP..S I saw the art frame its about humanity the owner is d best ? kind hearted person ❤️ ? ? ?
I came here 2
days ago and this is the most ridiculous panda express experience I’ve had. I’m pretty sure Molly is the manager here but definitely does not interpret as one. She gets paid plenty but her and her staff don’t show the appropriate customer service. Never experienced such rudeness and disrespect from a restaurant like this in this location.
Service: 1
Restaurant is very clean and modern. Staff was extremely helpful especially installing an app to get 10% off.
Atmosphere: 5
Food: 5
Service: 5
Thank you, Panda Express in American Canyon! Molly, the associate, was absolutely amazing. Her customer service was exceptional friendly, attentive, and welcoming. She went above and beyond, ensuring I received fresh, delicious food. Her positive attitude and helpfulness made my experience even better. I truly appreciate the outstanding service!.
Atmosphere: 5
Food: 5
Service: 5
I used to come here and order to go a lot before but when I came back today, the atmosphere at this store has changed or it’s now different, I don’t know why maybe the management or staff especially Molly has no customer service, terrible service, she keeps saying I don’t speak Spanish, well neither do I. She needs to get a proper training on how to handle good customer service under pressure when it’s busy time!
Atmosphere: 2
Food: 3
Service: 1
The Panda Express in American Camyon Cahas new operating hrs 9-930. Unfortunately the employees have zero ability to have food ready at 9. They unlocked the doors at 910 and the only food dishes that were available is fried rice and kung pow chicken. I think management should hold a class and explain how time works. I would think everybody understand what the little hand and big hand mean on a clock and if not everybody has a digital clock on their phone. On some level the employees should know how long it takes to cook the dishes and if not then maybe mgmt should be more proactive in making sure all employees know what time to start their shift so dishes re ready at 9am when you say your open. I know that’s a foreign idea but just might help!!
Atmosphere: 2
Food: 4
Service: 1
good food kind cashier and clean place 10/10 def would recommend to friends
Atmosphere: 5
Food: 5
Service: 5
Nice service!
I went to dine in with my family and the server that took our order was very sweet! Would definitely recommend to others to visit.
Atmosphere: 5
Food: 5
Service: 5
This is a really great location. Most of the staff here are super nice and friendly. Maylen who is manager is super friendly and works very hard alongside her assistant manager Molly. These ladies always seem energetic and Molly always greets all customers as they arrive with a smile on her face. Love her energy. James is also a hard working man as well. Thanks guys! I always come back and use my panda rewards and fill out surveys for free small entrees when I can. By far the best location I’ve been to glad I live nearby. Keep up the great work! Food is always fresh. Teriyaki chicken and Orange Chicken is really tasty and delicious!
Atmosphere: 5
Food: 5
Service: 5
Small portions and big prices
Atmosphere: 3
Food: 3
Service: 3
In this chain of Chinese food restaurants you find good food at very reasonable prices. Nothing extraordinary but good
Restaurantji Recommends
The staff here is extremely friendly. They go out of their way to help customers. I enjoyed coming to this place when I was in town versus some of the other fast food around.
Atmosphere: 5
Food: 5
Service: 5
Like other Chinese places lately any chicken dish is terrible. Not the taste but the chicken is stringy and/or dark and not a good taste.
Parking: In a small mall complex with lots of traffic.
Atmosphere: 3
Food: 4
Service: 4
The food is good and the service is good
Atmosphere: 5
Food: 5
Service: 5
I read the reviews while my husband was ordering my plate for me . And as I was scrolling I had seen several comments saying the rice either tasted like it was just steamed or no flavor … and honestly it was still true the rice had no flavor whatsoever and also the chow mein had no seasoning and tasted burnt… never coming here again… guess that’s why it’s always empty here … admiral Callaghan is better …
Atmosphere: 1
Food: 1
I love the foods so much specially my son favs restaurant ? ? ? thr service excellent the one who assist on us even he's bz he tried to put us in discount u had a great value staffs ur Biss wil be Proud of u ? ? ❤️ ? ? we love to go here with friends and children's we had God bless u all the ?? is Amazing to cooked healthy foods ❤️ ? ? ? ♥️ I do recommend this branch more PowerP..S I saw the art frame its about humanity the owner is d best ? kind hearted person ❤️ ? ? ?
Atmosphere: 5
Food: 5
Service: 5
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