20 minutes, 1 medium and 1 small shake and 1 blast. I wish I took a picture of the whip cream when it still had fluff so you could see how little there was.This is the forth time I have come here, different workers everytime so at this point I cannot blame them for being slow and unenthusiastic, or for poor attempts to fill drinks.Do not come here. If I could give this place no stars I would. Subpar service is the best you can hope for on a good day.
Atmosphere: 1
Food: 2
Service: 1
Donna Esquivel
This store has amazing customer service. I was helped by Ferris he is a kind employee Ty
Donna E.
Service and food are outstanding at this location. I come here at least 2 to 3 times a week and there is an employee named Faris. He's young young man. He always goes over and beyond for me and my family. He's respectful and courteous and I am grateful that you have an amazing employee like this. Thank you he should be recognized he should be
Dave Jones
The sprinkle jar was not alignedUnacceptable behaviour going on here
Yπ Vπ
Ice cream cake.Cotton candy mint chip ice cream
Darlene Paz
Went in with my granddaughter after playing at a park on a hot day and paid for our ice cream and asked for a small cup of water. She refused to give me a “free” cup of TAP water for my granddaughter but offered for me to pay for a large bottle of water which my granddaughter would never finish. No matter what I said she refused to give my granddaughter any water. She actually said “that’s just how we are”. Unbelievable. Will never give them another dime of my money. They list a paying customer over tap water that wouldn’t cost them anything.
Kyrie C.
The service was fast and helpful. There was a rude costumer and both of the women working handled her very well. The store was clean and they did a wonderful job of continuing to have great service while this woman continously was rude even as she was walking out the door. Except for the rude person, we had a great ice cream trip.
π π
Ice cream cake.Cotton candy mint chip ice cream
canuck b.
Need an ice cream cake in a hot minute. I was in and out in 5 mins with a custom greeting on the cake. Efficient and friendly. Take my money!
Ryan Hall
So theirs nothing wrong with the ice cream itself, but the employees don't seem to know how to make a milkshake right . I mean it's pretty dam easy ice cream, milk , blender . My child could make one better at 4 years old . So either their lazy , or were not properly trained. So I would go with most likely bad management. The place could be cleaner and they started giving smaller portions and raised the prices. Lame one or the other . Too expensive even if it was the normal portion it used to be before they started price gouging people because of lack of business . Because this place sucks . Find a different location . I'm surprised they stay in business with what the place cost each month in rent and overhead.
Weighed my kids' kid size serving in a cup (that they scooped) and then gave me a look when I asked for a second spoon. This is for almost 5 bucks for a kids size. Consumer friendly for sure.
Kelly R.
Went here last night and got a hot fudge sundae with two scoops, a waffle cone with two scoops and a cookie crumble... they gave us one scoop for the hot fudge sundae and we were talking while the girl did it and she put it on the counter and i asked is there two scoops (it looked so tiny) and she said yes... when we got home there was only one scoop, there was suppose to be two different flavors that are different colors so easy to figure out. Also the waffle cone was squishy and super soft almost soggy it was disgusting and the two girls working did not seem enthused at all just wanted to give us our food and get us out. $21 wasted on gross food and not even getting what we ordered.
Kelly G.
This BR is located in the Ralph's shopping center. During the afternoons, the parking lot can be quite busy. The shop itself is clean and has some tables and chairs inside. The employees are mainly teens and they are friendly. I have been to this location many times and have only had one not-so-pleasant experience. There are a ton of flavors to choose from as well as sundaes, shakes, and banana splits.
Tammy Mimi S.
Samples are not given at this location... Bad because they are given at the one down the way. Yes, I know these are independently owned but think it's silly not to have samples. I bought the advertised new flavor Ube with Cocunut swirl. Took one bite and threw it away because it did not taste like ube and it was way too sweet. Hate wasting my money and food but since they don't give samples I was forced to give it a try. Also, the employee didn't help make experience. She did not seem like she wanted to be there and was not friendly. Next time I will go to our usual location in YL.
Adrian G.
You cannot even sample any of the flavors because this store still believes in an archaic and outdated beliefs about spreading COVID. The male employee working wasn't kind about informing me about it either. How does it make any sense to have 32 unique and changing flavors and expect us to pay without having at least 1 or 2 samples to know what we're paying? Maybe it's more than covid but I'm not going to be back to find out.
20 minutes, 1 medium and 1 small shake and 1 blast. I wish I took a picture of the whip cream when it still had fluff so you could see how little there was.This is the forth time I have come here, different workers everytime so at this point I cannot blame them for being slow and unenthusiastic, or for poor attempts to fill drinks.Do not come here. If I could give this place no stars I would. Subpar service is the best you can hope for on a good day.
Atmosphere: 1
Food: 2
Service: 1
This store has amazing customer service. I was helped by Ferris he is a kind employee Ty
Service and food are outstanding at this location. I come here at least 2 to 3 times a week and there is an employee named Faris. He's young young man. He always goes over and beyond for me and my family. He's respectful and courteous and I am grateful that you have an amazing employee like this. Thank you he should be recognized he should be
The sprinkle jar was not alignedUnacceptable behaviour going on here
Ice cream cake.Cotton candy mint chip ice cream
Went in with my granddaughter after playing at a park on a hot day and paid for our ice cream and asked for a small cup of water. She refused to give me a “free” cup of TAP water for my granddaughter but offered for me to pay for a large bottle of water which my granddaughter would never finish. No matter what I said she refused to give my granddaughter any water. She actually said “that’s just how we are”. Unbelievable. Will never give them another dime of my money. They list a paying customer over tap water that wouldn’t cost them anything.
The service was fast and helpful. There was a rude costumer and both of the women working handled her very well. The store was clean and they did a wonderful job of continuing to have great service while this woman continously was rude even as she was walking out the door. Except for the rude person, we had a great ice cream trip.
Ice cream cake.Cotton candy mint chip ice cream
Need an ice cream cake in a hot minute. I was in and out in 5 mins with a custom greeting on the cake. Efficient and friendly. Take my money!
So theirs nothing wrong with the ice cream itself, but the employees don't seem to know how to make a milkshake right . I mean it's pretty dam easy ice cream, milk , blender . My child could make one better at 4 years old . So either their lazy , or were not properly trained. So I would go with most likely bad management. The place could be cleaner and they started giving smaller portions and raised the prices. Lame one or the other . Too expensive even if it was the normal portion it used to be before they started price gouging people because of lack of business . Because this place sucks . Find a different location . I'm surprised they stay in business with what the place cost each month in rent and overhead.
Restaurantji Recommends
Weighed my kids' kid size serving in a cup (that they scooped) and then gave me a look when I asked for a second spoon. This is for almost 5 bucks for a kids size. Consumer friendly for sure.
Went here last night and got a hot fudge sundae with two scoops, a waffle cone with two scoops and a cookie crumble... they gave us one scoop for the hot fudge sundae and we were talking while the girl did it and she put it on the counter and i asked is there two scoops (it looked so tiny) and she said yes... when we got home there was only one scoop, there was suppose to be two different flavors that are different colors so easy to figure out. Also the waffle cone was squishy and super soft almost soggy it was disgusting and the two girls working did not seem enthused at all just wanted to give us our food and get us out. $21 wasted on gross food and not even getting what we ordered.
This BR is located in the Ralph's shopping center. During the afternoons, the parking lot can be quite busy. The shop itself is clean and has some tables and chairs inside. The employees are mainly teens and they are friendly. I have been to this location many times and have only had one not-so-pleasant experience. There are a ton of flavors to choose from as well as sundaes, shakes, and banana splits.
Samples are not given at this location... Bad because they are given at the one down the way. Yes, I know these are independently owned but think it's silly not to have samples. I bought the advertised new flavor Ube with Cocunut swirl. Took one bite and threw it away because it did not taste like ube and it was way too sweet. Hate wasting my money and food but since they don't give samples I was forced to give it a try. Also, the employee didn't help make experience. She did not seem like she wanted to be there and was not friendly. Next time I will go to our usual location in YL.
You cannot even sample any of the flavors because this store still believes in an archaic and outdated beliefs about spreading COVID. The male employee working wasn't kind about informing me about it either. How does it make any sense to have 32 unique and changing flavors and expect us to pay without having at least 1 or 2 samples to know what we're paying? Maybe it's more than covid but I'm not going to be back to find out.