Charleys Cheesesteaks

I placed an order over a month ago but cancelled it due to an error on the website and so far I have not had a response regarding my refund. Bad experience with the workers and the manager. I have not received a response.

Atmosphere: 1

Food: 1

Service: 1

Literally sitting inside eating my sandwich right now - the guys working here are super nice and really went out of their way to be kind to us and the other customers. Will for sure be back!

Really dirty and sticky tables. When you put your food and arms on the table ot would literally stay stuck until you give it a pull amd you can feel the nasty dirty tables and chairs. Dirty place means dirty kitchen?

Would NOT recommend.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Philly Cheesesteak, Fries, Loaded Fries

Delicious food but it was so hot inside it was uncomfortable. The prices were pretty reasonable the food was hot and fresh

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Philly Cheesesteak, Fries

I walked in on 7/16 around noon and there were 2 guys behind the counter. Only 1 other customer waiting for food and neither employee greeted me or told me that they would be right with me. I was waiting a really long time before even getting acknowledged. They seemed really unhappy, hot and stressed. I waited for my food for a long time and the chicken was very dry.

Atmosphere: 3

Food: 2

Service: 1

I got the reg. Philly and my wife got the chicken Philly they both was great

Atmosphere: 4

Food: 4

Service: 3

I didn't get his name, but the gentleman on the grill was A+!! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Okay so I went a little awhile ago and this place made me really mad !!!! There was so many young kids working here that didn’t greet customers and had a lot of attitude!But today I went in and it looks like they might of gotten new staff!!! My experience today was the best I walked in and immediately I was greeted by 2 gentlemen & 1 lady !! Then one of the guys immediately took my order very polite!!! Then the cook the guy made sure my order was at perfection before closing up my order he made sure if I wanted any dressing or anything else !!! And the lady was very polite and nice as well !!! This place is now my favorite !!! Thank you all for this experience today !!!!

Atmosphere: 5

Food: 5

Service: 5

Incredible food and very friendly service!

Atmosphere: 5

Food: 5

Service: 5

My food is usually good from this location, but the night crew is rude and acts like you're inconveniencing them.

Kid-friendliness: My son enjoyed the chicken strips.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Original Fries, Gourmet Fries, Philly Cheesesteak, Cheese & Bacon Fries, Chicken Cheesesteak, Chicken Philly, Kids Meal, Chicken California, Ultimate Fries, Cheese Sauce, Fries, Cheese Fries

I think customer service has to come first,

Atmosphere: 1

Food: 2

Charley's cheeseSandwich ? very ?, beef okay.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak, Chicken Cheesesteak, Chicken Philly, Fries

I'm from the east coast this is the first and last time I'll get a cheese steak from Charley's should be ashamed to call it a Philly cheese steak, firstly the sandwich had no seasoning, if it wasn't for the vegetables I probably would have thrown it away after the first bite, the cheese needs to be a white American or a yellow cheese sauce, I've been to Phillies Best, they use less ingredients, but it tastes 100% better, never coming back

Atmosphere: 1

Food: 1

Service: 2

The guest don’t welcome you, they have nothing to do at 2pm but stand and talk to each other all day and still can’t help the only person in the building by taking their order. I stood for 5 mins watching 1 clock out & the other 2 stand besides each other and talk about what they have going on later on at work. I’m on my lunch break and don’t got time to waste so I had to just walk out and go next door to have lunch at The Wok Experience, it was soooo yummmyy?

Service: 1

The guest don’t welcome you, they have nothing to do at 2pm but stand and talk to each other all day and still can’t help the only person in the building by taking their order. I stood for 5 mins watching 1 clock out & the other 2 stand besides each other and talk about what they have going on later on at work. I’m on my lunch break and don’t got time to waste so I had to just walk out and go next door to have lunch at The Wok Experience, it was soooo yummmyy?

Service: 1