I walked in today at 8:15 PM. First thing I see is a guy on the front line blowing his nose. He didn’t wash his hands, touched other things, and was walking over to serve me. I had to walk out. I’m pretty disgusted because I’ve eaten here many times. Blowing your nose in the front and in front of customers is insane to me. I don’t people should be working in kitchens if they don’t have common sense.
1984 (\u202aRedInfmy\u202c)
Hiring people with smaller hands is a nice trick until you get home and have a value sized burrito. And when I ask for normal portions you act like its going to get you in trouble, fight for you customers or lose them.
natasha gomez
Ordered delivery through the Chipotle app because there was a deal. I got a Large chip and guacamole and they filled the chip bag halfway and the guacamole container a quarter of the way.
I’ve ordered large chips with guacamole before and I usually have at least half the bag left to finish another day but they basically gave me jack. Guacamole before has been filled to the top.
On top of that, I used Chipotle’s Pepper and they wouldn’t give me any form of refund. Horrible service. DoorDash at least would’ve refunded me half of the price.
I’ve been eating at Chipotle since bowls and burritos were $8 and this has seriously made me reconsider ever ordering from Chipotle again. This location especially always skimps and has horrible service and portion sizes.
Michelle Talaski-Knobloch
It was a quick lunch stop in. Service was friendly, food was prompt and seating was available.
Michael Dillon
First meal Chipotle was a bowl and loved every bite . Felt like it’s quite a healthy choice for fast food.
Kim Hamblin (Vanmblin)
I ordered 2 burritos and chips and guacamole. Half of the chips were stale. There was hardly any protein on my husband's burrito (he said he couldn't even taste it and might as well have gotten a veggie option). The burritos had ok flavor but nothing special. Not like Chipotle used to be.
I live less than 10 minutes away, and when I got home, the bottom of the bag had completely ripped open because the burritos were not fully wrapped and leaked bean juice all over everything inside. For $30, this was an extremely disappointing meal.
Stephen Quinonez
Place was a mess. They were already cleaning the dining area 2 hours before closing. The drink station was partially shut down and several tables were used as drying racks. Felt very mismanaged to be like this at 8pm (end of peak dinner rush).
Tyler Carroll
This place is always busy but they're still really quick. I usually get the kids meal cuz it's a great price and a ton of food
Oh Hyejin
I did mobile order and I found this burnt crumbs (I assume it’s from unclean burnt grill pan) when I open the food. Chipotle is always my one of favorite but this is very disappointing.
Edwin Ramos
Employees there, really really hate their jobs. No interaction, not customer acknowledgement. They really need to talk to people. Don't just act like damn robots. On top of that, they gave me a lousy salad that I ordered. The avocado looked like 3 days old. All black on top.
I had a horrible experience eating from this location. I was disappointed and disgusted after finding a piece of raw meat in my bowl. Definitely will not be coming back to chipotle.
Gus Andrade
My steak burrito is mostly beans and rice.
Atmosphere: 3
Food: 4
Service: 2
Leonel
Got skimped by the blond kid, Do not go to this location towards its closing time, bad customer service.
Atmosphere: 2
Food: 3
Service: 1
Autumn Hawkins
Idk who just made my order (pickup time 1:10pm on 8/16/24) but that was the best fajita quesadilla y’all have ever made. I didn’t know how to thank you cause I ate it at home so I wasn’t in the shop to tell anyone so hopefully one of you sees this review. I’ve never had a better quesadilla in my life. And I’ve ordered this from Chipotle many times - always satisfactory, mind you, but this was above and beyond. I’d add a picture but it’s long gone. Perfectly done order and somehow I even ended up with a surprise side of guac? Amazing. Someone reward whichever employee made my quesadilla please - they deserve a bonus for the perfection I just ate. I hope both sides of your pillow are forever cool and that you never lose your keys or TV remote ever again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Brianna Beauchamp
I have to say this is my second time ordering from this location specifically to go and the same exact thing happened again. At first I wasn’t going to write a review because it might’ve just been a mistake but it has happened again. I asked for extra lettuce in my bowl and there was literally less than the regular amount. If anything they added extra rice which is so much. And no it’s not because of the company’s measurement of extra ingredients. Whenever I go to the Chipotle off of Tustin St. they give me my extra lettuce and that is my favorite location even though it’s further from my house I would rather go there than this one. Don’t come here if you ask for extra ingredients because they simply will not give it to you. I work in fast food as well and whenever my customer ask for extra ingredients I make sure I give it to them.
I walked in today at 8:15 PM. First thing I see is a guy on the front line blowing his nose. He didn’t wash his hands, touched other things, and was walking over to serve me. I had to walk out. I’m pretty disgusted because I’ve eaten here many times. Blowing your nose in the front and in front of customers is insane to me. I don’t people should be working in kitchens if they don’t have common sense.
Hiring people with smaller hands is a nice trick until you get home and have a value sized burrito. And when I ask for normal portions you act like its going to get you in trouble, fight for you customers or lose them.
Ordered delivery through the Chipotle app because there was a deal. I got a Large chip and guacamole and they filled the chip bag halfway and the guacamole container a quarter of the way.
I’ve ordered large chips with guacamole before and I usually have at least half the bag left to finish another day but they basically gave me jack. Guacamole before has been filled to the top.
On top of that, I used Chipotle’s Pepper and they wouldn’t give me any form of refund. Horrible service. DoorDash at least would’ve refunded me half of the price.
I’ve been eating at Chipotle since bowls and burritos were $8 and this has seriously made me reconsider ever ordering from Chipotle again. This location especially always skimps and has horrible service and portion sizes.
It was a quick lunch stop in. Service was friendly, food was prompt and seating was available.
First meal Chipotle was a bowl and loved every bite . Felt like it’s quite a healthy choice for fast food.
I ordered 2 burritos and chips and guacamole. Half of the chips were stale. There was hardly any protein on my husband's burrito (he said he couldn't even taste it and might as well have gotten a veggie option). The burritos had ok flavor but nothing special. Not like Chipotle used to be.
I live less than 10 minutes away, and when I got home, the bottom of the bag had completely ripped open because the burritos were not fully wrapped and leaked bean juice all over everything inside. For $30, this was an extremely disappointing meal.
Place was a mess. They were already cleaning the dining area 2 hours before closing. The drink station was partially shut down and several tables were used as drying racks. Felt very mismanaged to be like this at 8pm (end of peak dinner rush).
This place is always busy but they're still really quick. I usually get the kids meal cuz it's a great price and a ton of food
I did mobile order and I found this burnt crumbs (I assume it’s from unclean burnt grill pan) when I open the food. Chipotle is always my one of favorite but this is very disappointing.
Employees there, really really hate their jobs. No interaction, not customer acknowledgement. They really need to talk to people. Don't just act like damn robots. On top of that, they gave me a lousy salad that I ordered. The avocado looked like 3 days old. All black on top.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a horrible experience eating from this location. I was disappointed and disgusted after finding a piece of raw meat in my bowl. Definitely will not be coming back to chipotle.
My steak burrito is mostly beans and rice.
Atmosphere: 3
Food: 4
Service: 2
Got skimped by the blond kid, Do not go to this location towards its closing time, bad customer service.
Atmosphere: 2
Food: 3
Service: 1
Idk who just made my order (pickup time 1:10pm on 8/16/24) but that was the best fajita quesadilla y’all have ever made. I didn’t know how to thank you cause I ate it at home so I wasn’t in the shop to tell anyone so hopefully one of you sees this review. I’ve never had a better quesadilla in my life. And I’ve ordered this from Chipotle many times - always satisfactory, mind you, but this was above and beyond. I’d add a picture but it’s long gone. Perfectly done order and somehow I even ended up with a surprise side of guac? Amazing. Someone reward whichever employee made my quesadilla please - they deserve a bonus for the perfection I just ate. I hope both sides of your pillow are forever cool and that you never lose your keys or TV remote ever again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
I have to say this is my second time ordering from this location specifically to go and the same exact thing happened again. At first I wasn’t going to write a review because it might’ve just been a mistake but it has happened again. I asked for extra lettuce in my bowl and there was literally less than the regular amount. If anything they added extra rice which is so much. And no it’s not because of the company’s measurement of extra ingredients. Whenever I go to the Chipotle off of Tustin St. they give me my extra lettuce and that is my favorite location even though it’s further from my house I would rather go there than this one. Don’t come here if you ask for extra ingredients because they simply will not give it to you. I work in fast food as well and whenever my customer ask for extra ingredients I make sure I give it to them.
Food: 2
Service: 1
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