El Pollo Loco

110 W Ball Rd, Anaheim
(714) 776-7195

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Recent Reviews

Came to the store the first time, and the employer taking care of the front did not offer to help us, I asked nicely to help us since we had people that were seniors and she right of way said you can go ahead and order from the Machine and turned and dismissed us showing her back, I quickly saw another senior and I quickly advised her to please assist the senior since he didn’t know how to use the machine , I told him that she didn’t want to help so I insisted for her to help...
I have ordered chips here several times, and this is the third time I’ve noticed the same issue — not many chips in the bag, maybe half filled. I actually mentioned it to an employee, and they told me the chips are weighed out and “that’s what you get.” I should’ve taken a picture to prove it — next time I will! For the price, the portion could definitely be more generous. Hopefully management can review this so customers get fair value for what they pay.
I like to stay on the positive but when a server cops a attitude with a slant I say they could do better. The food of course was good but you know how your stomach can get when you get a bad vibe.
There are other locations to explore.

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