Love the food except servings get smaller and cost is way higher. Most locations make you feel like a criminal when your ask for sides of salsa, cilantro etc... and don't get me started about the automated cashier taking your order and upsizing the drink...I miss the good old days at
Atmosphere: 2
Food: 4
Service: 1
Roger Ortiz Jr
Well,first of all my order was prepared wrong. I asked for no lettuce in my tacos and guess what,that's right,they put lettuce in my tacos. Which made them instant trash. I did not like that there was no one to take my order. I had to do it myself on their kiosk. Now,the crunchy chicken tacos were great therefore the three stars. So there you have it folks. I may or may not be going back to the crazy chicken ?
Atmosphere: 4
Food: 3
Service: 2
J C
Head on over here to grab some food if you enjoy being ignored by the staff as you stand at the register waiting for someone to come help you only to be ignored because they basically want you to interact with the computer and order the food yourself and you think that ordering the food yourself they will give you a discount because you're basically a part-time employee now but no they're actually charging you even more for your food so they can cover the cost of keeping their employees ignore you and also pay for their new expensive computers nothing wants you to order off of I stood there for 10 minutes waiting for help not being able to figure out how to pick the food I wanted so I was told to order it myself
Atmosphere: 1
Service: 1
Judith C. Kennedy
Food Portions are incorrect sodas is flat or syrup is low. Just save your money go across the street to Taco
Atmosphere: 3
Food: 1
Service: 2
Kerry Hyvarinen
Chicken had good seasoning. Right amount of food for a complete meal.
When you need a quick, tasty, and healthy meal, this is a good place. The staff at this El Pollo Loco are friendly and efficient. We grab the 2 piece white chicken with two salads. A tasty, healthy lunch.
Atmosphere: 5
Food: 5
Service: 5
Carlos ivan
Avoid this location. Now you have to order your self on a screen and people don't know how to use it. Takes like 5 minutes each person so you have 7 to 10 people wanting to use the screen to order. To slow ?
Atmosphere: 2
Food: 5
Service: 1
rose scatamacchia
Went through the drive through. The crispy chicken tacos were
The place is clean, people are very friendly. and service is quick. Not to mention food is the best.
mario aguillon
Great food. And a great place to stop by and eat.
Atmosphere: 5
Food: 5
Service: 5
John Fuentes
We went through the drive-thru and bought a Family Meal. When we got home, it was Hot and Fresh! My family really enjoyed our dinner tonight and Kudos to tonight's team and managers!Service is so important today, and they nailed it!
Atmosphere: 5
Food: 5
Service: 5
John F.
My wife went through the drive-thru and ordered a Family meal. She waited about 7 minutes for the order and then brought it home. I was pleasantly surprised how hot and fresh everything tasted! We were all happy with our choice to enjoy their chicken. We will be back! I don't think they deserve some of the reviews I read. They are very good at service and quality of food. Kudos to the Team for making my family happy tonight. 8 STARS Tonight!
Good food here ?
Atmosphere: 5
Food: 5
Service: 5
Love the food except servings get smaller and cost is way higher. Most locations make you feel like a criminal when your ask for sides of salsa, cilantro etc... and don't get me started about the automated cashier taking your order and upsizing the drink...I miss the good old days at
Atmosphere: 2
Food: 4
Service: 1
Well,first of all my order was prepared wrong. I asked for no lettuce in my tacos and guess what,that's right,they put lettuce in my tacos. Which made them instant trash. I did not like that there was no one to take my order. I had to do it myself on their kiosk. Now,the crunchy chicken tacos were great therefore the three stars. So there you have it folks. I may or may not be going back to the crazy chicken ?
Atmosphere: 4
Food: 3
Service: 2
Head on over here to grab some food if you enjoy being ignored by the staff as you stand at the register waiting for someone to come help you only to be ignored because they basically want you to interact with the computer and order the food yourself and you think that ordering the food yourself they will give you a discount because you're basically a part-time employee now but no they're actually charging you even more for your food so they can cover the cost of keeping their employees ignore you and also pay for their new expensive computers nothing wants you to order off of I stood there for 10 minutes waiting for help not being able to figure out how to pick the food I wanted so I was told to order it myself
Atmosphere: 1
Service: 1
Food Portions are incorrect sodas is flat or syrup is low. Just save your money go across the street to Taco
Atmosphere: 3
Food: 1
Service: 2
Chicken had good seasoning. Right amount of food for a complete meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Chicken Combo, Guacamole
When you need a quick, tasty, and healthy meal, this is a good place. The staff at this El Pollo Loco are friendly and efficient. We grab the 2 piece white chicken with two salads. A tasty, healthy lunch.
Atmosphere: 5
Food: 5
Service: 5
Avoid this location. Now you have to order your self on a screen and people don't know how to use it. Takes like 5 minutes each person so you have 7 to 10 people wanting to use the screen to order. To slow ?
Atmosphere: 2
Food: 5
Service: 1
Went through the drive through. The crispy chicken tacos were
Atmosphere: 1
Food: 5
Service: 5
Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everything is very delicious and fresh.
The place is clean, people are very friendly. and service is quick. Not to mention food is the best.
Great food. And a great place to stop by and eat.
Atmosphere: 5
Food: 5
Service: 5
We went through the drive-thru and bought a Family Meal. When we got home, it was Hot and Fresh! My family really enjoyed our dinner tonight and Kudos to tonight's team and managers!Service is so important today, and they nailed it!
Atmosphere: 5
Food: 5
Service: 5
My wife went through the drive-thru and ordered a Family meal. She waited about 7 minutes for the order and then brought it home. I was pleasantly surprised how hot and fresh everything tasted! We were all happy with our choice to enjoy their chicken. We will be back! I don't think they deserve some of the reviews I read. They are very good at service and quality of food. Kudos to the Team for making my family happy tonight. 8 STARS Tonight!