Upon pulling up to the drive thru Marlene Assisted me and was completely rude with her tone of voice and I basically felted rushed to place an order . I pull to the window to pay , not greeted at all - cool not a problem . Then she hands me my food so I ask for salsa and she says “ that should be enough” for a 60$. Order . I was only provided 6 greens salsas . Next : I kindly asked for a small side if onion and cilantro and I was denied that . When every time that I go it’s something they can give and do give me . Very upset with their service , and they need to do better by encouraging their workers to be kind and welcoming upon interaction with a customer . They are the face to their store .
Anthony Kim
Charlene, the cashiers, the cooks and all the staff do an excellent job at this location. The area and tables are clean, the salsas are fresh, the chicken is hot. One of the best El Pollo Locos around.
Juan Alcala
The girls are very friendly, I recommend this place
Atmosphere: 5
Food: 5
Service: 5
David Bartolome
When ever you order at drive tru it's always wrong order they give you they need to check before giving to the customer it's so inconvenient to go back and fort on the restaurant
Atmosphere: 3
Food: 3
Service: 1
Fabian Perales
Very good service, the employee who cleans the lobby is friendly and does a very good job 😃
Atmosphere: 5
Food: 5
Service: 5
Eloisa Angeles
After mass, my family and I like to come to this pollo loco... we have been customers for more than 20 years and we always get good food and we already know the workers who are very friendly and always greet us by name.
Atmosphere: 5
Food: 5
Service: 5
Billie
I eat here often.Clean,fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Bowl with Avacado, 2 PC Chicken Combo Leg & Thigh with 2 Sides, Double Chicken Tostada Salad, Pico De Gallo Medium
Good food
Upon pulling up to the drive thru Marlene Assisted me and was completely rude with her tone of voice and I basically felted rushed to place an order . I pull to the window to pay , not greeted at all - cool not a problem . Then she hands me my food so I ask for salsa and she says “ that should be enough” for a 60$. Order . I was only provided 6 greens salsas . Next : I kindly asked for a small side if onion and cilantro and I was denied that . When every time that I go it’s something they can give and do give me .
Very upset with their service , and they need to do better by encouraging their workers to be kind and welcoming upon interaction with a customer . They are the face to their store .
Charlene, the cashiers, the cooks and all the staff do an excellent job at this location. The area and tables are clean, the salsas are fresh, the chicken is hot. One of the best El Pollo Locos around.
The girls are very friendly, I recommend this place
Atmosphere: 5
Food: 5
Service: 5
When ever you order at drive tru it's always wrong order they give you they need to check before giving to the customer it's so inconvenient to go back and fort on the restaurant
Atmosphere: 3
Food: 3
Service: 1
Very good service, the employee who cleans the lobby is friendly and does a very good job 😃
Atmosphere: 5
Food: 5
Service: 5
After mass, my family and I like to come to this pollo loco... we have been customers for more than 20 years and we always get good food and we already know the workers who are very friendly and always greet us by name.
Atmosphere: 5
Food: 5
Service: 5
I eat here often.Clean,fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Bowl with Avacado, 2 PC Chicken Combo Leg & Thigh with 2 Sides, Double Chicken Tostada Salad, Pico De Gallo Medium
Very clean and super friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
So yummy ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean, fast and delicious, burn service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
Delicious food and very good customer service, clean I hope to return soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
Excellent.
Atmosphere: 5
Food: 5
Service: 5
Nice place, the food is very delicious
Atmosphere: 5
Food: 5
Service: 5
Very good food ?clean restaurant and excellent service, the manager Martha is very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
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