If I would've had Great experience by the staff, I would given this lounge/bar a better rating . It doesn't matter how nice the place is, but the service is the most important part of the experience. We were VIP guests by one of the members from Wells Fargo Bank. We were a party of 4 and a little lost and confused as the member made a table reservation for us. I went to check with the hostess in the front to confirm if we had an assigned seating or table as I was told by the WFB member we would. Her name is Bridgette, tall blonde and black lipstick, she gave me the most rude and despicable attitude anyone can give a guest. I asked her if she can please check the reservation list and she refused to do so since Wells Fargo is not a member, she rudely said "who is Wells Fargo? They are not a person" she literally pointed at me to go to the bar or seat somewhere. Didn't ask me for a member name and still refused to check her list. We were arguing back and forth, me being frustrated asking for help but instead she was Rude AF and refused to help me! Meanwhile Steve, don't know his position found us by the bar and offered to help us. There was a big confusion and mess with our tkts but he was the most kind and respectful person to help us out. After a while my friend and I went to the restroom and Bridgette the hostess was there walking out and she said sorry for earlier. Though I appreciate the apology, I don't appreciate being cut off from speaking and dismissed when asking for help which is her JOB. Don't take your crappy day out on others.
Atmosphere: 3
Service: 1
Jus Cat
This is such a chill spot to hang out in before a show or even just for drinks and a bite with friends. The service is always friendly, with great drinks and the best atmosphere!!! Plus, you never know who you'll meet ?
Atmosphere: 5
Food: 5
Service: 5
Jqlin D.R.
Cozy booth, catching up w/ friends. Hosted Christmas dinner - fun PJ themed.
Atmosphere: 4
Food: 4
Service: 4
Mike Hauncho
Great food and service, but they blast music in the restaurant louder than the concert.
Atmosphere: 3
Food: 5
Service: 5
Axel W
Dj didn’t play apple bottom jeans or
Atmosphere: 1
McKenna C.
Interesting atmosphere with live music. Curly haired white bartender should really consider not calling peoples husband "babe." Literally twice in one transaction. You probably think it's cute but it's really not, and it's not professional. There goes your tip. Oh also plan on paying minimum of $14 for each drink with standing room only unless you buy a table.
Alex Y-Moto
hit or miss. I've been there about 5 times in the last 2 years. sometimes the live music is good, but they don't always have live music on the weekends. bar service is slow and price is high. there were multiple times when the bartender made the cocktail wrong and try to pass it off as right. crazy considering how much they're paid plus tip. California minimum wage rule means everyone gets paid at least $15+/hr and they still expect 15% tip on top of a $20 cocktail. not my first choice by any means.
Atmosphere: 4
Service: 3
richard castro
Had the best time there Jean the hostes was great. She is very people friendly person. Great asset to the company.
Atmosphere: 5
Food: 5
Service: 5
Joyce F.
WOW! i signed up for an event because of the FR. it's beautiful! the decor is like nothing i've seen before. the apps were good. parking was great since there was a car charging station. will be back.
Eric Jefferson
Great vibe, live music, chill spot. Food portions were small, and drinks were pretty small. But good quality.
Been going to bars for many years, this place had the worst bar tenders I've ever seen at a bar. They love to chat and ignore the customers needs. These two girls were so bad at customer service while it wasn't even busy that I just got up and left.
Mindi S.
We were here to catch a band - Lousy Little Gods - after the Hardy concert. This venue is simply stunning! The drinks are amazing and the atmosphere is exotic and lush. The bartender, Eddie, was very friendly and he kept the drinks coming! I ordered a Mule and my husband ordered Gin & Tonic. My drink went down very smoothly and the copper cup really did keep it cold for a long time. The G&T smelled like a garden - thanks to Eddie's additions of cloves and sage. Yum! The band, as always, was great, but we only got to hear the warm-up because the bar was closed early due to fighting at the Hardy concert. Still - we would definitely come here again.
Kelly A.
Way too crowded!! I'm here now to see hardy and the fire dept should shut this down. Way too crowded. I might make a call. So crowded. I couldn't breath. I hope they don't get away with this in the future. I would like a refund!!
Gustavo R.
Best experience ever, from beginning to end. The VIP service here best I've ever seen, from Adrienne and Bryanna who are in charge of membership to Steve who is the Director of the foundation room to the bartenders Jimmy and the server, Sheila. My wife and I came to a concert and and they treat everybody as if they were VIP, we are members to a lot of different places, and this is by far the best, if you're not a member of the foundation room at the House of blues definitely recommend it. And if you don't wanna be a member, I definitely recommend the restaurant the bar and the venue for all your events, I could keep going on and on on how great they are but you have to come into experience at yourself to really get the full effect. Thank you HOB. Thank you.
If I would've had Great experience by the staff, I would given this lounge/bar a better rating . It doesn't matter how nice the place is, but the service is the most important part of the experience. We were VIP guests by one of the members from Wells Fargo Bank. We were a party of 4 and a little lost and confused as the member made a table reservation for us. I went to check with the hostess in the front to confirm if we had an assigned seating or table as I was told by the WFB member we would. Her name is Bridgette, tall blonde and black lipstick, she gave me the most rude and despicable attitude anyone can give a guest. I asked her if she can please check the reservation list and she refused to do so since Wells Fargo is not a member, she rudely said "who is Wells Fargo? They are not a person" she literally pointed at me to go to the bar or seat somewhere. Didn't ask me for a member name and still refused to check her list. We were arguing back and forth, me being frustrated asking for help but instead she was Rude AF and refused to help me! Meanwhile Steve, don't know his position found us by the bar and offered to help us. There was a big confusion and mess with our tkts but he was the most kind and respectful person to help us out. After a while my friend and I went to the restroom and Bridgette the hostess was there walking out and she said sorry for earlier. Though I appreciate the apology, I don't appreciate being cut off from speaking and dismissed when asking for help which is her JOB. Don't take your crappy day out on others.
Atmosphere: 3
Service: 1
This is such a chill spot to hang out in before a show or even just for drinks and a bite with friends. The service is always friendly, with great drinks and the best atmosphere!!! Plus, you never know who you'll meet ?
Atmosphere: 5
Food: 5
Service: 5
Cozy booth, catching up w/ friends. Hosted Christmas dinner - fun PJ themed.
Atmosphere: 4
Food: 4
Service: 4
Great food and service, but they blast music in the restaurant louder than the concert.
Atmosphere: 3
Food: 5
Service: 5
Dj didn’t play apple bottom jeans or
Atmosphere: 1
Interesting atmosphere with live music. Curly haired white bartender should really consider not calling peoples husband "babe." Literally twice in one transaction. You probably think it's cute but it's really not, and it's not professional. There goes your tip. Oh also plan on paying minimum of $14 for each drink with standing room only unless you buy a table.
hit or miss. I've been there about 5 times in the last 2 years. sometimes the live music is good, but they don't always have live music on the weekends. bar service is slow and price is high. there were multiple times when the bartender made the cocktail wrong and try to pass it off as right. crazy considering how much they're paid plus tip. California minimum wage rule means everyone gets paid at least $15+/hr and they still expect 15% tip on top of a $20 cocktail. not my first choice by any means.
Atmosphere: 4
Service: 3
Had the best time there Jean the hostes was great. She is very people friendly person. Great asset to the company.
Atmosphere: 5
Food: 5
Service: 5
WOW! i signed up for an event because of the FR. it's beautiful! the decor is like nothing i've seen before. the apps were good. parking was great since there was a car charging station. will be back.
Great vibe, live music, chill spot. Food portions were small, and drinks were pretty small. But good quality.
Restaurantji Recommends
The first time there, it was pretty cool
Been going to bars for many years, this place had the worst bar tenders I've ever seen at a bar. They love to chat and ignore the customers needs. These two girls were so bad at customer service while it wasn't even busy that I just got up and left.
We were here to catch a band - Lousy Little Gods - after the Hardy concert. This venue is simply stunning! The drinks are amazing and the atmosphere is exotic and lush. The bartender, Eddie, was very friendly and he kept the drinks coming! I ordered a Mule and my husband ordered Gin & Tonic. My drink went down very smoothly and the copper cup really did keep it cold for a long time. The G&T smelled like a garden - thanks to Eddie's additions of cloves and sage. Yum! The band, as always, was great, but we only got to hear the warm-up because the bar was closed early due to fighting at the Hardy concert. Still - we would definitely come here again.
Way too crowded!! I'm here now to see hardy and the fire dept should shut this down. Way too crowded. I might make a call. So crowded. I couldn't breath. I hope they don't get away with this in the future. I would like a refund!!
Best experience ever, from beginning to end. The VIP service here best I've ever seen, from Adrienne and Bryanna who are in charge of membership to Steve who is the Director of the foundation room to the bartenders Jimmy and the server, Sheila. My wife and I came to a concert and and they treat everybody as if they were VIP, we are members to a lot of different places, and this is by far the best, if you're not a member of the foundation room at the House of blues definitely recommend it. And if you don't wanna be a member, I definitely recommend the restaurant the bar and the venue for all your events, I could keep going on and on on how great they are but you have to come into experience at yourself to really get the full effect. Thank you HOB. Thank you.