Worker says manager orders little breasts and wings because they dont make much money off them. So no breasts or wings. If you want white meat go else where.
Atmosphere: 1
Food: 1
Service: 1
Rishay Kumar
The kiosk plays up. I ordered original chicken but it picked tenders meal. The girls were
Atmosphere: 5
Food: 5
Service: 5
William Berry
Chicken was too greasy but it did taste good
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Ranuel Tee
Picking up order, I kept getting their attention and 4 people just kept looking at me and 2 other people in line. Seems like they don’t want to acknowledge that people are in line.
Atmosphere: 3
Food: 4
Service: 1
Diana Guerrero
Bad customer service. I ask a question and one of the workers rolled her eyes at me , and when I walked away she said something to the other lady .
Atmosphere: 1
Food: 1
Service: 1
Jonathan L
Worst service ever they refused to help me I was there for over 25 to 30 minutes inside they we're in back ignoring me I was trying to place in a big order but they wouldn't help me when I said I was going to report them to corporate they said with an attitude go right ahead they wanted me to to order through a kiosk that wasn't working for me or let me modify the order there's nobody at the front counter they saw me and they didn't care they need to be retrained or fired they need to have their store inspected they should not be treating people like that in the store was dead not even busy at all only one car in the Drive-Thru at that time and two other people inside Negative-5 Stars they lost my my business forever I don't like being treated like that at all.
lydia long
Worst service ever.They just ignored me for over forty minutes they told me to use the kiosk and the kiosk didn't want to work they were only helping drive through orders only they told me they'll be with me in a moment.Yeah right and they were not that busy, it was dead.Why did it take so long to get service just walked out
Anna “Joyce” Gonzalez
Fast service
Atmosphere: 5
Food: 5
Service: 5
Nick Recio
It's a shame that so many are shutting down. But I like kfc so much that I drove 25 minutes to get some chicken. Finger lickin' good.
Atmosphere: 4
Food: 4
Service: 5
Ashley Arana Albarran
I am writing to express my extreme disappointment with the service I received on July 28th.
I came in to order popcorn chicken, and at no point did the associate inform me that popcorn chicken was no longer on the menu. Instead, she took my order without confirming it or repeating it back to me. I later discovered that I had been given two chicken pot pies—an item I did not ask for.
After driving all the way home and realizing the error, I had to return to the restaurant, which was incredibly frustrating. When I explained the issue, the manager on duty, Araceli, was extremely rude and unprofessional. She insisted that the associate had repeated the order twice and even claimed I was given a receipt—neither of which was true. Rather than apologizing or correcting the issue, she made false accusations and refused to offer a refund or any resolution.
I found her behavior completely unacceptable. Mistakes happen, but how they are handled makes all the difference. In this case, I was treated disrespectfully and left without a proper resolution after being given the wrong order.
I hope this feedback is taken seriously and that steps are taken to address both the customer service training of the staff and the conduct of Manager Araceli.
Went and order food from here customer service was rude at the window and my wife sandwich was not fully cooked chicken was pink inside just terrible never eating here again.
Food: 1
Service: 1
Nene Gonzalez
Came just a few minutes ago , dude that was taking my order had this nasty negative energy towards me like I owed him something
Atmosphere: 1
Food: 1
Service: 1
Jacqueline Briones
One of the workers don’t remember her name was so rude disrespectful and didn’t want to give a refund was accusing of us touching the chicken and walking out when it wasn’t true worst place to go
Service: 1
Elizabeth Briese
I went to order food for workers at a fireworks stand. No one even addressed anyone standing at the counters. Finally, someone pointed out a kiosk two different people in line including myself went to the two kiosks to order. It did not print out a receipt for me so I asked one of the workers who said she would get me one. 15 minutes went by and my order wasn't up, 20 minutes went by and my order wasn't up.... I went to the counter and they said they were busy but I had noticed that all kinds of food was going through the drive-thru window but nothing was coming to customers in the store. When I placed the order and asked for my receipt, I had asked if plates and utensils were available and was told yes to let them know that I got my food. And my food finally came almost a half hour. After ordering I asked about it and was told we don't have plates or forks.. REALLY????? I asked what they serve their food on to people that eat and suddenly they were able to come up with utensil packets and these little paper trays that we could use as plates. I had bought a 16-piece chicken meal and asked for so many plates and utensils. They had only given me a few plates so when I asked for more I was told there were no more. Again, REALLY??? I once again asked for a copy of the receipt and they told me I got it. When I ordered on the kiosk. I pointed to the person who told me she would print one out for me and told them that I never got a receipt. When the lady acknowledged that she had told me she would get me one it took about 3 to 4 minutes and she was finally able to come up with a receipt for me. I have never had an experience like that at any other KFC and I will certainly NEVER go back to that location or recommend it to anyone! I went at about 3:00 in the afternoon so there was no lunch rush or dinner rush.
Food: 3
Service: 1
GTablet Rooted
Ordered from their app about 11:00pm and headed there when I got the update to pick up my food.. got there about 11:25 and dining room was closed.. went to the drive thru as the app said to do.. told the girl at the ordering menu that I ordered on the app, the app said it was ready and gave her my name she told me to go to the window.. then I spent another 15 minutes in line only to be told my order was not ready and it would be another 30 minutes.. I didn't get my food until 10 minutes after they closed at midnight.. by the time I got back home with the food everyone that was supposed to pitch in had found something else to satisfy their hunger.. so I got stuck with $62-something worth of kfc going bad in my fridge because I can only eat it so many meals consecutively before it gets to the point where I probably won't visit kfc for another 6 months or more..
Worker says manager orders little breasts and wings because they dont make much money off them. So no breasts or wings. If you want white meat go else where.
Atmosphere: 1
Food: 1
Service: 1
The kiosk plays up. I ordered original chicken but it picked tenders meal. The girls were
Atmosphere: 5
Food: 5
Service: 5
Chicken was too greasy but it did taste good
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Picking up order, I kept getting their attention and 4 people just kept looking at me and 2 other people in line. Seems like they don’t want to acknowledge that people are in line.
Atmosphere: 3
Food: 4
Service: 1
Bad customer service. I ask a question and one of the workers rolled her eyes at me , and when I walked away she said something to the other lady .
Atmosphere: 1
Food: 1
Service: 1
Worst service ever they refused to help me I was there for over 25 to 30 minutes inside they we're in back ignoring me I was trying to place in a big order but they wouldn't help me when I said I was going to report them to corporate they said with an attitude go right ahead they wanted me to to order through a kiosk that wasn't working for me or let me modify the order there's nobody at the front counter they saw me and they didn't care they need to be retrained or fired they need to have their store inspected they should not be treating people like that in the store was dead not even busy at all only one car in the Drive-Thru at that time and two other people inside Negative-5 Stars they lost my my business forever I don't like being treated like that at all.
Worst service ever.They just ignored me for over forty minutes they told me to use the kiosk and the kiosk didn't want to work they were only helping drive through orders only they told me they'll be with me in a moment.Yeah right and they were not that busy, it was dead.Why did it take so long to get service just walked out
Fast service
Atmosphere: 5
Food: 5
Service: 5
It's a shame that so many are shutting down. But I like kfc so much that I drove 25 minutes to get some chicken. Finger lickin' good.
Atmosphere: 4
Food: 4
Service: 5
I am writing to express my extreme disappointment with the service I received on July 28th.
I came in to order popcorn chicken, and at no point did the associate inform me that popcorn chicken was no longer on the menu. Instead, she took my order without confirming it or repeating it back to me. I later discovered that I had been given two chicken pot pies—an item I did not ask for.
After driving all the way home and realizing the error, I had to return to the restaurant, which was incredibly frustrating. When I explained the issue, the manager on duty, Araceli, was extremely rude and unprofessional. She insisted that the associate had repeated the order twice and even claimed I was given a receipt—neither of which was true. Rather than apologizing or correcting the issue, she made false accusations and refused to offer a refund or any resolution.
I found her behavior completely unacceptable. Mistakes happen, but how they are handled makes all the difference. In this case, I was treated disrespectfully and left without a proper resolution after being given the wrong order.
I hope this feedback is taken seriously and that steps are taken to address both the customer service training of the staff and the conduct of Manager Araceli.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went and order food from here customer service was rude at the window and my wife sandwich was not fully cooked chicken was pink inside just terrible never eating here again.
Food: 1
Service: 1
Came just a few minutes ago , dude that was taking my order had this nasty negative energy towards me like I owed him something
Atmosphere: 1
Food: 1
Service: 1
One of the workers don’t remember her name was so rude disrespectful and didn’t want to give a refund was accusing of us touching the chicken and walking out when it wasn’t true worst place to go
Service: 1
I went to order food for workers at a fireworks stand. No one even addressed anyone standing at the counters. Finally, someone pointed out a kiosk two different people in line including myself went to the two kiosks to order. It did not print out a receipt for me so I asked one of the workers who said she would get me one. 15 minutes went by and my order wasn't up, 20 minutes went by and my order wasn't up.... I went to the counter and they said they were busy but I had noticed that all kinds of food was going through the drive-thru window but nothing was coming to customers in the store. When I placed the order and asked for my receipt, I had asked if plates and utensils were available and was told yes to let them know that I got my food. And my food finally came almost a half hour. After ordering I asked about it and was told we don't have plates or forks.. REALLY????? I asked what they serve their food on to people that eat and suddenly they were able to come up with utensil packets and these little paper trays that we could use as plates. I had bought a 16-piece chicken meal and asked for so many plates and utensils. They had only given me a few plates so when I asked for more I was told there were no more. Again, REALLY??? I once again asked for a copy of the receipt and they told me I got it. When I ordered on the kiosk. I pointed to the person who told me she would print one out for me and told them that I never got a receipt. When the lady acknowledged that she had told me she would get me one it took about 3 to 4 minutes and she was finally able to come up with a receipt for me. I have never had an experience like that at any other KFC and I will certainly NEVER go back to that location or recommend it to anyone! I went at about 3:00 in the afternoon so there was no lunch rush or dinner rush.
Food: 3
Service: 1
Ordered from their app about 11:00pm and headed there when I got the update to pick up my food.. got there about 11:25 and dining room was closed.. went to the drive thru as the app said to do.. told the girl at the ordering menu that I ordered on the app, the app said it was ready and gave her my name she told me to go to the window.. then I spent another 15 minutes in line only to be told my order was not ready and it would be another 30 minutes.. I didn't get my food until 10 minutes after they closed at midnight.. by the time I got back home with the food everyone that was supposed to pitch in had found something else to satisfy their hunger.. so I got stuck with $62-something worth of kfc going bad in my fridge because I can only eat it so many meals consecutively before it gets to the point where I probably won't visit kfc for another 6 months or more..
Atmosphere: 2
Food: 3
Service: 2
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