Everytime I order here, there's 5-10 cadence before you place an order, and a 20 minute wait behind 3 cars... And the line is wrapped around the building.
Haven't got sick here yet, and no bites outta my food. But it's obvious that the employees are undertrained and overworked.
Jay Cortez
Expect to be on drive thru for more than 8 min for sure around 8:pm
SprayPaint
It's McDonald's what more is there really to say...
Atmosphere: 3
Food: 3
Service: 3
P C
For some odd reason the coffee machine doesn't work in the morning. It's like the ice cream machine and coffee machine are the same machine. If you want hot coffee in the morning, don't come here!
Food: 4
Service: 4
Marina R.
Drive-through can be ridiculously slow, night or day. I'll have a mobile order in the morning and the line takes so long that by the time I get to the window they won't serve me my order because it's 1 minute past 10:30am.
Whenever it's late, they make up a new excuse to not use the ice cream machine. I had an employee openly admit they didn't want to make any ice cream/shakes because they didn't want to have to clean the machine again. What else are you getting payed for. I've worked food service before and people are getting more and more lazy.
Atmosphere: 1
Food: 1
Service: 1
Daniel diaz
The service is too slow
Atmosphere: 1
Food: 4
Service: 1
Omar Abdalla
Rats in the store and in the kitchen. Soggy and old food. Stale fries- this location needs to be shut down or checked
Atmosphere: 1
Food: 1
Service: 1
Yunjae Kim
I really appreciate this store team. I picked my order up and got back to my home but some missing items were. I was calling with Dulce and she said so sorry and she makes sure that they provide whole my order again.
I am very grateful for their quick and amazing response.
Thank you!
Atmosphere: 5
Food: 5
Service: 5
Swan Price
Not a good place to eat
Atmosphere: 1
Food: 1
Service: 1
Lisa Montgomery
Extremely rude customer service. Asked for ketchup several times and was completely ignored. Obviously poor management. Definitely need customer service training.
Just went to get coffee I bought 3 large coffees and took them home when I got home the coffee was cold and it tasted like burn coffee
Atmosphere: 1
Food: 1
Service: 1
Rainforest Direct
The service at this location is terrible. The delivery service is even worse- they ask you to ring the doorbell but then they don't answer it. The location at Chapman and harbor is much much better.
Service: 1
Sherri Munoz
This McDonalds have nothing but rude employees, I have to say very few are really nice and helpful but the rest omg why work in customer service if you don’t know how to provide great customer service.
Atmosphere: 2
Food: 5
Service: 1
Matthew Wilson
3 is for service Fries was cold and limp. Just like the person at counter attitude..
Atmosphere: 2
Food: 4
Service: 3
Adam
Waited a half hour in the drive thru after placing a mobile order for breakfast. They took my confirmed my order at the speaker and then told me they couldn't make my food once I got to the window
Everytime I order here, there's 5-10 cadence before you place an order, and a 20 minute wait behind 3 cars... And the line is wrapped around the building.
Haven't got sick here yet, and no bites outta my food. But it's obvious that the employees are undertrained and overworked.
Expect to be on drive thru for more than 8 min for sure around 8:pm
It's McDonald's what more is there really to say...
Atmosphere: 3
Food: 3
Service: 3
For some odd reason the coffee machine doesn't work in the morning. It's like the ice cream machine and coffee machine are the same machine.
If you want hot coffee in the morning, don't come here!
Food: 4
Service: 4
Drive-through can be ridiculously slow, night or day. I'll have a mobile order in the morning and the line takes so long that by the time I get to the window they won't serve me my order because it's 1 minute past 10:30am.
Whenever it's late, they make up a new excuse to not use the ice cream machine. I had an employee openly admit they didn't want to make any ice cream/shakes because they didn't want to have to clean the machine again. What else are you getting payed for. I've worked food service before and people are getting more and more lazy.
Atmosphere: 1
Food: 1
Service: 1
The service is too slow
Atmosphere: 1
Food: 4
Service: 1
Rats in the store and in the kitchen. Soggy and old food. Stale fries- this location needs to be shut down or checked
Atmosphere: 1
Food: 1
Service: 1
I really appreciate this store team.
I picked my order up and got back to my home but some missing items were.
I was calling with Dulce and she said so sorry and she makes sure that they provide whole my order again.
I am very grateful for their quick and amazing response.
Thank you!
Atmosphere: 5
Food: 5
Service: 5
Not a good place to eat
Atmosphere: 1
Food: 1
Service: 1
Extremely rude customer service. Asked for ketchup several times and was completely ignored. Obviously poor management. Definitely need customer service training.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just went to get coffee I bought 3 large coffees and took them home when I got home the coffee was cold and it tasted like burn coffee
Atmosphere: 1
Food: 1
Service: 1
The service at this location is terrible. The delivery service is even worse- they ask you to ring the doorbell but then they don't answer it. The location at Chapman and harbor is much much better.
Service: 1
This McDonalds have nothing but rude employees, I have to say very few are really nice and helpful but the rest omg why work in customer service if you don’t know how to provide great customer service.
Atmosphere: 2
Food: 5
Service: 1
3 is for service Fries was cold and limp. Just like the person at counter attitude..
Atmosphere: 2
Food: 4
Service: 3
Waited a half hour in the drive thru after placing a mobile order for breakfast. They took my confirmed my order at the speaker and then told me they couldn't make my food once I got to the window
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