The employees are all very nice, the place is always clean and the play area is cool. The manager Sandy is awesome and understanding. Everyone has good customer service.
Atmosphere: 5
Food: 5
Service: 5
Roselia Trujillo
McDonalds I’m Anaheim the hamburger and fry were not fresh made the hamburger was so flat and fry’s were kind of stale 🙁.
martha c
There was a group of four old people who walk in to the restaurant, they ask the manager to support and she told them to go to the big screen tablet and order there, one of them explain to one of the staff that they were not familiar with the technology and they prefer to make the order in person. The manager approach them and told old people that they can not make the order with the cashier because there were too busy. The four old people walk out of the restaurant. I offer to show them but they were very upset and ignore me. Í wish that they can have more sensitivity with the people who doesn’t know how use the technology
Atmosphere: 1
Food: 2
Service: 1
Paul Manley JR
A little weight to pay cash
Atmosphere: 3
Food: 3
Service: 3
Kelly Borchers
Nice staff easy parking good selection
Atmosphere: 5
Food: 5
Service: 5
Chelsey Perez
Promoting a certain happy meal toy but give you a completely different one.
Food: 4
Service: 4
albert lamonte
Workers were rude and made people wait long periods of time while they chit chatted instead of working. Worst customer service. My wife and I left without ordering anything
Atmosphere: 1
Food: 2
Service: 1
David Rudd Sr
It's McDonald's. You get what you get
Atmosphere: 3
Food: 3
Service: 3
Teyah Vollendroff
there was a random card in my bag probably for advertising but it’s not a mcdonald’s advertisement and my husband did not put it there. I do not appreciate this.
Mariana Fuentes
Now you have mini burgers 🍔 yes, they are delicious but too small....we love te chicken strips
Today at about 10:10 am, I did a mobile order for a mocha frappe, went in, and waited over 15 minutes only to be told that the mechanic to make the coffee was not working. And to get a manager or supervisor to give a refund was not a professional experience. Once I entered the location, I saw 3 people waiting to place an order's who kept asking if someone could help them. After a few minutes, someone helped 2 of the customers and left one just wasting and just walked away from the register. Once a person came to do my refund, I asked why they did not let me know sooner that my order could not be made. I asked here how they could make a customer wait more than 15 minutes and not take his order ' her response, we are busy ' that is no excuse to just walk past the register and not even say a word to the customer.
Unfortunately, this is not the 1st time this has happened at this location. I have told them in the past, but my complaints feel on deaf ears Even though this is on my way to work, I will look for another location
If you care about good service, go to Brookhurst St or Ball Road location. I will start to go out of my way to get better service
Atmosphere: 1
Food: 1
Service: 1
Julia Vega
Friendly workers
Morse Dogilab
Nasty crew tall guy wipe the sandwich bun in the counter if you have camera by counter area and kitchen area review the camera! Stop playing people’s food! For sure he does this to some orders!
Atmosphere: 1
Food: 1
Service: 1
Jess F
Came on a Saturday at 12:59 pm. I understand I ordered enough food to wait but waiting over 30 minutes for 4 of their value meals doesn't make sense. If management is reading this, what's going on here?
The employees are all very nice, the place is always clean and the play area is cool. The manager Sandy is awesome and understanding. Everyone has good customer service.
Atmosphere: 5
Food: 5
Service: 5
McDonalds I’m Anaheim the hamburger and fry were not fresh made the hamburger was so flat and fry’s were kind of stale 🙁.
There was a group of four old people who walk in to the restaurant, they ask the manager to support and she told them to go to the big screen tablet and order there, one of them explain to one of the staff that they were not familiar with the technology and they prefer to make the order in person. The manager approach them and told old people that they can not make the order with the cashier because there were too busy. The four old people walk out of the restaurant. I offer to show them but they were very upset and ignore me. Í wish that they can have more sensitivity with the people who doesn’t know how use the technology
Atmosphere: 1
Food: 2
Service: 1
A little weight to pay cash
Atmosphere: 3
Food: 3
Service: 3
Nice staff easy parking good selection
Atmosphere: 5
Food: 5
Service: 5
Promoting a certain happy meal toy but give you a completely different one.
Food: 4
Service: 4
Workers were rude and made people wait long periods of time while they chit chatted instead of working. Worst customer service. My wife and I left without ordering anything
Atmosphere: 1
Food: 2
Service: 1
It's McDonald's. You get what you get
Atmosphere: 3
Food: 3
Service: 3
there was a random card in my bag probably for advertising but it’s not a mcdonald’s advertisement and my husband did not put it there. I do not appreciate this.
Now you have mini burgers 🍔 yes, they are delicious but too small....we love te chicken strips
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Today at about 10:10 am, I did a mobile order for a mocha frappe, went in, and waited over 15 minutes only to be told that the mechanic to make the coffee was not working.
And to get a manager or supervisor to give a refund was not a professional experience.
Once I entered the location, I saw 3 people waiting to place an order's who kept asking if someone could help them. After a few minutes, someone helped 2 of the customers and left one just wasting and just walked away from the register.
Once a person came to do my refund, I asked why they did not let me know sooner that my order could not be made.
I asked here how they could make a customer wait more than 15 minutes and not take his order ' her response, we are busy ' that is no excuse to just walk past the register and not even say a word to the customer.
Unfortunately, this is not the 1st time this has happened at this location. I have told them in the past, but my complaints feel on deaf ears
Even though this is on my way to work, I will look for another location
If you care about good service, go to Brookhurst St or Ball Road location. I will start to go out of my way to get better service
Atmosphere: 1
Food: 1
Service: 1
Friendly workers
Nasty crew tall guy wipe the sandwich bun in the counter if you have camera by counter area and kitchen area review the camera! Stop playing people’s food! For sure he does this to some orders!
Atmosphere: 1
Food: 1
Service: 1
Came on a Saturday at 12:59 pm. I understand I ordered enough food to wait but waiting over 30 minutes for 4 of their value meals doesn't make sense. If management is reading this, what's going on here?
Atmosphere: 1
Food: 1
Service: 1
Nice place to eat
Atmosphere: 4
Food: 4
Service: 4
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