Very long wait with dinning room and drive thru FULL
Atmosphere: 1
Food: 1
Service: 1
keith lee “wolf” norris
12-2-25 state college and katella today.i'll say mcDonald's.you have 2 people outside your window smoking.weed,i don't think that's good for business.they should do something about that soon. or later, it's gonna cost you lots of business
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Cheeseburger, Egg Mcmuffin, Sausage Mcmuffin
Desiree davis
this is like the worst mcdonalds ever , it took over 40 minutes just in the drive-thru. the employees are so rude OMG DO NOT go here !!! im so upset , i would rather go to in n out.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, French Fries
Shahid Ali
Customer service is very bad employee is super bad customer service don’t go
Andres Cotoianu
Slowest McDonald's I ever been to. Doesn't matter the time of day. Always slow
Atmosphere: 3
Food: 3
Service: 2
Pablo Celis
Really horrible experience, i realized i got the wrong sandwich when I got home, i called the store and the manager asked how they can help me , she never gave a name and this was on 03/17/2022 around 2:47 pm when i called, i told her they made a mistake and gave me someone elses sandwich, she then responded by saying that i need a receipt and then she hung up while i was trying to find my receipt. I had to call again and repeat my situation, my concern was that some one else got my sandwich and there probably mad like me at this moment, i left the drive thru which is 4 minutes from my house , so i asked her to kindly print my receipt to see if maybe the order taker made a mistake, but she refused to help and told me she was not going pull up a receipt from less then 4 min ago because there short staffed, i just came home from a long 12 hour shift so i told her i didn't want to return today, so she said she'll accept a 4 week old chicken made sandwich they mistakenly gave me if i didn't have the receipt , the sandwich had a printed paper with a number on it , she refused to acknowledge the number to at least give me peace of mind of where the mistake was made. Now im heading back tired as can be just to replace this sandwich, which by the way might take 20 minutes alone in the drive thru just for one replacement of a sandwich thanks alot McDonalds . 04/23/24 Recieved a uber order and did not receive my sauce for like the 5th time in a row.I called the store manager nioklas who said he couldnt help and that he just arrived to shift and was clueless of what was going on. he refuse to pass down the information that his team forgot to put sauce again for an uber order i made. The manger nikolas said no one would do anything about and would take my complaint as a grain of salt, he was rude and did not want to help out at all.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Castellanos
Literally at the drive thru for 35min for 1 order of fries. Only two cars in front of us when received food was cold on top of the line now stuck.
Atmosphere: 1
Food: 1
Service: 1
Frederick
Once in a while service is a hit or miss. I ordered a large soda & the employee tried to pass a medium for a large. We did go inside to get the issue fixed & the workers were not paying attention. They seemed annoyed they had to fix there mistake.
Atmosphere: 3
Food: 4
Service: 1
Jessica Finney
The reason for the low rating s because I wish this location would be open at 6am. I catch the bus nearly everyday from this location and it's sucks that you can't even do a counter pickup until 7am after the bus already left.
They have the absolute most perfect filet-O-fish in the world. All the ingredients were fresh and every bite was heavenly.
Inga Stamboltsyan
Even in the Philippines and Asian countries there is always a security guard present to prevent homeless people from entering the store. But here they don't even care!!!
Atmosphere: 1
Service: 1
Ali Hamidi
It is a Homeless shelter! 80% of customers are homeless and you can smell urine and stool all the time you eat food! The worst McDo branch I have ever been to!
Atmosphere: 1
Paul Villigan
Went there 6:00 a.m. today Friday the woman who was taking the orders in line drive-thru what just because she's Mexican she can treat people the way she wants to treat them because I wasn't Mexican not right
Atmosphere: 1
Food: 1
Service: 1
Leslie Gonzalez
I utilized the application to place an order. Upon arrival, I observed a queue of approximately 10-15 vehicles. The wait time in the drive-through line was approximately 50 minutes, and I was unable to exit the line. The order included items associated with the Monopoly promotion. Regrettably, the medium fries and spicy Mc-Crispy sandwich did not include a game piece.
Perfect McDonald's location!
Atmosphere: 5
Food: 5
Service: 4
Very long wait with dinning room and drive thru FULL
Atmosphere: 1
Food: 1
Service: 1
12-2-25
state college and katella
today.i'll say mcDonald's.you have 2 people outside your window smoking.weed,i don't think that's good for business.they should do something about that soon. or later, it's gonna cost you lots of business
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Cheeseburger, Egg Mcmuffin, Sausage Mcmuffin
this is like the worst mcdonalds ever , it took over 40 minutes just in the drive-thru. the employees are so rude OMG DO NOT go here !!! im so upset , i would rather go to in n out.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, French Fries
Customer service is very bad employee is super bad customer service don’t go
Slowest McDonald's I ever been to. Doesn't matter the time of day. Always slow
Atmosphere: 3
Food: 3
Service: 2
Really horrible experience, i realized i got the wrong sandwich when I got home, i called the store and the manager asked how they can help me , she never gave a name and this was on 03/17/2022 around 2:47 pm when i called, i told her they made a mistake and gave me someone elses sandwich, she then responded by saying that i need a receipt and then she hung up while i was trying to find my receipt. I had to call again and repeat my situation, my concern was that some one else got my sandwich and there probably mad like me at this moment, i left the drive thru which is 4 minutes from my house , so i asked her to kindly print my receipt to see if maybe the order taker made a mistake, but she refused to help and told me she was not going pull up a receipt from less then 4 min ago because there short staffed, i just came home from a long 12 hour shift so i told her i didn't want to return today, so she said she'll accept a 4 week old chicken made sandwich they mistakenly gave me if i didn't have the receipt , the sandwich had a printed paper with a number on it , she refused to acknowledge the number to at least give me peace of mind of where the mistake was made. Now im heading back tired as can be just to replace this sandwich, which by the way might take 20 minutes alone in the drive thru just for one replacement of a sandwich thanks alot McDonalds .
04/23/24 Recieved a uber order and did not receive my sauce for like the 5th time in a row.I called the store manager nioklas who said he couldnt help and that he just arrived to shift and was clueless of what was going on. he refuse to pass down the information that his team forgot to put sauce again for an uber order i made. The manger nikolas said no one would do anything about and would take my complaint as a grain of salt, he was rude and did not want to help out at all.
Atmosphere: 1
Food: 1
Service: 1
Literally at the drive thru for 35min for 1 order of fries. Only two cars in front of us when received food was cold on top of the line now stuck.
Atmosphere: 1
Food: 1
Service: 1
Once in a while service is a hit or miss. I ordered a large soda & the employee tried to pass a medium for a large. We did go inside to get the issue fixed & the workers were not paying attention. They seemed annoyed they had to fix there mistake.
Atmosphere: 3
Food: 4
Service: 1
The reason for the low rating s because I wish this location would be open at 6am. I catch the bus nearly everyday from this location and it's sucks that you can't even do a counter pickup until 7am after the bus already left.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They have the absolute most perfect filet-O-fish in the world. All the ingredients were fresh and every bite was heavenly.
Even in the Philippines and Asian countries there is always a security guard present to prevent homeless people from entering the store. But here they don't even care!!!
Atmosphere: 1
Service: 1
It is a Homeless shelter! 80% of customers are homeless and you can smell urine and stool all the time you eat food! The worst McDo branch I have ever been to!
Atmosphere: 1
Went there 6:00 a.m. today Friday the woman who was taking the orders in line drive-thru what just because she's Mexican she can treat people the way she wants to treat them because I wasn't Mexican not right
Atmosphere: 1
Food: 1
Service: 1
I utilized the application to place an order. Upon arrival, I observed a queue of approximately 10-15 vehicles. The wait time in the drive-through line was approximately 50 minutes, and I was unable to exit the line. The order included items associated with the Monopoly promotion. Regrettably, the medium fries and spicy Mc-Crispy sandwich did not include a game piece.
Atmosphere: 5
Food: 5
Service: 1
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