Parfait Paris

Ordered a crepe, avocado toast line, Nutellachiato, and a latte. Service was great friendly and helpful. Was surprised on the toast flights they were pretty big slices. This dish was more of a sharable dish. The taste was unique for each toast but was pretty good. The favorite pf the order was the Nutellachiato very delicious.

Atmosphere: 5

Food: 4

Service: 5

As a dedicated, weekly customer at Parfait, I anticipated a welcoming and consistent experience. However, my last two visits with this female employee have left me questioning their commitment to customer service. On a prior occasion, I ordered a crème brûlée to go, only to be told by this employee it could only leave un-torched a perplexing policy, as I’ve previously taken it to go without issue and enjoyed it hours later and it has tasted the same if not better in my opinion. Reluctantly, I agreed to say I would eat it on-site, but later requested a to-go box. This simple ask was met with visible irritation from the employee serving me. Despite her unwelcoming demeanor, I chose to overlook the incident.

This week, I returned for my usual visit, ordering two items, including the crème brûlée. I noticed this today was the same girl employee that got upset and me taking my torched creme brûlée home, and after placing them in my to-go box, the same employee informed me, unprovoked, that this would be the last time she would serve me. She claimed my “attitude” during the previous visit was unacceptable and stated she would notify the manager to refuse me service in the future. I was taken aback, as my only “offense” had been asking for a to-go box. It became clear that her reaction stemmed from a personal disapproval of my preference to take my order home.

The experience was both bewildering and uncomfortable. Instead of addressing any concerns professionally, this employee seemed intent on making me feel unwelcome in an establishment I regularly support. I find this rigid, arbitrary approach to service not only off-putting but highly unprofessional. The rest of the staff has always been courteous, accommodating, and professional, and none have imposed such restrictions on my takeout orders.

In any customer-facing business, loyalty and respect are foundational. As a professional in sales, I understand that customer treatment and loyalty go hand in hand. Moreover, as a businessperson myself, I find it baffling that a place I frequent weekly would allow such alienating policies to persist, ultimately risking loyal patronage. In my view, policies and attitudes that alienate devoted customers are short-sighted and likely to drive them away rather than foster lasting relationships.

Atmosphere: 1

Food: 3

Service: 1

Croissants and creme brulee, both alright.

Atmosphere: 3

Food: 3

Service: 3

Whatever you wanna get from here … don’t get the crepes. They have no idea what a crepe should be and taste like. Undercooked and tasteless

Atmosphere: 1

Food: 1

Service: 2

The food is good but service people are terrible rude.

Food: 5

Service: 1

Great food and great service from Lina! We will be back again.

Atmosphere: 5

Food: 5

Service: 5

I would highly recommend this to anyone with a sweet tooth or a love for pastries. The baked goods are just right and the employees especially are very nice and sweet. I would like to thank Victoria and Jacob specifically for giving me and my mom a very nice and pleasant service ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Macaroons

It’s a cute place here. Coming back

Atmosphere: 5

Food: 5

Service: 5

Taylor was super friendly and made our experience really nice. We had to wait a bit since she was on her own, but she made sure we were taken care of. Wonderful first time experience!

Atmosphere: 5

Food: 5

Service: 5

Very cute and a great spot to get coffee in the packing district. Lorena was very helpful during our trip and had great recommendations on the pastries and coffee. It would be really cool to see some vegan options on the menu to go with the coffee.

Atmosphere: 5

Food: 5

Service: 5

very cute decor. the macaroons were so good and their dirty chai was amazing!!

Atmosphere: 5

Food: 5

Service: 5

I got the salted caramel latte and the espresso tastes AMAZING!!! Esmeralda helped me and coworker out today and even let us try the rose macaroon and it was SO YUMMY! 10/10 recommend:)

Atmosphere: 5

Food: 5

Service: 5

Great service kind staff

Amazing people and amazing food

Best customer service, with awesome pastries and macaroons

Atmosphere: 5

Food: 5

Service: 5