Our online order said it was picked up at 7:54pm today. It still shows as the driver at the store. We called the number online who transferred us to the store, but that number said it was no longer in service. Every time we order we are left waiting when our order will arrive and I think this time it just won’t. Order number ending in 4337. Disappointed and frustrated.
Service: 1
Isabel Rosas
Charles was very nice and professional. Definitely recommend this location great customer service
Atmosphere: 5
Food: 5
Service: 5
Candice Kelley
I ordered from this location for the first time for my family (we’re visiting) and the service was TERRIBLE! The person that was delivering my food I assume was getting lost because the delivery time kept increasing instead of decreasing. I called the store to find out what was going on with my order and the guy that answered the phone was EXTREMELY rude! He stated very rudely that he didn’t know what was going on with my order. Once the driver leaves the store it’s not his responsibility basically. He asked if the driver contacted me and I told him no. I then asked him to cancel my order and refund my money and he literally hangs up on me! I called back and asked why did he hang up on me, his name and corporate number. His behavior is totally unacceptable!
Service: 1
MINI DELACERNA
THE USUAL IS ALWAYS PREPARED WONDERFUL AND THE DELIVERY DRIVERS ARE EXCELLENT
Atmosphere: 5
Food: 5
Service: 5
CC T
I recently ordered delivery from Pizza Hut, and I can confidently say it was one of the worst dining experiences I've ever had. First and foremost, my entire order was wrong. I received the wrong pizzas, and to make matters worse, the breadsticks I was so looking forward to were missing entirely. The box arrived completely empty!
In an attempt to resolve this, I tried calling the Pizza Hut location - the first time an employee by the name of Santiago answered and then hung up. I tried calling back multiple times, only to be ignored. It was incredibly frustrating to feel so unheard and neglected as a customer.
Overall, this experience was a complete disaster. I expected better from a well-known chain like Pizza Hut, but they failed miserably. I won't be ordering from them again, and I recommend you think twice before placing an order. Save your time and money!
Atmosphere: 1
Food: 1
Service: 1
.Rexanna H
Food was wrong. Called back, was resent again and it was still wrong!!
Atmosphere: 1
Food: 1
Service: 1
Oleh Kmet
I’m done with the pizza hut. Usually this location had a fresh chicken, but seems not anymore. Boneless “wings” is just a way to upsell an old chicken meat. You’ve been warned, now it’s up to you! To risk or not
Sergio Varela
Love it there
Atmosphere: 5
Food: 5
Service: 5
Caleb
I like this place because while I get a righteous pizza, I can go shopping at the many cool stores nearby!
Atmosphere: 5
Food: 5
Service: 5
Laith Alquraini
So i purchased a pizza with some wings at this location and got helped with angel which walked me thro downloading the app and walking me thro the steps to order my food, he was super friendly and amazing customer service!
Went in on a Sunday expecting a long wait but Angel got my order in quick and was very kind and helpful. The food quality was excellent !
Atmosphere: 5
Food: 5
Service: 5
Theresa Choice
I love ordering online from this Pizza Hut. The order is always just as I want it my husband I love the pizza that we order.
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie
Mariana Diaz
Our order was super delayed because of door dash, but we called and Angel was very courteous and helpful, he did a lot to help us out getting our order in a timely manner the second time around. Thank you! ?
Service: 5
All Night
Almost $50 for a 14-slice pizza, I feel scammed, I feel like they don't make them like they used to.
Atmosphere: 3
Food: 2
Service: 5
father daughter duo
On a regular the og pan super supreme medium is best at the Euclid location and employees reflect greatness on the pizza
Parking: If it fills up you can always park in burger kings lot so plenty of parking
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Create Your Personal Pan Pizza, Pepperoni Pizza, Stuff Crust 3 Ingredients
Our online order said it was picked up at 7:54pm today. It still shows as the driver at the store. We called the number online who transferred us to the store, but that number said it was no longer in service. Every time we order we are left waiting when our order will arrive and I think this time it just won’t. Order number ending in 4337. Disappointed and frustrated.
Service: 1
Charles was very nice and professional. Definitely recommend this location great customer service
Atmosphere: 5
Food: 5
Service: 5
I ordered from this location for the first time for my family (we’re visiting) and the service was TERRIBLE! The person that was delivering my food I assume was getting lost because the delivery time kept increasing instead of decreasing. I called the store to find out what was going on with my order and the guy that answered the phone was EXTREMELY rude! He stated very rudely that he didn’t know what was going on with my order. Once the driver leaves the store it’s not his responsibility basically. He asked if the driver contacted me and I told him no. I then asked him to cancel my order and refund my money and he literally hangs up on me! I called back and asked why did he hang up on me, his name and corporate number. His behavior is totally unacceptable!
Service: 1
THE USUAL IS ALWAYS PREPARED WONDERFUL AND THE DELIVERY DRIVERS ARE EXCELLENT
Atmosphere: 5
Food: 5
Service: 5
I recently ordered delivery from Pizza Hut, and I can confidently say it was one of the worst dining experiences I've ever had. First and foremost, my entire order was wrong. I received the wrong pizzas, and to make matters worse, the breadsticks I was so looking forward to were missing entirely. The box arrived completely empty!
In an attempt to resolve this, I tried calling the Pizza Hut location - the first time an employee by the name of Santiago answered and then hung up. I tried calling back multiple times, only to be ignored. It was incredibly frustrating to feel so unheard and neglected as a customer.
Overall, this experience was a complete disaster. I expected better from a well-known chain like Pizza Hut, but they failed miserably. I won't be ordering from them again, and I recommend you think twice before placing an order. Save your time and money!
Atmosphere: 1
Food: 1
Service: 1
Food was wrong. Called back, was resent again and it was still wrong!!
Atmosphere: 1
Food: 1
Service: 1
I’m done with the pizza hut. Usually this location had a fresh chicken, but seems not anymore. Boneless “wings” is just a way to upsell an old chicken meat. You’ve been warned, now it’s up to you! To risk or not
Love it there
Atmosphere: 5
Food: 5
Service: 5
I like this place because while I get a righteous pizza, I can go shopping at the many cool stores nearby!
Atmosphere: 5
Food: 5
Service: 5
So i purchased a pizza with some wings at this location and got helped with angel which walked me thro downloading the app and walking me thro the steps to order my food, he was super friendly and amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went in on a Sunday expecting a long wait but Angel got my order in quick and was very kind and helpful. The food quality was excellent !
Atmosphere: 5
Food: 5
Service: 5
I love ordering online from this Pizza Hut. The order is always just as I want it my husband I love the pizza that we order.
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie
Our order was super delayed because of door dash, but we called and Angel was very courteous and helpful, he did a lot to help us out getting our order in a timely manner the second time around. Thank you! ?
Service: 5
Almost $50 for a 14-slice pizza, I feel scammed, I feel like they don't make them like they used to.
Atmosphere: 3
Food: 2
Service: 5
On a regular the og pan super supreme medium is best at the Euclid location and employees reflect greatness on the pizza
Parking: If it fills up you can always park in burger kings lot so plenty of parking
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Create Your Personal Pan Pizza, Pepperoni Pizza, Stuff Crust 3 Ingredients
Loading...