What a joke this place is! We had a party of over a dozen people and thankfully we combed over the receipt because they tried to sneak in a $550 tip on top of the $400+ tip that was assigned to our group! The manager was not helpful and only removed $50 for their "mistake". They should have done way more for us. We had a slap in the face. He said 99% of the time this doesn't happen lol. Wel they lost all of our business for life and everyone we know so there you go! The waiter made a ton of money off of us and often we had to ask for water and low and behold they were charging us for the water as well! Never going back to this place. The food was decent at best. They also charged $25 per margarita. With such a huge screw up on their end with the "accidental $550 tip" that was added, they should have stepped up and removed more than a $50 bottle from our bill and came to apologize directly to everyone at our table. Huge let down. We will be sure to continue to spread the word about this place and the shady practices that go down here.
Sandy B.
This is hands down one of my favorite go to's ! Anything and I mean anything on this menu is amazing !! You all know my palate it Hass to be beyond delicious and this place is!!! we also ended up going to the saloon, which is right next-door so fun with the live band. People are fun friendly. I had people sponsoring my drinks and I sponsored people as well good times!! Must try the Ranch then dance it off next door go to my food4pondering page on IG for food pics Trio ceviche is a must try !!
Jerry H.
awesome place awesome staff awesome food. never disappointed. drinks are made right. location is great easy parking
Bebe Amaral
Our company has done its Employee Appreciation Dinner for the third year in a row, and the food, service, and venue were above par!! Would recommend it for any company functions.
Atmosphere: 5
Food: 5
Service: 5
Kelly Horvath
Waiting in line for a saloonis for kids. It's only 7:45 pm . Maybe it's to make it look more happening than it is . Door man is just like a "door man" it's not close to maximum capacity! Jeff this place...
Evelyn P.
Im not sure if it was the cook or what happened. Brought my son here for his birthday allowed him to order anything he wanted to of course he goes for the biggest piece of meat. Lol. However, when the meat was brought out it was gross looking. No flavor and just a bunch of fat with some meat. I've had way better cuts and flavor at Outback. Not worth $150
Stacy D.
Skip and DO NOT waste your dinero's here and head over to Fleming's, Ruth Chris, or Mastro's. We will NEVER come to this place ever again! We were recommended to come here from a work colleague. It was Easter Sunday and instead of cooking a nice dinner, we wanted to take our kids to a nice steak house dinner. (it was their first time) They got the steak meal off the kids meal. One of my kiddos wanted fries and the other wanted mashed potato's. Well, the waiter (Jesse) got it wrong and ended up ordering 2 fries instead. (He apparently forgot) We didn't say anything cause they were hungry. We noticed the kid's meat was bloody rare. (2/5) My DH and I split the "cowboy rib eye" with scalloped potatoes. I mentioned medium well (light pink and more done) and we when we received it, it was super bloody rare & looked raw (1/5) Really hard for me to see that as raw meat terrifies me. Even the manager (Chad) and waiter (Jesse) saw it and apologized & took it back & had to re-cooked it (2/5) 2nd time was fine but we had to wait. Steaks are nothing fancy. Sad part...... My two kiddos got major food poisoning by eating here within 12 -24 hours (both ends) sorry for TMI but it was super awful and they were traumatized. I immediately called and talked to Chad Litten next evening and explained what had happened. There was no empathy on what happened. Chad promised that he would call me back to touch base re: the situation after he talked to his manager (Jordan O'Brian) After 9 days of waiting to hear back from him, I was getting frustrated! I called and talked to the manager above him (Jordon O'Brian) and he was super shady and rude over the phone. Again, no empathy of what had happened and no apologies of Chad calling me back. Jordon did mentioned that Chad was supposed to call me back and he didn't know why he didn't... He mentioned the case was closed . Apparently Jordon doesn't like kids I could tell by the sound of his voice. Lack of empathy... After that conversation, he said he would call me back after he talked to VP. He then called me and again had made it sound like it was my problem to deal with and they couldn't do anything about it. No nothing. He made it sound like I was making it up. My hub had to take the day off of work to help care for one of our kids and my daughter had to miss her field trip that she was looking forward to. Poor thing rarely vomits but she had to take Zofran to make it stop. She mentioned to me that she never wanted to eat at Ranch House restaurant ever again. Poor thing and she loves a good steak. She mentioned she liked dad's steak better. For the amount of money we spent here ($425!) and to experience what we had experienced, my advice is to skip this restaurant and go to Fleming's or Mastro's Ocean Club. We always had wonderful experiences there! Lastly, we noticed Jesse charged us for a kid's drink that was supposed to be included. The kids's meals were $40 each so the drinks better be included. The 3 positive things I can remember that were good: scalloped mashed potatoes (5/5) wedge salad (3/5) tart dessert (4/5)and hazelnut desert (4/5)You can go to Fleming's on Tuesday night and get a Tomahawk Tuesday and save a ton of money and get wonderful service. If the Owner Andrew Edwards is reading this, I hope you take these reviews very seriously and hope you have read the same negative reviews of similar experiences from other customers. I still cannot forget the way I was treated from the managers listed above, especially Jordan O'Brian. (just read another review from 4 days ago with same experience)... the rudest manager I have ever encountered in my entire life. At least hire a manager that has good communication skills. It looks like they have gone through a few managers based off the previous negative reviews. It was def. not a true American regional cuisine experience Mr. Edwards. I have never wrote a negative review like this ever. I've never given a restaurant one star,
Richard Woo
Great ambiance, excellent food, service was good as well. Here’s my recap:- porterhouse steak ($165) - was recommended but was just ok. Probably wouldn’t order it again. I originally wanted the ribeye, but I was told that it was too marbled and not as good as the porterhouse. I’m going to come back for the ribeye.- ceviche (3 ways) - very good!- bread - there were 6 different types of bread within the loaf. Not sure how they did this, but it was tasty.- creamed corn - the flavors were good but the texture of the corn was off. Not sure how to explain it but it was too chewy.- mushrooms - good. Didn’t love the flavor of the sauce but it was cooked well and texture was perfect.- lobster Mac - so good. Must get it.- prime rib - very good. Wish it was a bit warmer but it was great.- salad - Caesar and chopped both were ok. Nothing special but solid.Definitely coming back. Overall great time.
Atmosphere: 5
Food: 5
Service: 5
Nic P.
Yum! Costly, but worth it! Steak dinner was delicious, as was dessert. High class , so dress nice.
Fernando Z.
The Ranch Restaurant never fails to impress. From the moment you step in, you're greeted with class and exemplary service. The ambiance is a perfect blend of modern farmhouse and upscale casual. The food, though not necessarily spectacular, is consistently solid and well-executed. Their steaks are particularly noteworthy, cooked to perfection and accompanied by delicious sides. The staff is attentive and friendly, ensuring a memorable dining experience. However, I have some issues with the restaurant's policies, such as restrictions on bringing outside cakes and a perceived air of elitism. Overall my go to place for steaks.
We had an awful experience here on Friday night. Rented a room out and paid thousands of dollars for dinner and drinks for a 40th birthday. Staff and management treated us terribly, it was truly horrific. We have reached out to Jordan O'Brien multiple times with no response. I would strongly advise that no one book a dinner here, especially for such a huge event. We are so dissatisfied in our experience from start to finish.
Haris H.
Good place for good steak... sides were good... appetizers were too small but tasty ...im def coming back... our dog loves the bone too!
Johnny B.
It was my 4th time here. First time was back in 2018. It never made our go-to list for some reason and last night, I remembered why. Went there to celebrate my daughter's birthday per her request. As always, food was on-par with the likes of Ruth''s Chris, McCormick's or Paul Martin's but seems pricier for the quality and serving in comparison to the latter. Morton's still has my vote with quality-to-price ratio overall, next would be Prime Cut. Maybe it's just my serving, but my son did like his Prime Rib and said it was better than Summit's. I like Summit's but wasn't able to try his steak to do a taste comparison. I had the 58 oz. Ribeye and others had theirs as well. Service was excellent and staff were attentive. Overall dining experience was good. The only thing that kinda soured my mood was that they don't let outside food or drinks in, which I totally understand but we had a cake for my daughter which was bigger than any cake they had at the time and more delicious, in my opinion. I mean, I don't mind the policy but cakes should not be part of the restriction. I had asked if they would have something comparable in size and was told yes, but turns out... it's more of a dessert cake with a candle on it. If you're going to restrict an item, you need to make sure you sell a comparable item in-house and part of your menu. Especially cakes for birthdays. We've celebrated birthdays in other high-end restaurants and never had this dilemma whenever we brought our own cake. Another thing that was odd is that there seems to be an air of elitism in the restaurant where they force their policy and brand too much as if you should be grateful and all-patronizing that you are even allowed to eat there. That idea may be tolerable to some but that's something I don't really subscribe to. I guess it's just the overall restaurant policy I have an issue with because the people are really great, the food as well but there is just something off with the atmosphere.
Padrelogan M.
Great employees, very fast, everyone worked so well together. Good food and fun atmosphere
Dave F.
Don't patronize this restaurant for a private party .. you'll be treated rudely by management! Such a shame that The Ranch could ruin a milestone birthday party. Mission accomplished! They got our business that night .. but never again !!
What a joke this place is! We had a party of over a dozen people and thankfully we combed over the receipt because they tried to sneak in a $550 tip on top of the $400+ tip that was assigned to our group! The manager was not helpful and only removed $50 for their "mistake". They should have done way more for us. We had a slap in the face. He said 99% of the time this doesn't happen lol. Wel they lost all of our business for life and everyone we know so there you go! The waiter made a ton of money off of us and often we had to ask for water and low and behold they were charging us for the water as well! Never going back to this place. The food was decent at best. They also charged $25 per margarita. With such a huge screw up on their end with the "accidental $550 tip" that was added, they should have stepped up and removed more than a $50 bottle from our bill and came to apologize directly to everyone at our table. Huge let down. We will be sure to continue to spread the word about this place and the shady practices that go down here.
This is hands down one of my favorite go to's ! Anything and I mean anything on this menu is amazing !! You all know my palate it Hass to be beyond delicious and this place is!!! we also ended up going to the saloon, which is right next-door so fun with the live band. People are fun friendly. I had people sponsoring my drinks and I sponsored people as well good times!! Must try the Ranch then dance it off next door go to my food4pondering page on IG for food pics Trio ceviche is a must try !!
awesome place awesome staff awesome food. never disappointed. drinks are made right. location is great easy parking
Our company has done its Employee Appreciation Dinner for the third year in a row, and the food, service, and venue were above par!! Would recommend it for any company functions.
Atmosphere: 5
Food: 5
Service: 5
Waiting in line for a saloonis for kids. It's only 7:45 pm . Maybe it's to make it look more happening than it is . Door man is just like a "door man" it's not close to maximum capacity! Jeff this place...
Im not sure if it was the cook or what happened. Brought my son here for his birthday allowed him to order anything he wanted to of course he goes for the biggest piece of meat. Lol. However, when the meat was brought out it was gross looking. No flavor and just a bunch of fat with some meat. I've had way better cuts and flavor at Outback. Not worth $150
Skip and DO NOT waste your dinero's here and head over to Fleming's, Ruth Chris, or Mastro's. We will NEVER come to this place ever again! We were recommended to come here from a work colleague. It was Easter Sunday and instead of cooking a nice dinner, we wanted to take our kids to a nice steak house dinner. (it was their first time) They got the steak meal off the kids meal. One of my kiddos wanted fries and the other wanted mashed potato's. Well, the waiter (Jesse) got it wrong and ended up ordering 2 fries instead. (He apparently forgot) We didn't say anything cause they were hungry. We noticed the kid's meat was bloody rare. (2/5) My DH and I split the "cowboy rib eye" with scalloped potatoes. I mentioned medium well (light pink and more done) and we when we received it, it was super bloody rare & looked raw (1/5) Really hard for me to see that as raw meat terrifies me. Even the manager (Chad) and waiter (Jesse) saw it and apologized & took it back & had to re-cooked it (2/5) 2nd time was fine but we had to wait. Steaks are nothing fancy. Sad part...... My two kiddos got major food poisoning by eating here within 12 -24 hours (both ends) sorry for TMI but it was super awful and they were traumatized. I immediately called and talked to Chad Litten next evening and explained what had happened. There was no empathy on what happened. Chad promised that he would call me back to touch base re: the situation after he talked to his manager (Jordan O'Brian) After 9 days of waiting to hear back from him, I was getting frustrated! I called and talked to the manager above him (Jordon O'Brian) and he was super shady and rude over the phone. Again, no empathy of what had happened and no apologies of Chad calling me back. Jordon did mentioned that Chad was supposed to call me back and he didn't know why he didn't... He mentioned the case was closed . Apparently Jordon doesn't like kids I could tell by the sound of his voice. Lack of empathy... After that conversation, he said he would call me back after he talked to VP. He then called me and again had made it sound like it was my problem to deal with and they couldn't do anything about it. No nothing. He made it sound like I was making it up. My hub had to take the day off of work to help care for one of our kids and my daughter had to miss her field trip that she was looking forward to. Poor thing rarely vomits but she had to take Zofran to make it stop. She mentioned to me that she never wanted to eat at Ranch House restaurant ever again. Poor thing and she loves a good steak. She mentioned she liked dad's steak better. For the amount of money we spent here ($425!) and to experience what we had experienced, my advice is to skip this restaurant and go to Fleming's or Mastro's Ocean Club. We always had wonderful experiences there! Lastly, we noticed Jesse charged us for a kid's drink that was supposed to be included. The kids's meals were $40 each so the drinks better be included. The 3 positive things I can remember that were good: scalloped mashed potatoes (5/5) wedge salad (3/5) tart dessert (4/5)and hazelnut desert (4/5)You can go to Fleming's on Tuesday night and get a Tomahawk Tuesday and save a ton of money and get wonderful service. If the Owner Andrew Edwards is reading this, I hope you take these reviews very seriously and hope you have read the same negative reviews of similar experiences from other customers. I still cannot forget the way I was treated from the managers listed above, especially Jordan O'Brian. (just read another review from 4 days ago with same experience)... the rudest manager I have ever encountered in my entire life. At least hire a manager that has good communication skills. It looks like they have gone through a few managers based off the previous negative reviews. It was def. not a true American regional cuisine experience Mr. Edwards. I have never wrote a negative review like this ever. I've never given a restaurant one star,
Great ambiance, excellent food, service was good as well. Here’s my recap:- porterhouse steak ($165) - was recommended but was just ok. Probably wouldn’t order it again. I originally wanted the ribeye, but I was told that it was too marbled and not as good as the porterhouse. I’m going to come back for the ribeye.- ceviche (3 ways) - very good!- bread - there were 6 different types of bread within the loaf. Not sure how they did this, but it was tasty.- creamed corn - the flavors were good but the texture of the corn was off. Not sure how to explain it but it was too chewy.- mushrooms - good. Didn’t love the flavor of the sauce but it was cooked well and texture was perfect.- lobster Mac - so good. Must get it.- prime rib - very good. Wish it was a bit warmer but it was great.- salad - Caesar and chopped both were ok. Nothing special but solid.Definitely coming back. Overall great time.
Atmosphere: 5
Food: 5
Service: 5
Yum! Costly, but worth it! Steak dinner was delicious, as was dessert. High class , so dress nice.
The Ranch Restaurant never fails to impress. From the moment you step in, you're greeted with class and exemplary service. The ambiance is a perfect blend of modern farmhouse and upscale casual. The food, though not necessarily spectacular, is consistently solid and well-executed. Their steaks are particularly noteworthy, cooked to perfection and accompanied by delicious sides. The staff is attentive and friendly, ensuring a memorable dining experience. However, I have some issues with the restaurant's policies, such as restrictions on bringing outside cakes and a perceived air of elitism. Overall my go to place for steaks.
Restaurantji Recommends
We had an awful experience here on Friday night. Rented a room out and paid thousands of dollars for dinner and drinks for a 40th birthday. Staff and management treated us terribly, it was truly horrific. We have reached out to Jordan O'Brien multiple times with no response. I would strongly advise that no one book a dinner here, especially for such a huge event. We are so dissatisfied in our experience from start to finish.
Good place for good steak... sides were good... appetizers were too small but tasty ...im def coming back... our dog loves the bone too!
It was my 4th time here. First time was back in 2018. It never made our go-to list for some reason and last night, I remembered why. Went there to celebrate my daughter's birthday per her request. As always, food was on-par with the likes of Ruth''s Chris, McCormick's or Paul Martin's but seems pricier for the quality and serving in comparison to the latter. Morton's still has my vote with quality-to-price ratio overall, next would be Prime Cut. Maybe it's just my serving, but my son did like his Prime Rib and said it was better than Summit's. I like Summit's but wasn't able to try his steak to do a taste comparison. I had the 58 oz. Ribeye and others had theirs as well. Service was excellent and staff were attentive. Overall dining experience was good. The only thing that kinda soured my mood was that they don't let outside food or drinks in, which I totally understand but we had a cake for my daughter which was bigger than any cake they had at the time and more delicious, in my opinion. I mean, I don't mind the policy but cakes should not be part of the restriction. I had asked if they would have something comparable in size and was told yes, but turns out... it's more of a dessert cake with a candle on it. If you're going to restrict an item, you need to make sure you sell a comparable item in-house and part of your menu. Especially cakes for birthdays. We've celebrated birthdays in other high-end restaurants and never had this dilemma whenever we brought our own cake. Another thing that was odd is that there seems to be an air of elitism in the restaurant where they force their policy and brand too much as if you should be grateful and all-patronizing that you are even allowed to eat there. That idea may be tolerable to some but that's something I don't really subscribe to. I guess it's just the overall restaurant policy I have an issue with because the people are really great, the food as well but there is just something off with the atmosphere.
Great employees, very fast, everyone worked so well together. Good food and fun atmosphere
Don't patronize this restaurant for a private party .. you'll be treated rudely by management! Such a shame that The Ranch could ruin a milestone birthday party. Mission accomplished! They got our business that night .. but never again !!