Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown.
Food was trash and staff is ghetto!
Aja Trier
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
Diana Garcia
Yesenia has great customer service thank you
Atmosphere: 5
Food: 5
Service: 5
jaspreet losangeles
Slow service
Surbhi sethi
Slow service
Service: 1
Oscar Hernandez
I just want to give a huge shoutout to AMBER at Wingstop! Every time I visit, she goes above and beyond to make sure everything is perfect—from the way she greets customers with genuine kindness to how they handle orders with care and efficiency.
You can tell AMBER truly cares about the customer experience. Whether it’s remembering a regular’s order, making great recommendations, or stepping in to help teammates when things get busy, her work ethic and attitude are top-tier. Wingstop is lucky to have someone like AMBER on the team!
It’s employees like AMBER who turn a quick meal into a memorable experience. Keep up the amazing work—you’re making a real difference!
Service: 5
John Amacio
I hope this place survives. Conveniently close and crew knows how to cook...
Brandon Krebs
They have the best ranch. I’m glad the hot honey is now a permanent item on the menu
Atmosphere: 5
Food: 5
Service: 5
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
First time trying this place, first impression it smells amazing. Got the Lemon Pepper wings and the flavor is spot on. The wings are crunchy but still juicy and delicious. Best wings I've had so far! I had apprehension about trying this place since it just opened and is in a sketchy part of the neighborhood. But the wings were really good and the wait wasn't too bad either like ten to fifteen minutes. The staff was friendly and very helpful. I highly recommend you give them a chance.
Atmosphere: 5
Food: 5
Service: 5
H Smith
When I go grocery shopping i can smell how delicious their chicken smells, always wanted to try them but was scared. I finally did it was a great experience. Ordered the hot wings and the lemon pepper. The employees were kind and patient because I didn't know what to order. It's a small place perfect for takeout. The wings on my God if you're a wing person this is the place. Excellent flavor, 🤤 so crunchy, soft, really good. Thank you employees at Wingstop excellent job.
Atmosphere: 5
Food: 5
Service: 5
Tom B
5 employees working 3 stations with 1 cashier. Service was prompt. Watched them reuse sauce bowls the whole time while waiting and just wondered how often those bowls get washed as they just get stashed under the counter then reused. Found my answer hours later with the runs and a stomach ache. Wings tasted a bit stale and old.
Atmosphere: 3
Food: 1
Service: 4
Emma Mccabe
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Wing stop in Gainesville Fl 34th street.. JC as a manager.. dudes a clown. Food was trash and staff is ghetto!
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
Yesenia has great customer service thank you
Atmosphere: 5
Food: 5
Service: 5
Slow service
Slow service
Service: 1
I just want to give a huge shoutout to AMBER at Wingstop! Every time I visit, she goes above and beyond to make sure everything is perfect—from the way she greets customers with genuine kindness to how they handle orders with care and efficiency.
You can tell AMBER truly cares about the customer experience. Whether it’s remembering a regular’s order, making great recommendations, or stepping in to help teammates when things get busy, her work ethic and attitude are top-tier. Wingstop is lucky to have someone like AMBER on the team!
It’s employees like AMBER who turn a quick meal into a memorable experience. Keep up the amazing work—you’re making a real difference!
Service: 5
I hope this place survives. Conveniently close and crew knows how to cook...
They have the best ranch. I’m glad the hot honey is now a permanent item on the menu
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
Restaurantji Recommends
First time trying this place, first impression it smells amazing. Got the Lemon Pepper wings and the flavor is spot on. The wings are crunchy but still juicy and delicious. Best wings I've had so far! I had apprehension about trying this place since it just opened and is in a sketchy part of the neighborhood. But the wings were really good and the wait wasn't too bad either like ten to fifteen minutes. The staff was friendly and very helpful. I highly recommend you give them a chance.
Atmosphere: 5
Food: 5
Service: 5
When I go grocery shopping i can smell how delicious their chicken smells, always wanted to try them but was scared. I finally did it was a great experience. Ordered the hot wings and the lemon pepper. The employees were kind and patient because I didn't know what to order. It's a small place perfect for takeout. The wings on my God if you're a wing person this is the place. Excellent flavor, 🤤 so crunchy, soft, really good. Thank you employees at Wingstop excellent job.
Atmosphere: 5
Food: 5
Service: 5
5 employees working 3 stations with 1 cashier. Service was prompt. Watched them reuse sauce bowls the whole time while waiting and just wondered how often those bowls get washed as they just get stashed under the counter then reused. Found my answer hours later with the runs and a stomach ache. Wings tasted a bit stale and old.
Atmosphere: 3
Food: 1
Service: 4
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
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