I had a disappointing experience at this location. I arrived at 10:25 and asked if I could order lunch, but was told the cookers weren’t ready yet. I left the line and returned at 10:35, only to see someone placing a breakfast order — which left me confused, since it was just five minutes after the breakfast cutoff time.
I also asked to upgrade my meal deal drink to orange juice and was told that wasn’t an option, which seemed a bit odd. On top of that, I placed a mobile order and waited about 10 minutes while the staff kept asking me to repeat my order. Even after explaining it multiple times, I watched several other cars receive their food before mine was finally brought out.
I understand things can get busy, but this visit felt a bit disorganized and left me pretty disappointed
qader samizada
The customer service poor, we went to drive through, after she took our order we have been advised to wait in number 2 due to traffic behind us. After waiting approximately 23 minutes nobody showed up, we went inside and ask about our order, they give us a hard time.
Atmosphere: 1
Food: 1
Service: 1
Kelly Shaw
Everything is really good
Atmosphere: 5
Food: 5
Service: 5
Maria Dolores Alvarez Vega
This is my nearest mc donals yet is the one i use less. One time My chicken strips werent cooked properly in another occasion my Biscuits were burnt. Drive thru cashiers are often not nice. Plus they took down the indoor playground slides boring!
Atmosphere: 3
Food: 3
Service: 3
Sandeep Kumar
The morning crew is great and there is a lady there who is super friendly. Also, remember that dine-in and curbside STOP serving at 9 pm. Waited there for 30 min before I got my food because I didn't know
Atmosphere: 4
Food: 4
Service: 5
Samantha Bolden
Drive thru doesn’t close until 1230am, I was refused service 10 minutes beforehand due to shutting off the grills during operating hours
Atmosphere: 2
Food: 4
Service: 1
Tati B
Food Is disgusting in the cook seems like they don't wanna follow whats on the receipts before cooking
Food: 1
Service: 5
Valorie Sankey
Terrible communication with drive thru clerk, had to go back to get jelly and couldn't get anyone to help. 5 minutes for a pack of jelly.
Atmosphere: 2
Food: 4
Service: 2
Michael Forsyth
This place is getting worse and worse. Last time fries were under cooked and no pickles must mean extra pickles. Today I tried to go inside and the doors were locked at 335pm I looked inside and no one even acknowledged I was there. This place is just ghetto now. Never going back.
They forgot my Reese Meal .. I get way to Brentwood and found out . I was so sad I called this MC’ D’s and the manager promised to refund once I came back
Atmosphere: 3
Food: 5
Service: 2
Jancy Gonzalez
Terrible customer service they tried to give me something other then my paid order with receipt. Then tried to argue that it wasn't supposed to come that way when I did it through there app like seriously?
Atmosphere: 1
Food: 2
Service: 1
Devin Strange
I did a mobile order and waited for 20 for my food
Atmosphere: 1
Food: 1
Service: 1
Mommy & Kimberly's Adventures
They need to clean tables n floors ,my granddaughters couldn't understand the employee.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, Chicken Mcnuggets, Big Mac
Paul Silvestre
I have never experienced any issues at this location. All of my orders have come out accurate! Food is rather consistent as well...
I had a disappointing experience at this location. I arrived at 10:25 and asked if I could order lunch, but was told the cookers weren’t ready yet. I left the line and returned at 10:35, only to see someone placing a breakfast order — which left me confused, since it was just five minutes after the breakfast
cutoff time.
I also asked to upgrade my meal deal drink to orange juice and was told that wasn’t an option, which seemed a bit odd. On top of that, I placed a mobile order and waited about 10 minutes while the staff kept asking me to repeat my order. Even after explaining it multiple times, I watched several other cars receive their food before mine was finally brought out.
I understand things can get busy, but this visit felt a bit disorganized and left me pretty disappointed
The customer service poor, we went to drive through, after she took our order we have been advised to wait in number 2 due to traffic behind us. After waiting approximately 23 minutes nobody showed up, we went inside and ask about our order, they give us a hard time.
Atmosphere: 1
Food: 1
Service: 1
Everything is really good
Atmosphere: 5
Food: 5
Service: 5
This is my nearest mc donals yet is the one i use less.
One time My chicken strips werent cooked properly
in another occasion my Biscuits were burnt.
Drive thru cashiers are often not nice.
Plus they took down the indoor playground slides boring!
Atmosphere: 3
Food: 3
Service: 3
The morning crew is great and there is a lady there who is super friendly. Also, remember that dine-in and curbside STOP serving at 9 pm. Waited there for 30 min before I got my food because I didn't know
Atmosphere: 4
Food: 4
Service: 5
Drive thru doesn’t close until 1230am, I was refused service 10 minutes beforehand due to shutting off the grills during operating hours
Atmosphere: 2
Food: 4
Service: 1
Food Is disgusting in the cook seems like they don't wanna follow whats on the receipts before cooking
Food: 1
Service: 5
Terrible communication with drive thru clerk, had to go back to get jelly and couldn't get anyone to help. 5 minutes for a pack of jelly.
Atmosphere: 2
Food: 4
Service: 2
This place is getting worse and worse. Last time fries were under cooked and no pickles must mean extra pickles. Today I tried to go inside and the doors were locked at 335pm I looked inside and no one even acknowledged I was there. This place is just ghetto now. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Great senior coffee.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
They forgot my Reese Meal .. I get way to Brentwood and found out . I was so sad I called this MC’ D’s and the manager promised to refund once I came back
Atmosphere: 3
Food: 5
Service: 2
Terrible customer service they tried to give me something other then my paid order with receipt. Then tried to argue that it wasn't supposed to come that way when I did it through there app like seriously?
Atmosphere: 1
Food: 2
Service: 1
I did a mobile order and waited for 20 for my food
Atmosphere: 1
Food: 1
Service: 1
They need to clean tables n floors ,my granddaughters couldn't understand the employee.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, Chicken Mcnuggets, Big Mac
I have never experienced any issues at this location.
All of my orders have come out accurate!
Food is rather consistent as well...
Atmosphere: 5
Food: 5
Service: 5
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