Starbucks

4448 Lone Tree Way Deer Valley Plaza, Antioch
(925) 778-3001

Recent Reviews

Roderick Alcutt

Right

Atmosphere: 4

Service: 4

Carrie Edwards

Seriously, if this crew moved any slower they would be going backwards.

Atmosphere: 1

Service: 1

Sally Spencer

Outstanding customer

Atmosphere: 5

Service: 5

Lewis Dacus

Fast service and always a great experience!

Atmosphere: 5

Food: 5

Service: 5

Laiona Scott

the inconsistency of the drinks is so bad at this location… also customer service is super important. this store needs to be retrained on how to treat customers and the baristas need to be retrained on bar. A simple drink with a couple of modifications shouldn’t be a headache to make<3 do better!

Atmosphere: 1

Food: 1

Service: 1

Luis N. T.

Its gotten really bad here.. hours are trash to begin w. Service is snobby. Shall I say more?

Atmosphere: 1

Food: 3

Service: 1

Xtreme Team (SAR Unit)

Best coffee house in town!

Atmosphere: 5

Food: 5

Service: 5

Farhad Karim

They are very rude first of all and whenever I order coffee, they make me a different coffee. They always messed up my coffee today. I end up getting my money back because I’m sick and tired of this location. And she was very rude and disrespectful. You guys need some training. I spent $400 a month on you guys coffee you guys better have a good customer service.

Taylor Seers

There was no customers inside and they still took an extra 10 minutes to make my drink. Plus they gave a different cakepop that what I ordered and never mentioned that before I left the building. When I came back to ask why it wasn't what I ordered they just said they were out so they gave what was closest. They should have asked if that was okay or at least informed me of that beforehand. They also look like they filled the bottom of my drink with whipped cream to make up for not making enough. Probably one of the worst experiences I've ever had when going to starbucks.

Food: 2

Service: 1

Chatitup 1

i don't go there as much as i used since Starbuck's allows non customers to sit in there for hours which leaves me, a paying customer, no where to sit and relax, so i can make coffee at home.

Atmosphere: 2

Food: 2

Service: 5

Jeff Pizzagoni

Very typical of most I have visited. Nothing remarkable to note here.

Atmosphere: 4

Service: 4

Mrs. R Ortega

On 6/22/23 @around 8pm I Preordered my two drinks on the app, paid with my app, I was assuming my drinks would be ready when I arrived. I pull up and nobody acknowledges me, I drive to the window and the girl is sweeping with earbuds on. I open my car door and knocked on the window, she was startled and told me that they were closed. I said it’s not 10 yet and I’ve already paid, do you have two drinks waiting to be picked up??? The manager came out and said you have to come tomorrow, we don’t have anything for you. I said you guys are supposed to be open til ten. She smiles and says sorry you have to come back tomorrow. I was upset that they were listed as being open till 10. They were clearly still there, having fun, the manager was there and could have accommodated me a little. I would have if it happened on my closing shift. It’s not like I came late and expected to place an order! I want to know where the drinks actually were though because I had already ordered and paid so normally they are made ahead of time right??

Ro Ortega

On 6/22/23 @around 8pm I Preordered my two drinks on the app, paid with my app, I was assuming my drinks would be ready when I arrived. I pull up and nobody acknowledges me, I drive to the window and the girl is sweeping with earbuds on. I open my car door and knocked on the window, she was startled and told me that they were closed. I said it’s not 10 yet and I’ve already paid, do you have two drinks waiting to be picked up??? The manager came out and said you have to come tomorrow, we don’t have anything for you. I said you guys are supposed to be open til ten. She smiles and says sorry you have to come back tomorrow. I was upset that they were listed as being open till 10. They were clearly still there, having fun, the manager was there and could have accommodated me a little. I would have if it happened on my closing shift. It’s not like I came late and expected to place an order! I want to know where the drinks actually were though because I had already ordered and paid so normally they are made ahead of time right??

Kevin Booker

This is one of the better local Starbucks. The staff is always friendly, the service is always fast, and they have yet to mess up an order of mine.

Service: 5

Adrianna J.

Ordered a "dragonfruit drink" and all i got was coconut milk/ water. My daughter added her own strawberries... not sure if they forgot the dragon fruit or they ran out. But I was not informed.

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