Subway
5819 Lone Tree Wy Suite D, Antioch
(925) 778-7827
Recent Reviews
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I came here during my lunch. I only have 30 minutes. The lady took 23 minutes for the two customers in front of me which only ordered one sandwich each. I told her I only wanted a footling. She made me a half a foot and wasted my entire break. I left when she told me after she made the sandwich she doesn’t have foot longs. She could have made me two half’s but she wasted my time instead. Wish I could have went somewhere else..
My order was wrong and he won’t give me a refund. He didn’t know how to speak
Atmosphere: 1
Food: 1
Service: 1
I ordered a foot long tuna through Subway App. They missed it up didn’t toasted my Sandwich. When I noticed and told the lady she tried to toasted with the veggies. She’s was hella rude will never come back here. ZERO STARTS!!! The Customer Service is Terrible and awful. I will never come again here. They don’t look at the order receipt just make the Sandwich by their own choice……. I’m so mad. Stay away folks
Atmosphere: 1
Food: 1
Service: 1
they didn’t accept any coupons. Also, the workers said that the workers never get their tips in the owner. Keep him for them telling the workers that it’s for the subway corporation.
Food: 4
This place is like all the Subways. Food is fine, but the customer service was terrible. They don’t take any of the mailer coupons and the employee had a poor attitude. I won’t be coming here again.
Atmosphere: 1
Food: 3
Service: 1
You get to pick everything that you want on a salad or sandwich. You can collect points on your purchase. However, not all Subways will accept your points for redemption.
Atmosphere: 4
Food: 4
Service: 4
Quick and friendly
Atmosphere: 3
Food: 5
Service: 5
Now I went to buy at this store and the staff is terrible. I think they should change the staff. Very bad experience. I would never buy more and I do not recommend it.
Food: 1
Service: 1
I had a very bad experience, the people who serve are very terrible, they treated me very badly.
Atmosphere: 1
Food: 1
Service: 1
Horrible service worst sandwich ever. Don’t even bother going here it will disappoint u even if u have a low expectation for subway this was by far the worst I have ever had in my life!
Restaurantji Recommends
SERVICE IS HORRIBLE! I WISH I COULD DO ZERO STARS. This is not the first time I’ve had a bad interaction with the lady’s who work there, they are always incredibly rude. Went in for a pick up order. No one greeted as I walked in. A lady came to the register looked at me and walked away. Once I finally got my order, THERE WAS NOTHING IN THE SANDWICH!! I can understand if they missed one item, but having nothing in the sandwich? Did I just order a loaf of soggy bread ?! Did a blind person make this ?! When we went back to get the sandwich redone, she said “ that is the promotional sandwich and you didn’t pay for it”. I’m sorry is that not what a buy one get one free is? Do I go to Safeway and get a half drunken liter of soda with my B1G1? NO! They refused to give the managers information. Said “ I don’t know their name.” OF YOIR BOSS? ARE YOU SERIOUS?! Never will be going back here. Better to drive an extra 10 minutes to a different location.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst subway I have ever been to. Ordered footlong and the ingredients were LESS than what other stores put on a 6”, except for the pepper which they made sure to cover completely. The most pathetic sandwiches I have ever seen. Oh and a couple of the cucumbers were brown.
Food: 1
Service: 1
For was good, the restaurant was clean
Atmosphere: 5
Food: 4
Service: 5
Terrible Customer Service & Non Working "CUSTOMER" Restroom...
I had a terrible experience with the people who serve there. We arrived to order a sandwich. My husband, my brother-in-law, and my brother-in-law went into the bathroom and when he came out, one of the cashiers told him very rudely that the bathroom was only for employees in a very ugly way, so my husband told him there was no sign that said it was only for employees the employee said yes it was closed it was not closed the bathroom was open but there was no sign in the voice and only my husband also told the employee he said not here There is a sign but the cashier is very rude
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