El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
15824 Apple Valley Rd, Apple Valley
(760) 242-0200
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
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I’ve never had a bad experience until yesterday. All of our chicken was dry, rice was burnt and our salad was old/wilted /slimy. We didn’t get any salad dressing, napkins or cutlery. We paid $40 for the family meal and it all sucked. 👎🏻
#5Stars
My boy Randy the manager always provides great customer service.
Ratings
Menu
Hours
| Monday | 9:30AM - 10PM |
| Tuesday | 9:30AM - 10PM |
| Wednesday | 9:30AM - 10PM |
| Thursday | 9:30AM - 10PM |
| Friday | 9:30AM - 10PM |
| Saturday | 9:30AM - 10PM |
| Sunday | 9:30AM - 10PM |
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El Pollo Loco is a popular fast-food restaurant known for its consistently satisfying dining experience. Customers frequently praise the friendly service, clean atmosphere, and delicious food, especially the well-cooked chicken. The menu features a good variety of options, including fresh salsa, which is a highlight for many diners. The food is always fresh, and service is generally quick, making it a reliable choice for a meal. Families and regular diners appreciate the reasonably priced options and the overall experience. While it may not be a fine-dining establishment, El Pollo Loco remains a favorite, with many customers recommending it and returning frequently. The restaurant is known for its excellent service and cleanliness, making it a great spot for a meal.
However, some recent reviews have noted occasional inconsistencies in the dining experience. One customer reported that their chicken guacamole burrito did not taste as good as usual, though the service was fine. Another customer experienced a lengthy wait for their order, despite the restaurant not being particularly busy. The staff did provide courtesy chips after the customer requested them, but the overall experience was less than satisfactory. Nonetheless, the majority of customers continue to enjoy the reliable service and delicious food at El Pollo Loco.