Benihana

400 S Baldwin Ave, Arcadia
(714) 406-3688

Recent Reviews

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LUCY

Always coming back to this Benihana location for any occasion. I know the parking is always tough on weekends and holidays, but nothing can do and not about them. This time, Kristie was helping our table and Eric was our chief. Kristie was very attentive and Eric kept us entertained while cooking. Travis, the manager stopped by our table twice to check on how we’re doing. I tried the new Bounty of the Sea, and add lobster tail on the side. Love it!

Atmosphere: 5

Food: 5

Service: 5

Nick Widjaya

Best dinner I’ve had in years! Tasty food, high entertainment value, and great service team. Eric, Kristie, and Venny especially were absolute rockstars with the excellent service they provided.

Atmosphere: 5

Food: 5

Service: 5

Arion Rodriguez

Nathan was excellent

Atmosphere: 5

Food: 5

Service: 5

Emma Cordero

chef nathan was fantastic!!

Atmosphere: 5

Food: 5

Service: 5

Erik Berganza

Chandler and Miguel were the perfect duo for our table. Between the speedy service and great quality food our dinner was spent very well! Will definitely return

Atmosphere: 5

Food: 5

Service: 5

Adriana Aguilar

Chandler and Miguel were awesome and the food tasted amazing!!

Atmosphere: 5

Food: 5

Service: 5

Keyri Moreira

Chandler was great!

Atmosphere: 5

Food: 5

Service: 5

Jasmin Khachatryan

Randy was a super funny guy who had Remy (from ratatouille) on his shoulder.

Atmosphere: 5

Food: 5

Service: 5

Edgar Moreira

Randy was amazing

Atmosphere: 5

Food: 5

Service: 5

Christine Yoo

loved chef geremy with a g

Atmosphere: 5

Food: 5

Service: 5

Rachel Lopez

Kristi & Eric were great! Eric did such a great job entertaining & made zero mistakes! Ask for Eric!

Atmosphere: 5

Food: 5

Service: 5

Idalia Serratos

Eric and Kristy were great, great food and great service

Atmosphere: 5

Food: 5

Service: 5

the best

I honestly wish I could give this restaurant zero stars. My partner made a reservation for us on Valentine's Day to create a special memory, after I had a traumatic experience at another restaurant years ago. I traveled all the way from Riverside, about an hour just to get to this location hoping for a special evening. But instead, we waited an hour and a half with no service at all, despite having reservations. I went to the manager personally because I hoped we could resolve this quietly before I had to write this review, but he brushed us off. He gave us a small discount, as if that would suffice, but it didn’t. We told him this was unprecedented ,we’d never had such an inconvenience. I asked him if he truly believed that what he did was enough, and he said yes. I told him that I expected a different outcome ,that they would fully cover this terrible experience, because it was just that bad. And to make matters worse, once we got our receipt, not only was our bill wrong, but the neighboring couple also had an extra charge ,they both had to return their receipts to the waitress to fix. I ordered a drink, and the first time it arrived, it was fine, but the second time, they ran out of milk ,so I was left with an extra charge and no drink. We planned this evening around other reservations later that day, and because of all this chaos, our entire night was derailed. I expected them to fully cover the terrible experience, but none of that happened. As a first-time customer, I left feeling broken-hearted, as if my trust in this restaurant was shattered. And to top it off, the chef threw his spatula by accident, and food even came flying toward me. This was supposed to be a special, joyful night, and instead, it was a complete disaster. I expected a follow-up, a sincere apology, and full compensation for what we went through ,but none came. I hope this feedback is taken seriously so that no other customer has to go through this. I will never return here.

Atmosphere: 2

Food: 2

Service: 2

Emmanuel Duran

Shout out to the Master Chef Miguel!
Awesome show and amazing dinner on Valentines day
Definitely coming back

Atmosphere: 5

Food: 5

Service: 5

tony

Chef Randy was very great,Highly recommend going here

Atmosphere: 5

Food: 5

Service: 5

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