:( Really sad about this experience, so let me start off with the positives.
The staff were very friendly and explained everything, super cool! Then we were seated and they did this thing where they greet every customer joining the restaurant. They had a water pitcher at the table for you so that you don't have to call them over to re-fill, and they also had some toppings/seasonings readily available in containers also on the table!
Now here's where the bad part kicks in. I was really excited because I was really trying to like ramen, maybe it's just not my thing, but this was the hardest ramen I've had to eat. The soup was waaaay too thick for my liking, it freaked me out a little bit because it felt gelatinous, which I heavily disliked. I ate the noodles but I really did not enjoy it at all, and I left feeling very sad. Like I said, it might not necessarily be the restaurant's fault for this, it might just be my taste buds? Considering they said their ramen is award winning overseas.
Regardless, despite my review, I encourage everyone to give it their own try because it might be good to others!
Atmosphere: 5
Food: 1
Service: 5
Xun Ming “Gary” Chong
Best ramen in town imo. Always order king red and you have the option to pick your ramen. Kinda remind me of the ichiran ramen in japan. One of the thing to complain is there is always line and have to wait during the weekends.
Atmosphere: 4
Food: 5
Service: 4
Sheryl Lee
Ramen: soup is piping hot and we loved it. It is yet too oily and salty to our tastes. The service is prompt and standard. After they took your order and served you the food, no service after that. We won’t go back again though because after we came home, my stomach was growling hard and I felt that the stomach was working hard to digest the food. Not a good feeling. It lasted until the next morning. My husband felt the same way and he had to run to the toilet a few times. I don’t think it’s the sanitary problem. It is the greasiness that we couldn’t take.
Atmosphere: 4
Food: 2
Service: 4
Katie Pina
sometimes i find a bone or fat in the chasu pork, the karage chicken can taste kinda odd at times. but none the less delicious broth and good flavor. Service is fast and efficient, workers always on it, sometimes can be neither friendly or rude just neutral. Atmosphere can get crowded at times and loud but overall clean and larger than most ramen nagis.
Atmosphere: 5
Food: 3
Service: 4
Mevan Niluminda Wijewardena
Hands down the best ramen we’ve ever had! The Red King ramen was incredibly flavorful and absolutely delicious. We also ordered the chicken karaage as a side, and it was fantastic as well. The service and atmosphere were both wonderful and made the experience even better. I loved how they give you a menu and a marker to mark and fully customize your ramen. Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
hasindu rajapakshe
I had a great experience at this ramen shop. The service was efficient, and the food was delivered very fast. On top of that, the ramen tasted really good. I ordered the Red King Ramen, and it was flavorful and satisfying. I’d definitely come back again.
Atmosphere: 5
Food: 5
Service: 5
Deidre Hongkham
We tried it since it wasn’t busy. Service was attentive and the ambiance was nice. I got the black garlic ramen. It was delicious and full of garlic flavor. The line formed outside the restaurant when we left. I’m glad we got to try it without waiting in the long line.
Atmosphere: 5
Food: 5
Service: 5
Henri Skinner
Amazing experience. Food was delicious and staff were fast and attentive. Customization menu is fun!
Atmosphere: 5
Food: 5
Service: 5
Tiffany Chang
Recommend going, waitress are nice and the food 🫶🏽it!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Grace Chi
We waited a while before trying Ramen Nagi, hoping that the lines might have died down. There were still a lengthy line at 7 pm on a weekday, but the wait wasn't too bad -- about 15-20 minutes. We used the time in line to think and finalize what we wanted to order on the paper form, marking it with the pink marker given to us by the employees.
We ordered the Original King with normal for all the options, with chashu, cabbage, and thin noodles. We added the $2 extra noodles order for that one (extra noodles are thin noodles only). We also got the Black King with normal for all options, along with chashu, cabbage, and thick noodles. We added the Japan style egg to that order. Not on the menu but mentioned by the restaurant is their karaage chicken, which we prompted added to our meal.
The verdict is:
1. Karaage chicken is very delicious! Comes with six large pieces of battered white meat, with a slight sweet pepper glaze and a dipping sauce with chopped up egg whites.
2. We were confused at the size of the ramen in both our orders as they appeared to be the same size, even though we ordered one with thick noodles and one with thin noodles. We even took some from each bowl to compare the size lol. Turns out they messed up and put thick noodles for both our bowls. We realized this when we got the extra noodles order and that noodles was a lot thinner. After trying both, we both agreed we liked the thick noodles better. The thinner one is more al dente and requires a bit more chewing.
3. The Black King comes with a meatball that's made with black sesame, so we were warned not to mix it with the rest of the bowl, but rather grab a bit of it at a time as we eat our ramen. It did make the overall ramen dish taste sweeter, and BF and I both preferred the Original King instead.
4. Chashu was pretty lean from both orders and the broth in the Original King wasn't too thick nor too watery. A pretty satisfying bowl of noodles.
5. Make sure to add some freshly grated sesame seeds into your noodles for an extra oomph. They have that available with some other condiments on your table.
6. I'm happy that they didn't use any single-use, disposable plastic item. The bowls, plates, utensils, and water cups were all the reusable kind. That alone would make me a repeat customer.
7. Awesome music selection. We were both having such a good meal and then the music made it even better. Both BF and I perked up when we heard some songs from Bleach playing from their playlist and then it was over when several Mario songs came on!
8. Pretty good service, from the time we were waiting in line to when we were leaving. They even took the time after we paid to check in and ask how our meal went.
Parking by the east side of Macy's will get you closest to Ramen Nagi. Plenty of other options around the spots near Macy's and the Promenade if you want shade or the east side parking is full.
I forgot how delicious the ramen is here. The black ink one is my favorite in this area. So good. The inside is packed tightly but comes out quickly.
Atmosphere: 4
Food: 5
Service: 4
PangPang Arabica
A rising ramen spot with authentic flavors and rich broth. Be prepared to wait in line, but the delicious food is worth it.
Atmosphere: 3
Food: 5
Service: 5
Simon Lee
We didn’t think it was extraordinary, just the average. The good thing is the choices you can make for your ramen. The atmosphere was horrible. The music was extremely loud and fast. Everything you expect for eating a peaceful meal. The staffs were ok.
Atmosphere: 1
Food: 3
Service: 3
Katherine S
Very consistent in their quality and service. Love when a restaurant takes pride in what they serve and trains their staff well. There is only a few items on their menu... 2 types of ramen noodles and 4 types of broth. But what can I say? It was excellent. I tried both the Black and Green King. Both were surprising in their deliciousness. I've taken my family here and I've recommended it.
Atmosphere: 5
Food: 5
Service: 5
Lisa Sun
ramen tasted okay, the broth is very overpowering.
:( Really sad about this experience, so let me start off with the positives.
The staff were very friendly and explained everything, super cool! Then we were seated and they did this thing where they greet every customer joining the restaurant. They had a water pitcher at the table for you so that you don't have to call them over to re-fill, and they also had some toppings/seasonings readily available in containers also on the table!
Now here's where the bad part kicks in. I was really excited because I was really trying to like ramen, maybe it's just not my thing, but this was the hardest ramen I've had to eat. The soup was waaaay too thick for my liking, it freaked me out a little bit because it felt gelatinous, which I heavily disliked. I ate the noodles but I really did not enjoy it at all, and I left feeling very sad. Like I said, it might not necessarily be the restaurant's fault for this, it might just be my taste buds? Considering they said their ramen is award winning overseas.
Regardless, despite my review, I encourage everyone to give it their own try because it might be good to others!
Atmosphere: 5
Food: 1
Service: 5
Best ramen in town imo. Always order king red and you have the option to pick your ramen. Kinda remind me of the ichiran ramen in japan.
One of the thing to complain is there is always line and have to wait during the weekends.
Atmosphere: 4
Food: 5
Service: 4
Ramen: soup is piping hot and we loved it. It is yet too oily and salty to our tastes. The service is prompt and standard. After they took your order and served you the food, no service after that.
We won’t go back again though because after we came home, my stomach was growling hard and I felt that the stomach was working hard to digest the food. Not a good feeling. It lasted until the next morning. My husband felt the same way and he had to run to the toilet a few times. I don’t think it’s the sanitary problem. It is the greasiness that we couldn’t take.
Atmosphere: 4
Food: 2
Service: 4
sometimes i find a bone or fat in the chasu pork, the karage chicken can taste kinda odd at times. but none the less delicious broth and good flavor. Service is fast and efficient, workers always on it, sometimes can be neither friendly or rude just neutral. Atmosphere can get crowded at times and loud but overall clean and larger than most ramen nagis.
Atmosphere: 5
Food: 3
Service: 4
Hands down the best ramen we’ve ever had! The Red King ramen was incredibly flavorful and absolutely delicious. We also ordered the chicken karaage as a side, and it was fantastic as well. The service and atmosphere were both wonderful and made the experience even better. I loved how they give you a menu and a marker to mark and fully customize your ramen. Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this ramen shop. The service was efficient, and the food was delivered very fast. On top of that, the ramen tasted really good. I ordered the Red King Ramen, and it was flavorful and satisfying. I’d definitely come back again.
Atmosphere: 5
Food: 5
Service: 5
We tried it since it wasn’t busy. Service was attentive and the ambiance was nice. I got the black garlic ramen. It was delicious and full of garlic flavor. The line formed outside the restaurant when we left. I’m glad we got to try it without waiting in the long line.
Atmosphere: 5
Food: 5
Service: 5
Amazing experience. Food was delicious and staff were fast and attentive. Customization menu is fun!
Atmosphere: 5
Food: 5
Service: 5
Recommend going, waitress are nice and the food 🫶🏽it!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
We waited a while before trying Ramen Nagi, hoping that the lines might have died down. There were still a lengthy line at 7 pm on a weekday, but the wait wasn't too bad -- about 15-20 minutes. We used the time in line to think and finalize what we wanted to order on the paper form, marking it with the pink marker given to us by the employees.
We ordered the Original King with normal for all the options, with chashu, cabbage, and thin noodles. We added the $2 extra noodles order for that one (extra noodles are thin noodles only). We also got the Black King with normal for all options, along with chashu, cabbage, and thick noodles. We added the Japan style egg to that order. Not on the menu but mentioned by the restaurant is their karaage chicken, which we prompted added to our meal.
The verdict is:
1. Karaage chicken is very delicious! Comes with six large pieces of battered white meat, with a slight sweet pepper glaze and a dipping sauce with chopped up egg whites.
2. We were confused at the size of the ramen in both our orders as they appeared to be the same size, even though we ordered one with thick noodles and one with thin noodles. We even took some from each bowl to compare the size lol. Turns out they messed up and put thick noodles for both our bowls. We realized this when we got the extra noodles order and that noodles was a lot thinner. After trying both, we both agreed we liked the thick noodles better. The thinner one is more al dente and requires a bit more chewing.
3. The Black King comes with a meatball that's made with black sesame, so we were warned not to mix it with the rest of the bowl, but rather grab a bit of it at a time as we eat our ramen. It did make the overall ramen dish taste sweeter, and BF and I both preferred the Original King instead.
4. Chashu was pretty lean from both orders and the broth in the Original King wasn't too thick nor too watery. A pretty satisfying bowl of noodles.
5. Make sure to add some freshly grated sesame seeds into your noodles for an extra oomph. They have that available with some other condiments on your table.
6. I'm happy that they didn't use any single-use, disposable plastic item. The bowls, plates, utensils, and water cups were all the reusable kind. That alone would make me a repeat customer.
7. Awesome music selection. We were both having such a good meal and then the music made it even better. Both BF and I perked up when we heard some songs from Bleach playing from their playlist and then it was over when several Mario songs came on!
8. Pretty good service, from the time we were waiting in line to when we were leaving. They even took the time after we paid to check in and ask how our meal went.
Parking by the east side of Macy's will get you closest to Ramen Nagi. Plenty of other options around the spots near Macy's and the Promenade if you want shade or the east side parking is full.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I forgot how delicious the ramen is here. The black ink one is my favorite in this area. So good. The inside is packed tightly but comes out quickly.
Atmosphere: 4
Food: 5
Service: 4
A rising ramen spot with authentic flavors and rich broth. Be prepared to wait in line, but the delicious food is worth it.
Atmosphere: 3
Food: 5
Service: 5
We didn’t think it was extraordinary, just the average. The good thing is the choices you can make for your ramen. The atmosphere was horrible. The music was extremely loud and fast. Everything you expect for eating a peaceful meal. The staffs were ok.
Atmosphere: 1
Food: 3
Service: 3
Very consistent in their quality and service. Love when a restaurant takes pride in what they serve and trains their staff well. There is only a few items on their menu... 2 types of ramen noodles and 4 types of broth. But what can I say? It was excellent. I tried both the Black and Green King. Both were surprising in their deliciousness. I've taken my family here and I've recommended it.
Atmosphere: 5
Food: 5
Service: 5
ramen tasted okay, the broth is very overpowering.
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