I often don't write reviews but the experience I had today left a very bad taste. I've been to Wing Hop Fung for many years, my mom use to take us when we were little when the store was still in chinatown.
From reading other's experiences, it seems that they profile their customers for potential shop lifting? Very rude older security guard shouted and stopped me while I was making my way into the store today saying I wasn't allowed in the store. So I asked why? And his response was that I had too many bags on the stroller I was pushing (my 2 yr old niece was napping in it)...uh come again? We're at a mall. People shop and have bags..like what? He rudely just said no bag...and just pointed to the front insinuating that I leave the bags up front..where he probably won't be paying attention to. Like dude, I'm here to buy tea. Anyway, I left and didn't buy anything. Had he been professional and asked me to place my bags in the front because of their "policy" I would've been like fine but it was the aggressive angry shout and pointing that was the line. Probably not ever coming back.
Note to store: Hire new security guard and PUT UP A SIGN if you have to about big bags or whatever and designate an area where you can at least check in your bags or something. Don't just yell at people.
Bruce Lin
A hypermarket of Chinese goods with many items...
Rose L.
They don’t allow “big bags” in the store. My mom had purchased a backpack for a good chunk of money (about $150) and the sales associate had put it in a large bag. I walked in to Wing Hop Fung with my mom since she needed to purchase something and was told the plastic bag holding my item is too big and want me to leave it in a cart by the front entrance for this old man to not guard. First time this place had left a bad taste in my mouth. I immediately walked out after because I did not want to leave my mom’s “big plastic bag” by the door and gave it potentially get stolen.
gang lu
The service is good, the items are rich and varied, and the quality is good.
ben potter
Great place to get amazing tea.
Abi MAKI
Great selection of tea!
Michael W.
I am a fan of Wing Hop Fung. I come to this store every time when I'm in Los Angeles for the herbs ingredients, and teas they have in the store. I trusted their reputation. They are excellent in quality and customer service.I also like to check out the teapots and the Feng Shui decorations they have on the sales floor. I really enjoyed my visit to Wing Hop Fung every time.
Terrill Helander
Interesting market with lots of herbs and teas.
JH
My family has been visiting there and purchasing ginseng for at least 8 years, but recently they refused to service if spending less than $150 (new policy), even very close to this amount. We live in Arcadia and don’t want to purchase a one year supply in one visit, it’s not good to keep the freshness, but the ginseng sales always pushes you and refused to service my family only $10 away from $150. It’s time to say bye and change another store. You are losing your loyal customer.
Amazing place!! The best selection of tea and tea accessories I have ever seen, and a very impressive selection of top quality wine and spirits. Hard to find high quality alcohol in limited edition packaging and gift packs. If you need to get something special for and anniversary or some other occasion, this is the place. Staff is friendly and helpful. So many surprises too, the cookware section is also not to be missed. Make sure you have time when you visit, so much to see.
Rice Cake Ghoul
Nice stuff in here. The loose tea smells divine.
Phong L. (Jeff)
You had a feeling of being a shop lifter while shopping in this store.
M Tz
Compared with the products purchased from other stores, Yonghefeng is really much better. Don’t be afraid to compare with good products! It's a pity that I moved away from Los Angeles and there is no Yonghefeng where I live now.
I often don't write reviews but the experience I had today left a very bad taste. I've been to Wing Hop Fung for many years, my mom use to take us when we were little when the store was still in chinatown.
From reading other's experiences, it seems that they profile their customers for potential shop lifting? Very rude older security guard shouted and stopped me while I was making my way into the store today saying I wasn't allowed in the store. So I asked why? And his response was that I had too many bags on the stroller I was pushing (my 2 yr old niece was napping in it)...uh come again? We're at a mall. People shop and have bags..like what? He rudely just said no bag...and just pointed to the front insinuating that I leave the bags up front..where he probably won't be paying attention to. Like dude, I'm here to buy tea. Anyway, I left and didn't buy anything. Had he been professional and asked me to place my bags in the front because of their "policy" I would've been like fine but it was the aggressive angry shout and pointing that was the line. Probably not ever coming back.
Note to store: Hire new security guard and PUT UP A SIGN if you have to about big bags or whatever and designate an area where you can at least check in your bags or something. Don't just yell at people.
A hypermarket of Chinese goods with many items...
They don’t allow “big bags” in the store. My mom had purchased a backpack for a good chunk of money (about $150) and the sales associate had put it in a large bag. I walked in to Wing Hop Fung with my mom since she needed to purchase something and was told the plastic bag holding my item is too big and want me to leave it in a cart by the front entrance for this old man to not guard. First time this place had left a bad taste in my mouth. I immediately walked out after because I did not want to leave my mom’s “big plastic bag” by the door and gave it potentially get stolen.
The service is good, the items are rich and varied, and the quality is good.
Great place to get amazing tea.
Great selection of tea!
I am a fan of Wing Hop Fung. I come to this store every time when I'm in Los Angeles for the herbs ingredients, and teas they have in the store. I trusted their reputation. They are excellent in quality and customer service.I also like to check out the teapots and the Feng Shui decorations they have on the sales floor. I really enjoyed my visit to Wing Hop Fung every time.
Interesting market with lots of herbs and teas.
My family has been visiting there and purchasing ginseng for at least 8 years, but recently they refused to service if spending less than $150 (new policy), even very close to this amount. We live in Arcadia and don’t want to purchase a one year supply in one visit, it’s not good to keep the freshness, but the ginseng sales always pushes you and refused to service my family only $10 away from $150. It’s time to say bye and change another store. You are losing your loyal customer.
Exchelent
Restaurantji Recommends
Lots of produce available
Amazing place!! The best selection of tea and tea accessories I have ever seen, and a very impressive selection of top quality wine and spirits. Hard to find high quality alcohol in limited edition packaging and gift packs. If you need to get something special for and anniversary or some other occasion, this is the place. Staff is friendly and helpful. So many surprises too, the cookware section is also not to be missed. Make sure you have time when you visit, so much to see.
Nice stuff in here. The loose tea smells divine.
You had a feeling of being a shop lifter while shopping in this store.
Compared with the products purchased from other stores, Yonghefeng is really much better. Don’t be afraid to compare with good products! It's a pity that I moved away from Los Angeles and there is no Yonghefeng where I live now.
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